Looking4.com - Airport Parking Reviews 22,653

TrustScore 3 out of 5

3.2

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Review summary

Created with AI, based on recent reviews

Considering 139 reviews, most reviewers were somewhat happy with their experience overall. Customers generally find the booking process to be easy, and many appreciate the prompt and professional responses received when contacting customer service via email or online chat. People often report quick resolutions to their issues, with some highlighting efficient handling of booking amendments and cancellations. However, some people were dissatisfied with the customer service, citing difficulties in reaching a human representative, long queue times for online agents, and unhelpful responses. There are also instances where customers experienced problems with booking recognition at the airport or found it challenging to amend bookings, sometimes being advised to cancel and rebook at a higher price.

What people talk about most

Booking process

Consumers find the booking process to be ambiguous, with experiences ranging from efficient amendments to... See more

Service

Users describe ambiguous interactions with service. Many customers express satisfaction, highlighting helpful... See more

Response time

Reviewers mention ambiguous feedback about response times. Many customers praise the quick and efficient... See more

Customer communications

Customers consistently note ambiguous experiences with contact. Many reviewers report difficulties reaching... See more

Customer service

People report ambiguous experiences with customer service. While some customers praise the helpfulness and... See more

Reviews shaping this summary

Rated 3 out of 5 stars

I booked the parking via Ryanair, I just needed a query on parking times. I needed to go around customer services of Ryan air..the 1st 2 agents of Ryanair are not helpful until I get to the 3rd agent.... See more

Rated 4 out of 5 stars

I needed to amend my parking booking, I found the website hard to get my booking changed so I emailed them to ask for help. I received an email back quickly leading me through the steps I needed to ta... See more

Company replied

Rated 4 out of 5 stars

Although easy to book I did have problems amending my booking when it asks for extra info after payment. I emailed customer support who came straight back to me and when I emailed them the details, am... See more

Company replied

Rated 5 out of 5 stars

I had an issue with not receiving confirmation of my parking slot. Although it would have been great to speak to someone about it and I had a bit of frustration trying to find who I should contact, th... See more

Company replied


Company details

  1. Car park

Information provided by various external sources

We work hard to find the best prices for airport parking and transfers. Our easy-to-use website will help you compare prices for low cost airport parking and airport transfers across the UK and the world.

We're Looking4Parking and we know everything there is to know about airport parking comparison. We know every product and every provider at EVERY major UK air and seaport. We even know what the drivers have for their lunch. This knowledge and expertise allows us to bring you the best airport parking deals on the web. Every single day of the year.

Contact info

3.2

Average

TrustScore 3 out of 5

23K reviews

5-star
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1-star

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Rated 1 out of 5 stars

Refund my money as promised!

I had a problem with my documents. No valid passport nor ID card. I was worrying that I will lose a lot of money for a flight tickets and Stansted carpark. I was not sure if I will be able to solve this issue till the very last moment. I decided to cancel the carpark to get a refund and decrease my financial loss. The page was clearly showing that I’ll get my full refund, so to be on the safe side I had to do that. The following day I did sort the problem and received a temporary passport. I then contacted them to make sure that I can still keep my parking spot. Unfortunately apparently there was nothing that they could help me with? I was forced to pay for it again and I was told (using a live chat) that I’ll get my refund within a 10 working days. I did have this conversation on the 15th of April 2025. It is 14 days now or over 10 working days without weekends. No refund has been received!!!

Ticket reference or location L4PUK-248884

14 April 2025
Unprompted review
Rated 1 out of 5 stars

Refuse to refund for their lack of information

Booking for ncp flight path at Manchester...they do not tell you about maximum vehicle sizes.

I've read through all their terms and conditions and there is no mention of not allowing pick-ups or vans on site.

Yet they refuse to refund the booking costs

16 April 2025
Unprompted review
Rated 1 out of 5 stars

Be careful. Not great location or service via RyanAir

Be careful! Used the service on RyanAir's site. The site showed a £10 saving on the direct parking at the airport. The location is miles away from the airport and the shuttle service takes you to the train station to get the shuttle. Although the Ryan Air site automated the booking timing, it did not cover the correct time so was forced to pay an additional £10 parking. No cost savings to be had parking at the airport and takes longer. Might as well park at the long stay at the train station. Don't use this service :( disappointed...

14 April 2025
Unprompted review
Rated 1 out of 5 stars

Ryanair is failing to provide clear information on their website

Ryanair Transfers is a big disappointment. Pushing customers to purchase Airport transfer from Beauvais Airport to "PARIS CENTRE" without precising which of the 5 routes they will select for us. I thought I will have the possibility to choose one of them... how disappointed I have been to receive my ticket booked and fixed for Saint-Denis University route only, which is far from Paris Centre. All of that for the same price then booking directly on Aerobus Paris-Beauvais website. Therefore, is a useless service provided by Ryanair which is misleading customers towards wrong Paris' destination.
Waiting for a prompt customer support and reimbursement of my ticket.

8 April 2025
Unprompted review
Rated 1 out of 5 stars

Booked, paid for. No service

Booked and paid for 4 days' Meet&Greet parking at LGW South through Looking4Parking. On arrival at the designated place and at the designated time: no-one from the operator - LGPC - was there. None of the properly licenced M&G operators had ever heard of them, or knew how to contact them. Was given one phone number to contact: 'This number is not recognised' Left car with keys in designated place. On return, car still in the same place - unmoved. No-one there again. No Exit Ticket to get the car out. Had to pay an enormous Short Term Parking Fee to Gatwick. DO NOT USE

2 April 2025
Unprompted review
Rated 5 out of 5 stars

Parking reservation

Parking reservation
I've contacted the Looking4Parking to receive my confirmation email. The response was made rapidly with all the necessary information.
Many thanks for the service.
Have a good day.

7 April 2025
Unprompted review
Rated 5 out of 5 stars

March 2025. Bristol Airport.

Bristol Airport.
Booking made with ease online, i even had a cheeky discount code.
Changed the car i wanted to leave, i amended my booking with no issues at all, it literally took seconds online.
Arrived at the airport, parked with ease, good clear instructions.
Checked car in, dropped keys, again clear instructions and took minutes.
Good shuttle service to actual terminal.
Return, equally as smooth.
Fantastic service, start to finish.

12 March 2025
Unprompted review
Rated 1 out of 5 stars

Don't book with this company

Don't book with this company. No way of contacting them whe you need help and it costs less to book direct total waste of time, appalling customer service and none contactable by telephone

1 March 2025
Unprompted review
Rated 1 out of 5 stars

SCAM WEBSITE

I booked a Park at the airport and about 30mins later I got a text message from the carpark saying that they could not take our booking. The text message said to cancel it on Looking4 website. I did that and then they want to keep the booking fee. So I lose money to a scam website that takes orderes and then keeps your money... WARNING TO ALL.... DO NOT USE THESE THEIVES

7 March 2025
Unprompted review
Rated 1 out of 5 stars

Terrible customer service

Terrible customer service. Website worked and took payment. And then nothing. Tried to ask for my money back and got seven different people replying to my emails giving proof and answers screen shots and everything else they asked for.

1 March 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Service

I have booked airport parking through Looking4 many times and they are quick to respond when booking and with any changes I request. The cost is also very competitive and they give a wide choice of options.

4 March 2025
Unprompted review

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