Recently had our bathroom redone by Emil, we are very happy with the outcome and he has done a good job! Very polite and tidied up after himself and highly recommended. Thank you again for making our... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Very efficient and friendly from start to finish. There were issues with suppliers which Kenny sorted out promptly and we ended up with a fabulous wet room. The bathroom is huge and Vitalie work... See more
Company replied
We needed our bathroom converting to a shower room, ideally before the end of the year and Passmore were able to offer us a date within a few weeks. The whole process has been seamless with customer... See more
Company replied
We had our dated bathroom turned into a modern shower room by passmore fitter Damien. We are delighted with the finished product. Damien was such a hard worker, very skilled and professional. He soug... See more
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Company details
Written by the company
Taking care of everything from design and supply, right through to installation our bespoke bathroom-by-design division can help you make your dream bathroom, shower room, en-suite or cloakroom a reality.
9 Reasons To Choose Us.
Written by the company
- More Than 50 Years' Experience.
- We’ve spent decades delighting customers delivering more than 800 home improvement projects each year.
- Full Design, Supply & Installation Service.
- Our fully managed service removes the stress of co-ordinating different trades’ people to get your home improvement project finished on time and on budget
- Complete Peace Of Mind.
- You’ll have a lead fitter who will carry out all aspects of your home improvement. And they’ll keep you in the loop every step of the way.
- 1,000's Of Happy Customers.
- We’re rated 5 stars on independent review site TrustPilot. And our showroom is home to hundreds of thank you cards, testimonials and letters of appreciation.
- Reputable, Reliable, Accredited.
- We are accredited by all the major trade associations including the Federation of Master Builders and NICEIC. We are also government endorsed by Trust Mark and a Which? Trusted Trader.
- Expert Workforce
- With a team of senior designers, experienced surveyors, and multi-skilled fitters we can deliver consistent quality and give you a great service.
- Open, Honest & Transparent.
- There are no hidden costs with us. We have detailed payment structures which are agreed at point of order, and we won’t raise your final invoice until practical completion of your job.
- 100% Guarantee.
- We’re so confident everything will be perfect we offer a 3-year insurance backed installation guarantee, which is further support by manufacturer warranties.
- Conscientious, Courteous & Tidy.
- We want your home improvement project to be as stress-free as possible. Our fitters will tidy up at the end of every day and dispose of all rubbish.
Contact info
6 Hales Road, LS12 4PL, Wortley, Leeds, United Kingdom
- 0113 201 5030
- info@more-bathrooms.co.uk
- www.more-bathrooms.co.uk
4.8
Excellent
435 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Simon did an excellent job!
We recently had our bathroom and toilet converted into a wet room by Simon Fletcher, and we are absolutely delighted with the results.
From start to finish, Simon was professional, reliable, and extremely customer-focused. He took the time to understand our requirements and customised everything exactly where and how we wanted it. Nothing was ever too much trouble, and he consistently went above and beyond to ensure the final outcome exceeded our expectations.
His attention to detail is outstanding, and the quality of workmanship is evident in every aspect of the project. Simon is incredibly hardworking, caring, and takes great pride in what he does. Throughout the process, he kept us fully informed, explaining each stage of the work and providing regular updates, which gave us complete confidence and peace of mind.
What stood out most was his ability to build trust and a genuine relationship with us as customers. It was clear that he cared not only about delivering an excellent wet room but also about ensuring we were happy every step of the way.
I would highly recommend Simon to anyone looking for a skilled, trustworthy, and dedicated professional. Thank you for transforming our bathroom into a fantastic wet room that perfectly meets our needs.
4 July 2026
Unprompted review
Reply from More Bathrooms
Dear Mr Khan, thank you ever so much for taking the time to review our company and level of service received from design concept through to installation completion of your shower area. With nearly 60 years' worth of experience we've spent decades delighting customers, with our expert workforce of senior designers, experienced surveyors and multi-skilled fitters offering complete peace of mind throughout your renovation experience, working in a courteous and conscientious manner throughout. Thank you ever so much again for the 5* review. Simon, Kenny and the team will be thrilled with your feedback.
Brilliant bathroom. veryone thaith at the…
Everyone that I dealt with at the company were brilliant. Always really helpful, on the phone and in person. I was kept informed at all times and everything was done to make the process run smoothly. The bathroom fitter, Shaun, was excellent. He made what is quite a disruptive process, easy. Nothing was too much trouble and his workmanship is second to none. I love my bathroom. Thankyou to all.
9 June 2026
Unprompted review
Reply from More Bathrooms
Dear Clair, thank you ever so much for taking the time to review our company and level of service received from design concept through to installation completion of your bathroom. With nearly 60 years' worth of experience we've spent decades delighting customers, with our expert workforce of senior designers, experienced surveyors and multi-skilled fitters offering complete peace of mind throughout your renovation experience, working in a courteous and conscientious manner throughout. Thank you ever so much again for the 5* review.
Bad Vibes - Lack of initial Customer Service
Booked a design appointment for a full refit - Designer rang before hand to quiz me on budget to see if worth his while coming and also to advise will be late - This gave me bad vibes for that visit and installation- Rang company to cancel and they just said OK —- Do not deserve my business or that of my friends and family - Shame reviews on here seem good but to me first impressions count and also good customer service especially when I spending my budget
27 June 2026
Unprompted review
Reply from More Bathrooms
Hi Bernadette, thank you for taking the time to leave your review.
I was very sorry to read that your initial experience did not meet the standards we expect at Passmore Group & More Bathrooms. Following your review, I contacted you directly to better understand your concerns, and I would like to thank you for taking the time to provide such detailed and constructive feedback. Your comments have been taken seriously and are being reviewed internally as part of our commitment to continually improving the experience we provide our customers. Thank you again for bringing this to my attention.
Great service from start to finish
Great service from start to finish, a special mention to the installer Chris who did a perfect job and was extremely tidy.
11 May 2026
Unprompted review
Reply from More Bathrooms
Thank you Rob & Rose ever so much for taking the time to review our company and level of service received from design concept through to installation completion of your new bathroom. Rob and the team are absolutely thrilled with your feedback.
Installation of shower for my disabled wife
This is the second time we have used Passmore and are just as pleased this time as we were the last time. We needed a shower room for my wife who has recently become disabled. The service was excellent and they were very helpful in understanding the needs of a disabled person. My wife is very pleased with the shower and finds it is perfect for her.
29 May 2026
Reply from More Bathrooms
Dear George & Joan, thank you ever so much for taking the time to review our company and level of service received from design concept through to installation completion of your new bathroom conversion, Offering a true full end-end service we take of absolutely everything from initial design, fit and aftercare with an extended, insurance backed guarantee. Thank you ever so much again, Andy, Joe, James and the team will be delighted for the fantastic feedback.
Adam is a star !
We've just had a bathroom upgrade completed by Passmore. We are delighted with the completed project. Adam who completed the upgrade was a pleasure to have around the house. He answered our queries and kept us informed throughout. We are happy to recommend Passmore, this is the second project they have completed for us.
1 June 2026
Unprompted review
Reply from More Bathrooms
Dear Randal, thank you ever so much for taking the time to review our company and level of service received from design concept through to installation completion of your new bathroom. With nearly 60 years' worth of experience we've spent decades delighting customers, with our expert workforce of senior designers, experienced surveyors and multi-skilled fitters offering complete peace of mind throughout your renovation experience, working in a courteous and conscientious manner throughout. Thank you ever so much again for the 5* review. Adam, Joe and Andy will be thrilled with your feedback.
Beyond expectations
Friends of ours recommended Passmore - we hadn’t come across them before. However, from the visit to the showroom in Harrogate, to the design, the quote and then the installation of 2 bathrooms, they have been excellent at every step.
In particular, Darren, who did the installation, exceeded expectations and did a brilliant job.
I would definitely recommend Passmore if you’re looking at a new bathroom.
26 May 2026
Unprompted review
Reply from More Bathrooms
Dear Stephen, thank you ever so much for taking the time to review and write a about our company and the level of service received from design concept through to installation completion of your 2 new bathrooms. With nearly 60 years' worth of experience we've spent decades delighting customers, with our expert workforce of senior designers, experienced surveyors and multi-skilled fitters offering complete peace of mind throughout your renovation experience, working in a courteous and conscientious manner throughout. Darren, Simon, Joe and the team will be thrilled with your feedback.
Delighted customer
Smooth, professional job from the off. Great communication from initial enquiry through to completion. Nigel, Jack, Dean and Ryan - all great guys, really thorough and accommodating. Dean and Ryan worked so hard, on the hottest few days of the year - worked tirelessly and with great respect for my mum's needs. Fabulous finish. Really pleased with a great service all round.
29 May 2026
Unprompted review
Reply from More Bathrooms
Dear J Jones, thank you so much for taking the time to leave such a wonderful review. We're delighted to hear that you were pleased with the service you received from start to finish. Great communication, professionalism and attention to detail are all things we strive for, so it's fantastic to know this was reflected throughout your experience. Nigel, Jack, Dean and Ryan will be especially pleased to read your kind words. We'll be sure to pass on your feedback, particularly your recognition of Dean and Ryan's hard work and consideration for your mum's needs during some of the hottest days of the year. It's lovely to hear that their dedication and respect made such a positive impression. We're thrilled that you're so pleased with the finished result and wish your mum many happy years enjoying her new bathroom.
Extremely happy with our bathrooms from…
Extremely happy with our bathrooms from More Bathrooms (Passmores) and their fitter, Louis. Superb communication, quality of work and attention to detail. The whole experience (showroom, pre-check and fitting) has been positive, and based on that experience we will definitely use them again.
14 May 2026
Unprompted review
Reply from More Bathrooms
Dear Craig, thank you ever so much for taking the time to review our company and level of service received from design concept through to installation completion of your Bathroom. With nearly 60 years' worth of experience we've spent decades delighting customers, with our expert workforce of senior designers, experienced surveyors and multi-skilled fitters offering complete peace of mind throughout your renovation experience, working in a courteous and conscientious manner throughout. Thank you ever so much again for the 5* review. Louis, Joe and Simon will be thrilled with your feedback.
It was all done for me
It was all done for me, an efficient workman, tidied up well. there was a slight delay in removing the rubbish, but this was dealt with when I mentioned it
30 April 2026
Reply from More Bathrooms
Dear Dorothy, thank you ever so much for taking the time to review our company and level of service received from design concept through to installation completion of your new bathroom. Offering complete peace of mind, all our projects are assigned a lead fitter who will carry out all aspects of work while keeping you in the loop as your job progresses. We apologise about the issues you had with the rubbish its not apart of the high standards we try to uphold, Thank you ever so much again for taking the time to leave us a review.
For me the company got everything…
For me the company got everything right, Andy in the showroom ( very friendly and Knowledgeable) he listened to our needs pointed us in the right direction arranged a home visit to survey and agree a plan of action. Jack site surveyor who measured and did drawings to aid installation and the ordering of items required.Dale and Ryan the installers made contact to advise on arrival time etc, as planned they arrived punctual ,introduced themselves and after their initial assessment they put down carpet protection and moved safely anything that might be in the way.Advised us of their plan of action.What an asset they are to your company,they informed and advised as the work progressed, 2 very polite and professional tradesmen at their best .The completed work was finished in the suggested timeline to a very high standard,we were invited to inspect the workmanship before they left having cleaned and vacuumed up leaving us with nothing to do.I would have no problem recommending your company to anyone in the future. Thank you Steve Jackson.
8 May 2026
Unprompted review
Reply from More Bathrooms
Dear Steven, thank you ever so much for taking the time to review our company and level of service received from design concept through to installation completion of your new bathroom. With nearly 60 years' worth of experience we've spent decades delighting customers, with our expert workforce of senior designers, experienced surveyors and multi-skilled fitters offering complete peace of mind throughout your renovation experience, working in a courteous and conscientious manner throughout. Thank you ever so much again for the 5* review. Andy, Dean, Jack, Ryan and the team will be thrilled with your feedback.
Thoroughly professional
Passmore installed a new kitchen for me last September, so I was very much inclined to use their More Bathrooms branch for this recently completed installation. Again the process was very efficiently handled at all stages, from Julie's design work to the fitting by Mark, who did an excellent job and kept me informed of all processes. I would particularly highlight the standard of the materials and the clear-up process, which was immaculate.
6 May 2026
Unprompted review
Reply from More Bathrooms
Dear David, thank you ever so much for taking the time to review and use our company again from the level of service received from design concept through to installation completion of your Bathroom. With nearly 60 years' worth of experience we've spent decades delighting customers, with our expert workforce of senior designers, experienced surveyors and multi-skilled fitters offering complete peace of mind throughout your renovation experience, working in a courteous and conscientious manner throughout. Thank you ever so much again for the continuous work with ourselves and 5* review. The team and especially Mark will be absolutely delighted.
Had a lovely gentleman this week…
Had a lovely gentleman this week fitting me a bathroom called Michael, he goes above and beyond and he’s done an absolute fabulous job.
30 April 2026
Unprompted review
Reply from More Bathrooms
Dear Stephen, thank you ever so much for taking the time to review our company and level of service received from design concept through to installation completion of your recent bathroom renovation project. Mick and the team are truly delighted with your feedback and review. Thank you ever so much again.
Overall excellent service
Overall excellent service, job done by Michael was to high standard, productive and clean. Thanks Michael to convert the bathroom into the wet room. Satisfied and much appreciated. Would definitely recommend passmore. Thanks to Kenny as well for visiting prior to work and explaining the whole process
29 April 2026
Unprompted review
Reply from More Bathrooms
Dear Saheeda, thank you ever so much for taking the time to review our company and level of service received from design concept through to installation completion of your new bathroom. With nearly 60 years' worth of experience we've spent decades delighting customers, with our expert workforce of senior designers, experienced surveyors and multi-skilled fitters offering complete peace of mind throughout your renovation experience, working in a courteous and conscientious manner throughout. Mick, Kenny and the team will be thrilled with your feedback.
We are very pleased with the bathroom
We are very pleased with the bathroom. The design process and advice was great. After the survey we did change the design and the company were very helpful. The installation went smoothly and we are very happy with the work and the whole process.
20 February 2026
Reply from More Bathrooms
Dear Jeanette & Lee, thank you ever so much for taking the time to review our company and level of service received from design concept through to installation completion of your new bathroom. Offering complete peace of mind, all our projects are assigned a lead fitter who will carry out all aspects of work while keeping you in the loop as your job progresses. Thank you ever so much again for taking the time to leave us a review.
David was very helpful
David was very helpful. On time every day. Carried all the work out to a very high standard. All round professional and a pleasure to deal with. Would recommend to anyone.
31 March 2026
Unprompted review
Reply from More Bathrooms
Dear Mary, Thank you ever so much for taking the time to review our company about the level of service received from design concept through to installation completion of your new shower area. With nearly 60 years' worth of experience we've spent decades delighting customers, with our expert workforce of senior designers, experienced surveyors and multi-skilled fitters offering complete peace of mind throughout your renovation experience, working in a courteous and conscientious manner throughout. David and the team will be thrilled with your feedback.
Cloakroom upgrade …
From design to completion the process took less than three months.
The construction team Dean and Ryan were pleasant and efficient. We were very pleased with the way the area was cleared up at the end of each day.
I suppose our main criticism would be that the bathroom was not cleaned of all the splashed plaster and chunks of hardened plaster left to dry at the end of the job.
19 March 2026
Reply from More Bathrooms
Dear Dorothy, thank you ever so much for taking the time to review our company and level of service received from design concept through to installation completion of your new bathroom. Offering complete peace of mind, all our projects are assigned a lead fitter who will carry out all aspects of work while keeping you in the loop as your job progresses. We apologise about the issues you had its not apart of the high standards we try to uphold, Thank you ever so much again for taking the time to leave us a review.
Bathroom to shower room.
I had my small bathroom converted to a shower room. The whole process from planning the design, to choosing the fittings and having the work carried out was very well organised and completed to a high standard. I am delighted with the end result.
19 March 2026
Reply from More Bathrooms
Dear Julie, thank you ever so much for taking the time to review our company and level of service received from design concept through to installation completion of your recent bathroom renovation, Offering a true full end-end service we take of absolutely everything from initial design, fit and aftercare with an extended, insurance backed guarantee. Thank you ever so much again, Martin, Simon and the team will be delighted for the fantastic feedback.
Are Experience was excellent Graham was…
Are Experience was excellent Graham was very helpful and did a very good job and all the team
19 March 2026
Reply from More Bathrooms
Thank you Gordan & Eileen ever so much for taking the time to review our company and level of service received from design concept through to installation completion of your new bathroom. Graham and the team are absolutely thrilled with your feedback.
Excellent
Excellent - from initial showroom visit, design, survey & booking, through to installation. Great communication throughout. We felt valued at every step.
Particular praise for Mark Armitage the fitter - multi skilled, super tidy, detail oriented, respectful & efficient. Very pleased we chose this company.
9 March 2026
Unprompted review
Reply from More Bathrooms
Dear Russel & Debbie, thank you ever so much for taking the time to review our company and level of service received from design concept through to installation completion of your Bathroom. With nearly 60 years' worth of experience we've spent decades delighting customers, with our expert workforce of senior designers, experienced surveyors and multi-skilled fitters offering complete peace of mind throughout your renovation experience, working in a courteous and conscientious manner throughout. Thank you ever so much again for the 5* review. Mark, Joe and Garry will be thrilled with your feedback.
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