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Lacasadelelectrodomestico Reviews
7,281 • Excellent
4.3
Highly recommended
Great service, fast delivery, low price.
great response
Brilliant service phoned me back in English. Great delivery time even now
Great service
Fast service. Easy website use.
First class service
First class service from start to finish and the best price too
Only the latest review will count in the company's TrustScore
Pequeño precio y fácil de ordenar en línea
(BEKO BSE21031CXD)
Combinación de horno eléctrico y placa de gas perfecto para el pequeño precio pagado. Fácil de ordenar y entregado temprano.
Combination electric oven and gas hob perfect for the small price paid. Easy to order and delivered early.
Orihuela Alicante.
If i could give minus star
If i could give minus star, I would. Its now a week since the driver came and was unable to deliver and took off. Since then I have sent 5 emails, done 5 tickets and so far not a word from the company. I have now instructed my bank to recover my money so that i can shop with a store that respect the customer. This is very shameful behavour and I have put a review on my Facebook page for all to see how aweful this experience has been One man was sent to deliver an American fridge freezer weighing 80 kilos.without any means to get it from the van into the house. he asked me for a trolly
"Health and Safety" would never have allowed this in first world countries.
Reply from Lacasadelelectrodomestico
Estimad@ cliente,
En primer lugar nos gustaría destacar que usted ha sido atendido en todas las comunicaciones que nos ha enviado, y le pedimos que ajuste sus publicaciones sobre nuestra web a la realidad.
Por otro lado, tal y como se anuncia al realizar el pedido, en el mail de confirmación y en las condiciones de compra de la web, usted seleccionó como método de envío la entrega gratuita en el portal del edificio, y es el servicio que le hemos ofrecido.
En todo momento le hemos ofrecido la posibilidad de añadir el servicio para entrega dentro del domicilio, pero por supuesto tendría coste adicional.
Entenderá que no podemos asumir nosotros el coste del servicio por un error que ha cometido usted.
En primer lugar nos gustaría destacar que usted ha sido atendido en todas las comunicaciones que nos ha enviado, y le pedimos que ajuste sus publicaciones sobre nuestra web a la realidad.
Por otro lado, tal y como se anuncia al realizar el pedido, en el mail de confirmación y en las condiciones de compra de la web, usted seleccionó como método de envío la entrega gratuita en el portal del edificio, y es el servicio que le hemos ofrecido.
En todo momento le hemos ofrecido la posibilidad de añadir el servicio para entrega dentro del domicilio, pero por supuesto tendría coste adicional.
Entenderá que no podemos asumir nosotros el coste del servicio por un error que ha cometido usted.
Only the latest review will count in the company's TrustScore
Excellent service
Excellent service, easy, straight forward very good prices. Customer support is there when needed and they respond promptly either on the phone or by email.
They do not change, manipulate prices like other stores do. For instance MediaMarkt and Electrodomesticosweb rises their prices and than advertises for Black Friday that their prices are lower, when instead their were quite higher. They include delivery to street level for their appliances which makes it even more straight forward and economical. Highly recommend.
Quality / price excellent
Quality / price excellent
Good and fast delivery.
Perfect.
Excelent
Easy to use and quick answers. Thanks
Easy to use website
Easy to use website, great choice of appliances and manufacturers and of course very competetive prices.
Easy transaction
This was avery easy and complete transaction. The process was seamless. The product was exactly what we wanted and at the best price.
Worked very fine for me
Worked very fine for me. A very big xtra star is handed over, the reason why : the switchboard asked on own initiative if I would speak with an English speaking colaborater. Made it all so much easier and pleasant.
If anything else to be bought this way, I look forward to return as a customer.
Indesit fridge
Delivery was quick, the fridge was well packaged and it works fine.
Inmejorable
Inmejorable. Honesta