Every step of the way, American Financial Solutions worked with us to meet our repayment goals. They were kind, helpful, compassionate advocates for us. They made an impossible task doable. They never... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
It’s almost shocking to me how easy it has been to work with AFS. Enrollment was straightforward, they are constantly in communication with me and supporting me all along, and everything is streamline... See more
Company replied
A friend told me about American Financial Solutions, and I am so grateful. We are now paying down our credit card debt in one manageable monthly payment, and they made the process very easy. The staff... See more
The professionalism of this company cannot be beat, I was at the bottom of losing my mind and overwhelmed in credit that when I joined AFS I felt a little better that these people cared and knew what... See more
Company details
Information provided by various external sources
American Financial Solutions is a 501 (c) 3, non-profit credit counseling and financial education agency. In 20 years, we have assisted over 480,000 people in paying off over $50 Billion in debt. Our certified counselors will help you to determine your current financial situation, make a plan to get out of debt, set financial goals and plan for your financial future.
Contact info
600 University Street, Suite 2409, 98101, Seattle, United States
- 8882825494
- bhouse@myfinancialgoals.org
- www.myfinancialgoals.org
4.9
Excellent
3k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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I was pleased that I could always reach…
I was pleased that I could always reach someone to talk with in person. There was flexibility if something unusual came up and I needed to postpone a payment for a few days. The statements every month helped me keep track of where I stood. Thank you!
29 September 2026
AFS made it possible for me to breath again!
AFS made it possible for me to breath again! Brice, the amazing AFS advisor, couldn't have been more kind, knowledgeable and reassuring as he explained the program and guided me to completing my application. He returned every phone call immediately, and answered every questions with respect and patience. I receive faithful emails each month updating my progress. AFS by far excels in assisting those, like myself who have become overwhelmed with credit card debt. Thank you Brice and thank you AFS!
10 August 2026
Unprompted review
Ease & trustworthy.
29 September 2026
They made getting out of debt simple…
They made getting out of debt simple and affordable.
29 September 2026
Great to work with
Great to work with; helping to rebuild credit. Help if you had to change a date once or twice.
29 September 2026
The most helpful agency ever!
AFS helped me pay off 4 impossible credit card bills as one monthly payment. You will not be disappointed they will help you tremendously!
29 September 2026
My experience with America Financial…
My experience with America Financial Solutions from the very beginning has been FANTASTIC. From the moment I spoke to Miguel. He was patient, kind, professional and made this journey easy. Also anytime I for needed assistance the other representative were pleasant, helpful and always seemed happy. "I like that". Please keep up the GREAT work. A satisfied customer.
11 September 2026
All of my options were clearly…
All of my options were clearly presented to me. The staff was very professional.
11 September 2026
I was able to pay off $15K in 5 years…
I was able to pay off $15K in 5 years since Covid set me back suddenly!
11 September 2026
Im not happy that chase made me go thru…
Im not happy that chase made me go thru guys and you charged me 10 dollars a month and a start up fee. Ya besides that you were a normal service that I shouldn't have been forced to go thru to pay chase back after I closed my credit card account so I could pay it with less interest being charged.
11 September 2026
Reply from American Financial Solutions
Thank you for sharing your experience, and congratulations on successfully repaying your debt in just over two years! That is a tremendous accomplishment, and we are thrilled to hear about the positive financial progress you've achieved along the way.
As a nonprofit organization, the modest monthly fees associated with our Debt Management Program help support the counseling, creditor negotiations, account management, and ongoing guidance we provide to clients throughout their debt repayment journey. In most cases, these fees are significantly lower than the finance charges and interest clients would otherwise pay while carrying their debt.
While we understand that participating in a debt management program may not have been your first choice, we're proud of the outcome you achieved and grateful for the opportunity to support you in reaching your financial goals. Thank you for placing your trust in us, and we wish you continued success in the future.
AFS has been helpful
AFS has been helpful. I had debt and was only able to make minimum payments. Some of my cards had high interest also. AFS got my interest lowered to 6%for most of the cards and set up a five year plan where those cards will be paid off at that time. Cannot use cards, that is OK. I recommend,
11 September 2026
An easy recommendation if you're having issues making a dent in your credit card payments and want to be done with it.
A smooth experience, I was able to pay off my debt long term over small payments.
11 September 2026
Great group to have on your side.
This company has systems in place to handle any glitch and they are geared to avoid disruptions in the first place. The agents are well versed in their product and enthusiastic but not pushy. There is no string of phone calls that feel more like harassment than sales in my opinion.
19 September 2025
The process was easy
The process was easy. The payment set up was easy. This was a breeze to set up. Everyone I’ve spoken with has been helpful and informative
11 September 2026
Easy to understand plans and great…
Easy to understand plans and great customer service!!
11 September 2026
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