Master of Malt Reviews 41,535

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 7,953 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, competitive pricing, and the wide selection of products available. Many highlight the speedy and secure delivery, noting that items arrive well-packaged and in perfect condition. People appreciate the ease of the ordering process and the overall efficiency of their experience. However, some customers also noted issues with international shipping, specifically regarding unexpected import fees and how items were listed on customs declarations, leading to additional charges. A few others mentioned that the original delivery date was not always met.

What people talk about most

Delivery service

Reviewers express high satisfaction with the delivery service. Customers consistently praise the speedy and... See more

Product

Customers had positive experiences with product. Reviewers consistently praise the quality of the products,... See more

Order

Customers consistently note positive experiences with order. Many reviewers praise the easy and quick... See more

Service

Users describe positive interactions with service, consistently praising its speed, friendliness, and... See more

Price

Clients share positive opinions on price, often highlighting competitive pricing, great deals, and affordable... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Wide range of spirits at competitive prices. If I'm not buying directly from the distillery I always come here. The drinks by the dram option is great for presents and trying new things without sp... See more

Rated 5 out of 5 stars

Great place to find those unusual spirits at a good price. Bottles are well packed to make sure they turn up in one piece & quickly dispatched. If you go for Master Of Malt prime service that gives fr... See more

Rated 5 out of 5 stars

Brilliant service from master of malts. I ordered and realised my friend would not be home and had to change delivery. One 3 minute phone call at 7pm on a Friday night and Rosie resolved my issue imme... See more

Rated 5 out of 5 stars

I like to buy my son something special on his birthday so I turn to Master of Malt to provide that treat. This time it was a rum which my son is delighted with. I always know that, whatever I order,... See more


Company details

  1. #2 of 40 best companies in Off Licence
  2. #5 of 84 best companies in Alcohol Store
  3. #1 of 34 best companies in Alcoholic Beverage Wholesaler
  4. #2 of 43 best companies in Beverage Distributor
  5. #2 of 80 best companies in Wine shop

About Master of Malt

Written by the company

Want to buy whisky online? Well Master of Malt's whisky shop is the place for you!

We’ve got a huge selection of Scotch malt whisky, bourbon, Irish whiskey, Japanese whisky and whiskies from around the world. You’ll find everything, from big names like Jack Daniels, Johnnie Walker and Glenfiddich, to small artisan whisky distilleries.

If you love Lagavulin, or you’re gleeful for the Glens, you can browse thousands of bottles of whisky, and whiskey, on our online whisky shop. At our site we offer UK fast delivery (often next day) on almost every bottle, as well as international delivery in just a few days.

If you’ve a penchant for peat or a soft spot for sweet Speyside Scotch, you’ll find it here. We stock malts from every Scottish Whisky region, including Islay, Speyside, the Highlands, Islands, Lowlands and Campbeltown. In fact, we sell rare whisky and popular single malts from all over the UK, even England!

At our online shop we sell everything liquor related. We’ve got a huge selection of drinks including vodka, cognac, rum, gin and more. Perhaps you’re after a vintage whisky or whisky gift (if so, we’d recommend you browse our selection of whisky gifts, or check out our 30, 40 and 50 year old whisky).

We provide as much information as possible, for the ultimate whisky experience. We’ve got facts and figures for hundreds of distilleries and brands. We’ve got info on everything from rum to vodka and Scotch to bourbon, from Absolut and Smirnoff to Bacardi and Havana Club, from Talisker and Ballantines to Nikka and Woodford Reserve!

We also offer whisky samples to try before you buy. We have samples of spirits including rum samples, cognac samples, whiskey samples and more. We’re keen to offer the best price and we also run great competitions, so if you’re lucky you might get something for free! Make Master of Malt your first choice for buying drinks online.


Contact info

4.9

Excellent

TrustScore 5 out of 5

42K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 99% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Absolutely fantastic

Absolutely fantastic. Items arrived quickly and very well packed, good value and they have a really good selection.

18 March 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic

I got this as a gift for my husband after much searching and research. I went with this company because of the reviews and the quality of the scotch. He absolutely loved it; every single one was excellent and he already requested one for next year. I will, without a doubt, order again. I did make sure to preorder because I heard they sell out and I’m glad I did. I do suggest preordering.

17 September 2025
Rated 3 out of 5 stars

Frustrating at times, but quick delivery

Frustrating for people buying presents for multiple people with different addresses. Each purchase had to be done separately. Cash back from work discount scheme didn’t arrive. But, speedy delivery.

23 December 2025
Master of Malt logo

Reply from Master of Malt

Hello Andy,

Thank you very much for taking the time to leave a review,

I have taken a look into your order, and I am so sorry you found the process of ordering for multiple people difficult. We do offer a bulk purchase service (for orders over 16 addresses); however, as yours only contained 9 separate addresses, the fastest process is to enter them manually. However, please do not feel disheartened, we have being doing a lot of work behind the scenes and reflecting on customers like yourself who tend to order for multiple address around Christmas time. We definitely think there is room for us to provide a simpler solution for this middle ground, please keep your eyes pealed as this is something that should be rolled out for the next festive season!

Sadly, the cash back system is not something connected to us and is processed via a external company that we do not have any involvement in.

I am so glad to hear that you had a speedy delivery, we work closely with our couriers to ensure this service is as smooth and time sensitive as possible.

If we can do anything else at all to improve, please do pop us an email at hello@masterofmalt.com!

Best Wishes,

Isabel- Customer Relations Advisor

Rated 5 out of 5 stars

Great company, great service

I normally purchase vouchers for certain family members from the site and the ordering process is flawless. Or others i buy products. They are always dispatched and received on time, well packaged and well received.Recently I ordered an e voucher and had to contact the company as the recipient couldn't access the e voucher. I called and isobel solved the problem within seconds. The issue was with the recipient not the company. This is my go to company for gifts

12 March 2026
Unprompted review
Rated 5 out of 5 stars

I bought a taster selection in a…

I bought a taster selection in a beautiful presentation box for my dad as a gift as my mum had just passed away. I have used this company a few times now and i have always found really lovely gifts. It came packaged up carefully and came within days. My dad was over the moon and keeps bits in the box. I would highly recommend this company and i will use again. I am a very happy customer and more importantly my dad was happy.

20 November 2025
Rated 5 out of 5 stars

The most honest company

The most honest company. I am an overseas buyer. They proactively notified me of a liquid leak in the shipment and immediately reshipped a new batch overseas agian, saving me the trouble of returning the goods. The second shipment I received was in excellent condition and was very carefully packaged; so I suspect the previous leak was caused by the aged cork. I did not pay any further fees during this process. Their communication and service are good. I highly recommend Master of malt as the first choice.

12 February 2026
Unprompted review
Rated 5 out of 5 stars

Great stuff

Great stuff. Bulk buy and grab some bevvies cheap.

I don't shop for booze regularly, but when I do, usually before xmas, I come here and stock up.

13 December 2025
Rated 5 out of 5 stars

Master of Malt…

Bought a £198 whiskey as a leaving present for a work colleague. Arrived very quickly and excellently packed. Great service all round.

19 December 2025
Rated 5 out of 5 stars

Good suppliers

Good suppliers. I do feel they are let down by their delivery company. I have prime and can choose the delivery date, but if I choose Saturday or Sunday, funnily enough, my house is "inaccesible". This doesnt happen on weekdays. So it's really frustrating, but not Master of Malts fault. Does make amazon tempting though as my address is always accessible for Amazon, just not Royal Mail!

8 November 2025
Rated 5 out of 5 stars

Great company

Really great website, lots of information, ok prices, very quick delivery and very securely packaged. Great work!

10 November 2025

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