Mitre Sports International Reviews 870

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 195 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality of the products, often highlighting their durability and excellent value for the price. Many appreciate the efficient and super-fast delivery service, with items arriving promptly and well-packaged. The ordering process is generally described as easy, and people are happy with the overall experience. However, some reviewers were not happy with issues related to personalized items, where names peeled off shortly after use or arrived with errors. There were also occasional complaints about missing items from orders, faulty valves in balls, or products not lasting as long as expected.

What people talk about most

Product

Clients share positive opinions on product quality, with many praising the high quality and great value of... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many praising the speedy and fast delivery... See more

Quality

Consumers find quality to be positive, with many reviewers praising the high quality of footballs and other... See more

Order

People report ambiguous experiences with order, with many customers expressing satisfaction with the ease of... See more

Price

Customers generally express satisfaction with the pricing, often highlighting good sale prices and great... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Mitre for me always have good (although slowly getting worse) footballs and they are probably the best. However they don’t show much loyalty, returning customers are not given any reward at all. I h... See more

Rated 4 out of 5 stars

Mitre Ultimax Pro arrived in time to use at the FIFG Masters and English Open Footgolf event at Ashbury Manor Golf Resort in Devon on the 22-24 August 2025. This was the biggest international foog... See more

Company replied

Rated 4 out of 5 stars

Good product great price and efficient delivery service. I thought the actual ordering was unusual. I bought 5 identical balls which were all listed individually during the ordering process and on t... See more

Company replied

Rated 5 out of 5 stars

This change to using futsal balls instead of the yellow furry bouncy indoor footballs which didn’t last was well overdue! After debates online with Mitre, I finally decided to place an order for 2x fu... See more

Company replied


Company details

  1. #112 of 141 best companies in Sporting Goods Shop
  2. #72 of 90 best companies in Outdoor sports shop
  3. #37 of 50 best companies in Football shop

About Mitre Sports International

Written by the company

Mitre is proud of its strong heritage and credibility in football. From our humble beginnings in a leather tannery in Huddersfield, over 200 years ago, our industrial roots have bred a relentless focus on innovation, quality, and craftsmanship.

Always at the heart of the game’s evolution, Mitre was already stitching footballs when the world’s first competition was established in 1888. And now, we’re providing top-class footballs to all levels of the game. From grassroots to the Emirates FA Cup, a garden kickabout to a grueling Sunday league match in the rain. We’re committed to leveling the playing field for all to enjoy the beautiful game, all played with a quality Mitre ball.

We’re a brand you can trust, in those moments that matter, a brand for real football people.

We are Mitre, and we are a different league.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

870 reviews

5-star
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Rated 5 out of 5 stars

Top company, but nothing is infallible.

I own 8 Mitre balls and rate the company and footballs very highly. Unfortunately this latest ball goes flat overnight. However Mitre have offered to replace the ball so I have to give them 5 stars.

26 August 2025
Mitre Sports International logo

Reply from Mitre Sports International

Hi Chris,

Thank you for your review! We always encourage feedback from our customers to further enhance the customer experience.

It is disappointing to hear that you are not satisfied with your Mitre Order on this occasion, however one of our customer advisors will be in touch shortly to get this resolved as soon as possible.

If you require any further assistance, please feel free to get in touch. We are always here to help.

Thank You.
The Mitre Team

Rated 5 out of 5 stars
Mitre Sports International logo

Reply from Mitre Sports International

Hi Cory,

Thank you for your review!

We're happy to hear that you received your order quickly. It is always wonderful to hear that our customers are happy with our service.

If you require any further assistance, please do not hesitate to get in touch.


Kind Regards
The Mitre Team

Rated 5 out of 5 stars

Quality football and fast delivery to…

Quality football and fast delivery to the USA. Very happy with the complete service provided.

22 August 2025
Mitre Sports International logo

Reply from Mitre Sports International

Hi George,

Thank you for your review! Your satisfaction is our number one priority. We value our customers and are happy to go above and beyond to ensure that the expectations of our customers are met.

If you require any further assistance, please do not hesitate to get in touch.

Thank you,
The Mitre Team!

Rated 5 out of 5 stars
Mitre Sports International logo

Reply from Mitre Sports International

HI Carolyne,

Thank you for your review!

We're happy to hear that your transaction was smooth. Thank you for sharing your positive experience with us; we appreciate it.

If you require any further assistance, please do not hesitate to get in touch.

Kind Regards
The Mitre Team

Rated 5 out of 5 stars

Fast dispatch, proper storage

Immediate dispatch and the ball was partially inflated, as it should be when stored. The ball itself, great as expected

18 August 2025
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Reply from Mitre Sports International

Hi Mr Alkiviadis Symeonidis,

Thank you for your review!

We're happy to hear that the dispatch was immediate and the ball arrived in good condition.

We appreciate your positive feedback about the ball's quality; it's great to know you're satisfied!

If you require any further assistance, please do not hesitate to get in touch.

Kind Regards
The Mitre Team

Rated 5 out of 5 stars

Great football

Great football, stays pumped up unlike a lot of other brand footballs.
Had a few mitre balls always best quality

20 August 2025
Mitre Sports International logo

Reply from Mitre Sports International

Hi Matt Burkett,

Thank you for your review!

We're happy to hear that you find our footballs to be of great quality and that they maintain their inflation well.

We appreciate your long-term support and thank you for your positive feedback!

If you require any further assistance, please do not hesitate to get in touch.

Kind Regards
The Mitre Team

Rated 5 out of 5 stars

I had an issue with an item and the…

I had an issue with an item and the response was excellent. Speedy reply and a full replacement.

11 August 2025
Mitre Sports International logo

Reply from Mitre Sports International

Hi Lu,

Thank you for taking the time to leave such a lovely review! Our customer service team provides the ultimate customer experience, so we are thrilled that your overall interaction with Mitre has been brilliant. We value and appreciate all our customers and always aim to provide resolution to any issues that are brought to our attention.
Here at Mitre, the customer is valued.
Please always feel free to get in touch if you require any further assistance. We are always here to help.

Thank You,
The Mitre Team!

Rated 5 out of 5 stars

Item shipped promptly and received…

Item shipped promptly and received internationally in 4 days. Excellent all round service

19 August 2025
Mitre Sports International logo

Reply from Mitre Sports International

Hi Ishaq

We're happy to hear that you received your item so quickly!

We appreciate your positive feedback regarding our prompt shipping and overall service.

Thank you!

Kind Regards
The Mitre Team

Rated 5 out of 5 stars

Very easy process

Very easy process

19 August 2025
Mitre Sports International logo

Reply from Mitre Sports International

Hi Andrew,

Thank you for taking the time to leave us a review.

We are glad that you found the ordering process easy!

Please let us know if you need anything further.

Kind Regards
The Mitre Team

Rated 5 out of 5 stars

User friendly great customer service…

User friendly great customer service from Lewis. Great quality product to support our projects for disadvantaged youth in Cape Town. Thanks Mitre

18 August 2025
Mitre Sports International logo

Reply from Mitre Sports International

Hi Mike,

We're happy to hear that you found our product user-friendly and that it supports your projects.

We appreciate your positive feedback regarding the customer service.

Thank you for taking the time to leave us a review!

Kind Regards
The Mitre Team

Rated 5 out of 5 stars

Problem resolved

Part of the original order was missing but this was resolved promptly, once a representative took over the case.

18 August 2025
Mitre Sports International logo

Reply from Mitre Sports International

Hi ,

Thank you for taking the time to leave us a review!

We're happy to hear that the issue with your order was resolved quickly once a representative addressed it.

Please let us know if there is anything else we can help with!

Kind Regards
The Mitre Team

Rated 4 out of 5 stars

Mitre Ultimax Pro arrived in time to…

Mitre Ultimax Pro arrived in time to use at the FIFG Masters and English Open Footgolf event at Ashbury Manor Golf Resort in Devon on the 22-24 August 2025. This was the biggest international foogolf event hosted in 2025 with several TV companies filming and streaming the event.

Using a Mitre Ball

In 2021, age 60, I became the oldest player on tour to win an FIFG World Tour event.

15 August 2025
Mitre Sports International logo

Reply from Mitre Sports International

HI Paul

We appreciate you using the Mitre Ultimax Pro at the FIFG Masters.

It's great to hear the ball arrived in time for the event at Ashbury Manor Golf Resort.

We're happy you had the opportunity to use our ball at such a prestigious footgolf event.

Thanks for your feedback.
The Mitre Team

Rated 5 out of 5 stars
Mitre Sports International logo

Reply from Mitre Sports International

Hi Denis,

Thank you for your review! We are thrilled to hear that you are satisfied with the quality and the value of the products. Our delivery service is one of a kind. Here at Mitre, we only provide the best.
If you require any further assistance, please do not hesitate to get in touch. We are always here to help!

Thank you,
The Mitre Team!

Rated 5 out of 5 stars

Good efficient service and well priced…

Good efficient service and well priced item.Great design on the football too.

30 July 2025
Mitre Sports International logo

Reply from Mitre Sports International

Hi Jenny,

Thank you for your review! We are thrilled to hear that you are satisfied with the quality and the value of the products. Our delivery service is one of a kind. Here at Mitre, we only provide the best.

If you require any further assistance, please do not hesitate to get in touch. We are always here to help!

Thank you,
The Mitre Team!

Rated 5 out of 5 stars

Great quality

Great quality, fast efficient service and our grandson loved having his name on a proper football.

16 July 2025
Mitre Sports International logo

Reply from Mitre Sports International

Hi Isaac,

Thank you for taking the time to leave a review! We’re delighted to hear that you’re pleased with the quality of the footballs and the prompt delivery. Customer satisfaction is our top priority, and your feedback reassures us that we are on the right track.

Please feel free to get in touch if you require any further assistance. We are always here to help.

Thank You,
The Mitre Team!

Rated 5 out of 5 stars

Astroturf experience

This is the second time I buy this ball, unfortunately the first ball that we had for a few months was lost.
The overall experience is great, the ball is responsive. The quality is also great, for astroturf I think it’s one of the best. We used to play with Nike pro flight and this ball is simply much better.

4 August 2025
Rated 5 out of 5 stars

good football

3 July 2025
Mitre Sports International logo

Reply from Mitre Sports International

Hi Jack,

Thank you for your review!

We are thrilled to hear that the quality of our footballs have met your expectations. We pride ourselves on offering only the best.

If you require any further assistance, please do get in touch.

Kind Regards
The Mitre Team.

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