Mallorca Farmhouses Reviews 288

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Fabulous villa - perfect for families. Location superb a wonderful fishing port with just the best restaurants. So many great places to visit very close by

Rated 5 out of 5 stars

Just back from 2 weeks in Majorca, stayed at apartment Cati in Cala D'or. Accommodation was excellent, well located, very clean, serviced twice a week. We have visited many times, so the rep is on cal... See more

Rated 5 out of 5 stars

Finca Rafalet is beautiful and not too far from a Pollenca. Air con effective and silent- and pool beautifully clean and refreshingly cool. No complaints whatsoever, but if being really p... See more

Rated 4 out of 5 stars

Stayed in Can Bolas near Son Macia, lovely views, great pool and house. We did get some info about local area but mostly generic -would advise doing individual detailed info sheet for each property. O... See more

Company details

  1. Vacation rental

Information provided by various external sources

Holiday Villas and Farmhouses in Mallorca. Live Reservation System with Customer Ratings offering villas and farmhouses in Pollenca (Pollensa), Cala d’Or, Cas Concos, s`Horta, and more. Experience the real Mallorca with the UK's Mallorca specialists.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

288 reviews

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Rated 5 out of 5 stars

Fabulous villa

Fabulous villa - perfect for families. Location superb a wonderful fishing port with just the best restaurants. So many great places to visit very close by

4 August 2022
Unprompted review
Rated 5 out of 5 stars

Perfect Villa - location cleanliness and pool

Clean, perfect location, peaceful, pristine private swimming pool.
We loved our stay with Mallorca Farmhouses. The team were friendly and quick to respond with the few queries we had. Their local first-hand knowledge of the island was most helpful.
Would recommend their villas 100%

1 October 2021
Unprompted review
Rated 3 out of 5 stars

A disappointment.

Having stayed at two beautiful villas previously, with the company, needs must and we chose this smaller villa. A disappointing decision. The pool was in an awful state for the first day, not having been cleaned. We couldn’t lock the inner front door. Sitting on the loo was akin to a ski slalom. The garden had not been maintained and it was not made clear that this villa is 100 feet from a busy main road. Having to request pool and garden maintenance, is not good enough. Overall? Not good enough.

14 July 2021
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Reply from Mallorca Farmhouses

Dear Debbie

Thank you for your feedback concerning your stay at La Sort, obviously we are disappointed to hear certain aspects were not up to standard.

We greatly appreciate your comments and have begun discussions with our supplier to improve the respective services.

The lawn and swimming pool should have been in good condition for your arrival, I apologise they were not. Once reported it was rectified forthwith by the maintenance team.

Reference the toilet seat, thank you for bringing the issue to our attention, the owner has now replaced it.

This property is near to a road and at busy times of day, there is some road noise. We do provide the exact location on our website, via the location map. It is however, in stark contrast to where you are used to staying with us, in peaceful, remote locations, but at last minute this was the best option available on offer at the time.

As a repeat customer to Mallorca Farmhouses and as a gesture of goodwill, we would like to offer you a complimentary champagne hamper upon arrival for your next holiday along with your Existing Customer Discount of course.

We look forward to hearing from you and thank you for taking the time to give your feedback, its very much appreciated and will be acted upon.

Best wishes

Heidi

Rated 1 out of 5 stars

Covid-19 means a lost holiday

September should have been our fourth holiday in a villa with Mallorca Farmhouses. The previous three have all been excellent. Unfortunately Covid-19 has changed everything. In August MF insisted on full payment, as per their normal terms & conditions, even though it was likely we would not be able to go. (Our insurance is invalid if we travel against Foreign Office advice). Two days before we were due to travel we cancelled (as advised by our insurers). MF offered a voucher, which as it could be worthless if MF collapses, we declined. The only refunds they offered were the Government Tax and Welcome Pack charges. This left us with a large claim to our insurers. Did MF have to pay the full charge to the villa owner, and the full charge for two weeks car hire, even though we did not use them? I feel disappointed that MF were unable to accept even some of the financial liability in these very exceptional circumstances.

30 October 2020
Unprompted review
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Reply from Mallorca Farmhouses

Hi Martin, thank you for your feedback. It has been a very difficult time for all stakeholders; the customers, the villa owners, and our staff. Finding the right balance to keep all parties satisfied in such an unpredictable trading environment has not been easy. We feel that we have managed to do so in the vast majority of bookings that were due to take place in 2020. I am sorry that you are dissatisfied with the way we have handled your reservation, and how we assisted you with your insurance claim. I understand that our customer service team have already been in touch with you to try to resolve the situation for you amicably. We are determined to bounce back in 2021, and should you wish to return to Mallorca, we would welcome the opportunity to make it up to you. We hope you have a great Christmas, all the best, James, Mallorca Farmhouses.

Rated 5 out of 5 stars

To be trusted

Even there was Corona pandemic, Mallorca Farmhouses kept us informed and was ready to help us in any question.
Thanks to Heidi and Solveig.

13 July 2020
Unprompted review
Rated 5 out of 5 stars

Always excellent from start to finish

Always excellent, with easy booking and attentive staff. Whenever there has been a problem once we are in the resort it has been sorted with speed and we will definitely be booking with them again. Thank you.

5 November 2019
Unprompted review
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Reply from Mallorca Farmhouses

Dear Janet, thank you very much for taking the time to write a review of your latest stay with us. We are very pleased you had a good time, and we look forward to welcoming you back again soon. All the best, James, Mallorca Farmhouses.

Rated 5 out of 5 stars

Excellent as always

4 November 2019
Unprompted review
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Reply from Mallorca Farmhouses

Thank you for taking the time to write a review Jacok, it is very much appreciated. We look forward to hearing from you again soon. Best regards, James.

Rated 4 out of 5 stars

Really enjoyed our stay at Cati

Really enjoyed our stay at Cati. Very clean, enough towels and all the kitchen equipment and cooking utensils we needed.

Cleaners came in once during our stay as promised.

Fantastic being so close to the beach and the shared pool and easy to get around the town.

We did a couple of trips away from Cala D’or and the bus stop is literally a minute away.

One minor thing (which had no impact on the holiday) is that the shower in the bathroom by the front door was weak and the head did not stay up high enough. Wasn’t much of a problem as the shower in the other bathroom was fine.

I’d definitely recommend staying there.

3 November 2019
Unprompted review
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Reply from Mallorca Farmhouses

Dear Cris, thank you very much for your comprehensive and informative feedback, we are pleased to hear you had a great time. Next time round, if you have any issues please let us know straight away so we can get them rectified for you. Speaking of next time, as an Existing Customer you may like to know that you are entitled to some special savings on your next holiday with us, so when you are ready to look at some options please get in touch. All the best, James.

Rated 5 out of 5 stars

House in Alcudia

Perfect house and stay, thank you!

3 November 2019
Unprompted review
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Reply from Mallorca Farmhouses

That's great to hear, thank you for your feedback Gurvan, it is much appreciated. We look forward to welcoming you back in the near future. Oh and you may be interested to know that as an Existing Customer you are entitled to some special savings on your next holiday with us, so when you are ready to look at some options please get in touch. All the best, James.

Rated 5 out of 5 stars

We enjoyed a wonderful time at wonderful Es Castell

We enjoyed a wonderful time at beautiful Es Castell. This is a lovely property; The house is airy and spacey, very well and sufficiently equipped with everything you need, several eating places around the house, also to admire the beautiful scenery and stunning sunsets. The grounds around the house are so beautiful - so exciting for kids to explore. We loved the site and hopefully we will be back next year!

27 October 2019
Unprompted review
Rated 5 out of 5 stars

Highly recommended

We enjoyed our week in a very comfortable villa which we booked through Mallorca Farmhouses. The description of the villa was accurate, and when we encountered a minor problem with a gate lock it was quickly attended to. Communication was fast and efficient. Highly recommended.

27 October 2019
Unprompted review
Rated 5 out of 5 stars

Three A * in a row

Our third time using Mallorca Farmhouses and as always professional and personal at the same time. The description and detail of each property we have visited has always been a good assessment . We look forward to booking again in 2020 with Mallorca Farmhouses as soon as we get home !!

21 October 2019
Unprompted review
Rated 5 out of 5 stars

A trusted provider with years of experience

We turned to Majorca Farmhouses for help when our planned accommodation fell through at the last minute. We have travelled with them before and know that their accommodation is good quality. They came to our rescue just 48 hours before we were due to travel with a 2 centre package that was superb in every respect.
Without question we will go back to them for our next visit to this beautiful island.

21 October 2019
Unprompted review
Rated 4 out of 5 stars

We have always had a very good…

We have always had a very good experience with Mallorca Farmhouses. Good website and familiar people if you ring up.

14 October 2019
Unprompted review
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Reply from Mallorca Farmhouses

Hi Geoff, thank you for taking the time to write a review, it is much appreciated. We would love to know what we can do to make it a 5 star review next time round. Please feel free to email or call us and let us know . All the best, James.

Rated 4 out of 5 stars

family holiday

A really nice place with small weaknesses.
Positive:
- very well equipped
- Very nice garden area
- Lots of space
- Calm
- Very clean

Negative:
- shower heads needs to be fixed
- Strong smell on arrival (after airing better)

We would go back anytime

7 October 2019
Unprompted review
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Reply from Mallorca Farmhouses

Hi Patrik, thank you for your constructive feedback. We are very pleased to hear you had a good time overall. Our maintenance team have been informed and will look at the issues raised. Next time round please let us know whilst you are at the villa, as most issues can be solved at the time. Thank you for taking the time to write to us, it is much appreciated. We look forward to welcoming you back to Mallorca and don't forget, we have an Existing Customer Discount, so you can save on your next booking with us. All the best, James, Mallorca Farmhouses.

Rated 5 out of 5 stars

Very good service and to trust on.

7 October 2019
Unprompted review
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Reply from Mallorca Farmhouses

Hi Roar, thank you for taking the time to write a review of your latest stay with us. We are very pleased you had a good time, and we look forward to welcoming you back again soon. All the best, James, Mallorca Farmhouses.

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