While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Commercial property estate agent

Written by the company

Elevate your office search experience! Level solely represents tenants, not landlords! We support you on your end to end journey to find and secure a new office space. Our USP is that we only work with tenants and not landlords therefore we are impartial on our advice and this also enables us to cover the full office market to find the perfect workspace option for our clients. In a world in which the way we work is constantly evolving, Level is perfectly placed to advise on workspace options to suit your working model.


Contact info

2.7

Poor

TrustScore 2.5 out of 5

10 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Level Lock's invisible smart locks…

Level Lock's invisible smart locks promise innovation but deliver unacceptable performance at a premium price. The hardware fails prematurely—my unit only opens halfway due to sensor issues—and basic troubleshooting yields no results despite following every support guideline meticulously.​
Dire Product Quality
These locks are overpriced for their subpar build, prone to mechanical binding and unreliable sensors that resist cleaning or recalibration. Comparable products from competitors offer far superior durability at half the cost.
Abysmal Customer Support
Support is nonexistent: staff show zero interest in resolutions, rigidly avoiding warranty claims to dodge any expense. This explains the disastrous reviews across Amazon, Google, and Reddit—overwhelmingly negative feedback on failures and unhelped customers.
Final Verdict
Do not buy Level Lock. The combination of shoddy quality and indifferent service makes it a regrettable waste of money. Seek reliable alternatives elsewhere.

20 January 2026
Unprompted review
Rated 5 out of 5 stars

LevelWorkSpace: Joe and Halima are SUPERSTARS!

The absolute professionalism and quality of offices presented to us when searching was second to none. Joe and Halima provided clear and constant communication with us throughout the engagement. Even when we requested additional visits and kept on asking loads of questions, nothing was too much trouble for them. This made the whole experience so enjoyable. Both Joe and Halima's knowledge of the City was incredible and the respect they received from Building Account Manager's was amazing, true testament to their professionalism. We managed to find our dream offices and the transition was so smooth thanks to Level Work Space. Cannot recommended Joe and Halima highly enough!! Do yourself a favour if looking for Office in Manchester, reach out to LevelWorkSpace.

3 June 2024
Unprompted review
Rated 5 out of 5 stars

Highly Reccommend! Thankyou Joe!

Thanks to Joe we have secured our new office space quickly and efficiently. He has helped us find the perfect place with everything we needed included. I highly reccommend if you are wanting to move to a new office space, with zero stress. Thanks again Joe!

17 July 2023
Unprompted review
Rated 5 out of 5 stars

Joe was excellent in consulting and…

Joe was excellent in consulting and securing our new office space. With niche requirements and not having moved for 10 years, the process was unknown but Joe was a pleasure to work with and always advised us with our best interests at the forefront. Being a fast growing business, we needed a space with flexibility and space to grow which is exactly what Joe secured for us and his patience when requirements changed throughout the process is also commendable.
Highly recommend Joe!

16 August 2023
Unprompted review
Rated 5 out of 5 stars

100% recommend Level

Joe has been instrumental in getting us a home for our business that we loved. His knowledge of the landscape was amazing and his insight incredible. 100% recommend Level.

1 July 2022
Unprompted review
Rated 5 out of 5 stars

A team that listens and delivers

Joe was superb when it came to listening to our requirements for office space, he really nailed what we were looking for and didn't just send us anything and everything.

He was really approachable as well as knowledgeable, and we would never have found such a fantastic office space without him

1 December 2022
Unprompted review
Rated 5 out of 5 stars

Quality support from Level in Manchester and Leeds

Level supported Codurance in December 2022/January 2023 when we required new office space in Manchester. Joe from Level was incredibly helpful and responsive, and helped us secure an office which we are very happy with. We used Level again when we required a new office in Leeds and again, Joe was knowledgeable, responsive and helpful.

I would highly recommend Level.

26 April 2023
Unprompted review
Rated 5 out of 5 stars

Level were great when helping us to…

Level were great when helping us to find our new office. Joe took what I would usually consider a burdened chore and made it very easy. It was a breath of fresh air to have someone knowledgeable and someone with no other interest than my own assisting me.

6 April 2023
Unprompted review
Rated 5 out of 5 stars

We have been working with Level to…

We have been working with Level to secure our new office, and the service was second to none. Thanks to Joe and his team, what could have been a very stressful process was made enjoyable. We are now happily settled in our new home.

26 April 2023
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look