Mitre for me always have good (although slowly getting worse) footballs and they are probably the best. However they don’t show much loyalty, returning customers are not given any reward at all. I h... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
- #112 of 141 best companies in Sporting Goods Shop
- #72 of 90 best companies in Outdoor sports shop
- #37 of 50 best companies in Football shop
About Mitre Sports International
Written by the company
Mitre is proud of its strong heritage and credibility in football. From our humble beginnings in a leather tannery in Huddersfield, over 200 years ago, our industrial roots have bred a relentless focus on innovation, quality, and craftsmanship.
Always at the heart of the game’s evolution, Mitre was already stitching footballs when the world’s first competition was established in 1888. And now, we’re providing top-class footballs to all levels of the game. From grassroots to the Emirates FA Cup, a garden kickabout to a grueling Sunday league match in the rain. We’re committed to leveling the playing field for all to enjoy the beautiful game, all played with a quality Mitre ball.
We’re a brand you can trust, in those moments that matter, a brand for real football people.
We are Mitre, and we are a different league.
Contact info
8 Manchester Square, W1U 3PH, London, United Kingdom
- 0330 678 0508
- customerservice@mitre.com
- www.mitre.com
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great products at reasonable price
Great products at reasonable price.
Delivered speedily in appropriate packaging.
Brilliant quality

Reply from Mitre Sports International
My grandson was so pleased with these…
My grandson was so pleased with these balls
He could of had anyone that was on your site but choose the 2
Unfortunately he has lost one and was so upset
He says the feel of the ball etc is unbelievable when playing with them

Reply from Mitre Sports International

Reply from Mitre Sports International
Easy ordering and quick delivery
Easy ordering and quick delivery. Items perfect and great value.

Reply from Mitre Sports International
All round great experience!
Quick, well packaged, better than expected quality, all round great experience!

Reply from Mitre Sports International
Unbelievable quality
Unbelievable quality, I had never played with anything like that in life

Reply from Mitre Sports International
Best on the market
Quality service
Quality goods
Quality delivery
Quality all round thank you

Reply from Mitre Sports International

Reply from Mitre Sports International

Reply from Mitre Sports International

Reply from Mitre Sports International
5 star service and faultless footballs…
5 star service and faultless footballs - been a loyal customer for many years and very happy with Mitre☀️

Reply from Mitre Sports International

Reply from Mitre Sports International
Good product great price and efficient…
Good product great price and efficient delivery service.
I thought the actual ordering was unusual. I bought 5 identical balls which were all listed individually during the ordering process and on the invoice. 5 x item would have seemed more logical.

Reply from Mitre Sports International
Super easy order with a speedy delivery.
Website is easy to navigate. Price was a big draw card and the delivery speed was pleasantly surprising.

Reply from Mitre Sports International
International customers beware…
Canadian customer hoping to try a Mitre footy ball. I noticed some reviews stating international orders never being received but was hoping they were just a fluke. Placed my order, received confirmation order was placed and given an estimated delivery time from Mitre but never heard from a postal service. After 10 business days reached out and they claimed the postal service had tried to reach me multiple times without success so the package was returned. I was given the option to have them send another or be refunded. Still hopeful, I asked them to send another unit and gave all my shipping information again. I received a second confirmation email that the order was placed with an eta. It’s now been 2 weeks since the second order, I’ve reached out on a previously answered email chain and started a new case and haven’t heard from anyone. Very disappointed with customer service and now unsure how I’m supposed to receive a refund if they won’t even answer emails and they have no listed phone numbers on the site.

Reply from Mitre Sports International
Great quality items quick delivery easy…
Great quality items quick delivery easy to buy from

Reply from Mitre Sports International
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







