Mitre Sports International Reviews 870

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 195 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality of the products, often highlighting their durability and excellent value for the price. Many appreciate the efficient and super-fast delivery service, with items arriving promptly and well-packaged. The ordering process is generally described as easy, and people are happy with the overall experience. However, some reviewers were not happy with issues related to personalized items, where names peeled off shortly after use or arrived with errors. There were also occasional complaints about missing items from orders, faulty valves in balls, or products not lasting as long as expected.

What people talk about most

Product

Clients share positive opinions on product quality, with many praising the high quality and great value of... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many praising the speedy and fast delivery... See more

Quality

Consumers find quality to be positive, with many reviewers praising the high quality of footballs and other... See more

Order

People report ambiguous experiences with order, with many customers expressing satisfaction with the ease of... See more

Price

Customers generally express satisfaction with the pricing, often highlighting good sale prices and great... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Mitre for me always have good (although slowly getting worse) footballs and they are probably the best. However they don’t show much loyalty, returning customers are not given any reward at all. I h... See more

Rated 4 out of 5 stars

Mitre Ultimax Pro arrived in time to use at the FIFG Masters and English Open Footgolf event at Ashbury Manor Golf Resort in Devon on the 22-24 August 2025. This was the biggest international foog... See more

Company replied

Rated 4 out of 5 stars

Good product great price and efficient delivery service. I thought the actual ordering was unusual. I bought 5 identical balls which were all listed individually during the ordering process and on t... See more

Company replied

Rated 5 out of 5 stars

This change to using futsal balls instead of the yellow furry bouncy indoor footballs which didn’t last was well overdue! After debates online with Mitre, I finally decided to place an order for 2x fu... See more

Company replied


Company details

  1. #112 of 141 best companies in Sporting Goods Shop
  2. #72 of 90 best companies in Outdoor sports shop
  3. #37 of 50 best companies in Football shop

About Mitre Sports International

Written by the company

Mitre is proud of its strong heritage and credibility in football. From our humble beginnings in a leather tannery in Huddersfield, over 200 years ago, our industrial roots have bred a relentless focus on innovation, quality, and craftsmanship.

Always at the heart of the game’s evolution, Mitre was already stitching footballs when the world’s first competition was established in 1888. And now, we’re providing top-class footballs to all levels of the game. From grassroots to the Emirates FA Cup, a garden kickabout to a grueling Sunday league match in the rain. We’re committed to leveling the playing field for all to enjoy the beautiful game, all played with a quality Mitre ball.

We’re a brand you can trust, in those moments that matter, a brand for real football people.

We are Mitre, and we are a different league.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

870 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

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Rated 5 out of 5 stars

Great products at reasonable price

Great products at reasonable price.
Delivered speedily in appropriate packaging.
Brilliant quality

10 July 2025
Mitre Sports International logo

Reply from Mitre Sports International

Hi Consumer,

Thank you for your review!

High quality products at affordable prices, with a fast delivery service? Here at Mitre, we excel at all three, and we are pleased that we have met your expectations.

If you require any further assistance, please do not hesitate to get in touch. We are always here to help!

Thank you for choosing Mitre.
The Mitre Team!

Rated 5 out of 5 stars

My grandson was so pleased with these…

My grandson was so pleased with these balls
He could of had anyone that was on your site but choose the 2
Unfortunately he has lost one and was so upset
He says the feel of the ball etc is unbelievable when playing with them

9 July 2025
Mitre Sports International logo

Reply from Mitre Sports International

Hi Caroline,

Thank you for your review! We are thrilled to hear that you are satisfied with the quality and the value of the products. Here at Mitre, we only provide the best.

If you require any further assistance, please do not hesitate to get in touch. We are always here to help!

Thank you,
The Mitre Team!

Rated 5 out of 5 stars

Easy to understand website and order…

Easy to understand website and order items.

9 July 2025
Mitre Sports International logo

Reply from Mitre Sports International

Hi Daniel,

Thank you for your review!

High quality products at affordable prices, with a fast delivery service? Here at Mitre, we excel at all three, and we are pleased that we have met your expectations.

If you require any further assistance, please do not hesitate to get in touch. We are always here to help!

Thank you for choosing Mitre.
The Mitre Team!

Rated 5 out of 5 stars

Great customer service

Very helpful

9 July 2025
Mitre Sports International logo

Reply from Mitre Sports International

Hi David,

Thank you for your review! Your satisfaction is our number one priority. We value our customers and are happy to go above and beyond to ensure that the expectations of our customers are met.

If you require any further assistance, please do not hesitate to get in touch.

Thank you,
The Mitre Team!

Rated 5 out of 5 stars
Mitre Sports International logo

Reply from Mitre Sports International

Hi Fred,

Thank you for your review! Your satisfaction is our number one priority. We value our customers and are happy to go above and beyond to ensure that the expectations of our customers are met.

If you require any further assistance, please do not hesitate to get in touch.

Thank you,
The Mitre Team!

Rated 5 out of 5 stars

Easy ordering and quick delivery

Easy ordering and quick delivery. Items perfect and great value.

3 July 2025
Mitre Sports International logo

Reply from Mitre Sports International

Hi Terry,

Thank you for your review!

High quality products at affordable prices, with a fast delivery service? Here at Mitre, we excel at all three, and we are pleased that we have met your expectations.

If you require any further assistance, please do not hesitate to get in touch. We are always here to help!

Thank you for choosing Mitre.
The Mitre Team!

Rated 5 out of 5 stars

Nice ball

Nice ball, decent price... Recommended!!!

1 July 2025
Mitre Sports International logo

Reply from Mitre Sports International

Hi John,

Thank you for your review!

High quality products at affordable prices, with a fast delivery service? Here at Mitre, we excel at all three, and we are pleased that we have met your expectations.

If you require any further assistance, please do not hesitate to get in touch. We are always here to help!

Thank you for choosing Mitre.
The Mitre Team!

Rated 5 out of 5 stars

All round great experience!

Quick, well packaged, better than expected quality, all round great experience!

7 July 2025
Mitre Sports International logo

Reply from Mitre Sports International

Hi Ben,

Thank you for your review! Your satisfaction is our number one priority. We value our customers and are happy to go above and beyond to ensure that the expectations of our customers are met.

If you require any further assistance, please do not hesitate to get in touch.

Thank you,
The Mitre Team!

Rated 5 out of 5 stars

Unbelievable quality

Unbelievable quality, I had never played with anything like that in life

7 July 2025
Mitre Sports International logo

Reply from Mitre Sports International

Hi Fabio ,

Thank you for the amazing review!

Here at Mitre quality is placed at the top of our list and we are proud that this review reflects this.

Please let us know if you need any further support.

Kind Regards
The Mitre team

Rated 5 out of 5 stars

Best on the market

Quality service
Quality goods
Quality delivery
Quality all round thank you

9 June 2025
Mitre Sports International logo

Reply from Mitre Sports International

Hi Bill,

Thank you for your review!

High quality products at affordable prices, with a fast delivery service? Here at Mitre, we excel at all three, and we are pleased that we have met your expectations.

If you require any further assistance, please do not hesitate to get in touch. We are always here to help!

Thank you for choosing Mitre.
The Mitre Team!

Rated 5 out of 5 stars

Out of School Club

The school kids love these footballs.

3 July 2025
Mitre Sports International logo

Reply from Mitre Sports International

Hi Helen,

Thank you for your review! Your satisfaction is our number one priority. We value our customers and are happy to go above and beyond to ensure that the expectations of our customers are met.

If you require any further assistance, please do not hesitate to get in touch.

Thank you,
The Mitre Team!

Rated 5 out of 5 stars

Great Sale Prices

Great sale prices, good communication and delivery.

3 July 2025
Mitre Sports International logo

Reply from Mitre Sports International

Hi Scott,

Thank you for your review! Your satisfaction is our number one priority. We value our customers and are happy to go above and beyond to ensure that the expectations of our customers are met.

If you require any further assistance, please do not hesitate to get in touch.

Thank you,
The Mitre Team!

Rated 1 out of 5 stars

The company stopped shipment

The company stopped shipment to my country!

10 June 2025
Mitre Sports International logo

Reply from Mitre Sports International

Hi Ilan
Unfortunately, we have temporarily removed shipping to Israel due to current restrictions with our courier.

For further updates, we’d recommend keeping an eye on our delivery page, as this will be updated when the service is back on. We apologise for any disappointment this may cause.
Kind Regards
The Mitre Team

Rated 5 out of 5 stars

5 star service and faultless footballs…

5 star service and faultless footballs - been a loyal customer for many years and very happy with Mitre☀️

3 July 2025
Mitre Sports International logo

Reply from Mitre Sports International

Hi Brian,

Thank you for taking the time to leave such a lovely review! Our customer service team provides the ultimate customer experience, so we are thrilled that your overall interaction with Mitre has been brilliant. We value and appreciate all our customers and always aim to provide resolution to any issues that are brought to our attention.

Here at Mitre, the customer is valued.

Please always feel free to get in touch if you require any further assistance. We are always here to help.

Thank You,
The Mitre Team

Rated 5 out of 5 stars

Great quality footballs

Great quality footballs at a great price and quick delivery

3 July 2025
Mitre Sports International logo

Reply from Mitre Sports International

Hi Kevin,

Thank you for your review!

High quality products at affordable prices, with a fast delivery service? Here at Mitre, we excel at all three, and we are pleased that we have met your expectations.

If you require any further assistance, please do not hesitate to get in touch. We are always here to help!

Thank you for choosing Mitre.
The Mitre Team!

Rated 4 out of 5 stars

Good product great price and efficient…

Good product great price and efficient delivery service.
I thought the actual ordering was unusual. I bought 5 identical balls which were all listed individually during the ordering process and on the invoice. 5 x item would have seemed more logical.

3 July 2025
Mitre Sports International logo

Reply from Mitre Sports International

Hi William,

Thank you for your review!

High quality products at affordable prices, with a fast delivery service? Here at Mitre, we excel at all three, and we are pleased that we have met your expectations.

If you require any further assistance, please do not hesitate to get in touch. We are always here to help!

Thank you for choosing Mitre.
The Mitre Team!

Rated 5 out of 5 stars

Super easy order with a speedy delivery.

Website is easy to navigate. Price was a big draw card and the delivery speed was pleasantly surprising.

3 July 2025
Mitre Sports International logo

Reply from Mitre Sports International

Hi Mark,

Thank you for your review!

High quality products at affordable prices, with a fast delivery service? Here at Mitre, we excel at all three, and we are pleased that we have met your expectations.

If you require any further assistance, please do not hesitate to get in touch. We are always here to help!

Thank you for choosing Mitre.
The Mitre Team!

Rated 5 out of 5 stars

Perfect great football

Perfect great football

30 June 2025
Mitre Sports International logo

Reply from Mitre Sports International

Hi Stephen,

Thank you for your review! We are thrilled to hear that you are satisfied with the quality and the value of the products. Here at Mitre, we only provide the best.

If you require any further assistance, please do not hesitate to get in touch. We are always here to help!

Thank you,
The Mitre Team!

Rated 1 out of 5 stars

International customers beware…

Canadian customer hoping to try a Mitre footy ball. I noticed some reviews stating international orders never being received but was hoping they were just a fluke. Placed my order, received confirmation order was placed and given an estimated delivery time from Mitre but never heard from a postal service. After 10 business days reached out and they claimed the postal service had tried to reach me multiple times without success so the package was returned. I was given the option to have them send another or be refunded. Still hopeful, I asked them to send another unit and gave all my shipping information again. I received a second confirmation email that the order was placed with an eta. It’s now been 2 weeks since the second order, I’ve reached out on a previously answered email chain and started a new case and haven’t heard from anyone. Very disappointed with customer service and now unsure how I’m supposed to receive a refund if they won’t even answer emails and they have no listed phone numbers on the site.

27 June 2025
Mitre Sports International logo

Reply from Mitre Sports International

Hi Michael,

Thank you for your review!

We always encourage feedback from our customers to further enhance the customer experience.

It is disappointing to hear that you are not satisfied with your Mitre Order on this occasion, however one of our customer advisors will be in touch shortly to get this resolved as soon as possible.

If you require any further assistance, please feel free to get in touch. We are always here to help.

Thank You.
The Mitre Team

Rated 5 out of 5 stars

Great quality items quick delivery easy…

Great quality items quick delivery easy to buy from

4 June 2025
Mitre Sports International logo

Reply from Mitre Sports International

Hi Jason,
Thank you for your review!

We are thrilled to hear that you are satisfied with the quality and the value of the products.

Our delivery service is one of a kind. Here at Mitre, we only provide the best.

If you require any further assistance, please do not hesitate to get in touch.

We are always here to help!

Thank you,
The Mitre Team!

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