Nash Warren Insurance Services Limited Reviews 

355
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 90 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being exceptionally polite, knowledgeable, and helpful when guiding them step-by-step through motor trade insurance renewals and custom quotes. People also deeply appreciate the very competitive market pricing and the straightforward, uncomplicated process delivered consistently by the helpful team over many years. Some reviewers were not happy with unexpected administrative fees and price increases encountered when making changes to their ongoing policies. Additionally, a few customers mentioned minor frustrations with reaching customer support, reporting that phone calls occasionally went unanswered or proved difficult to resolve successfully.

What people talk about most

Staff

Customers had positive experiences with staff, frequently highlighting that advisers are polite,... See more

Service

Reviewers mention positive feedback about service, highlighting a very easy, fast, and efficient experience... See more

Price

Reviewers highlight positive aspects of price, noting that they consistently receive competitive quotes and... See more

Customer service

People report positive experiences with customer service, noting that staff are friendly, helpful, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Charming experience except the pice same as all insurances gone up.The young lady dealing with my renewal was great. Glad to do buisness once again

Company replied

Rated 5 out of 5 stars

We have recently renewed our trade motor insurance with them. They always offer a excellent service. The people that work their are polite and good at their jobs. We have tried other companies over... See more

Rated 5 out of 5 stars

Nash warren have been professional and efficient in providing my motor trade cover for the past six years and have provided me excellent service in insuring I have the correct level of cover at all t... See more

Rated 5 out of 5 stars

Always get me the best price for my custom motor trade insurance get all the extras with a great value. Nash Warren staff always gave me the best customer service always go out of their way to ge... See more


Company details

  1. Commercial Insurance Company
  2. also in
  3. Business insurance company
  4. Landlord Insurance Company

Written by the company

Established in 1981, Nash Warren provided tailored motor trade and commercial insurance policies to motor traders, commercial landlords and business owners across the West Midlands and wider UK. Today, we are one of the UK's leading insurance specialists, servicing over 5,500 customers across the UK. As the company has grown, we take pride in not losing touch with that 'local broker' relationship by ensuring our excellent service is never compromised by growth. Our Top Insurance products include: - Motor Trade Road Risk - Motor Trade Combined - Commercial Fleet - Commercial Landlord Insurance - Liability Insurance. - Business Insurance Through our insurance relationships, we are able to provide competitive quotes for our clients.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

355 reviews

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Asks customers to review

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Replied to 80% of negative reviews

Typically replies within 1 week

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4.6

All reviews

(355)

82 reviews in the last 12 months

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Rated 1 out of 5 stars

Quoted a good price for my policy… but.

Quoted a good price for my policy but was told to add an ongoing claim , i said i didnt need to as it was clearly a non fault , it added around £180 and was told although he couldnt guarantee it i would most likely get it back when the claim was settled in my favour, as i knew it would be (and it was). When i contacted NashWarren to tell them it was awarded in my favour i was awarded just £68 back. But you havn't heard the best bit, their admin fee to update this was £35, then i was told the Insurance companies fee was £35 so i effectively owed them £2 .... after being told i'd get most of it back...
Worse still they wanted £75 to update a change of home address.
NashWarren = NeverAgain.

23 October 2025
Unprompted review
Rated 1 out of 5 stars

Gave the guy all my details gor trade…

Gave the guy all my details gor trade policy, however they now want yo charge me to change my policy despite giving all the information when I took out the policy! I went with them because they were cheaper than my previous supplier, but now these extra charges are way more than my original company's quote!! Not happy

7 September 2026
Unprompted review
Nash Warren Insurance Services Limited logo

Reply from Nash Warren Insurance Services Limited

Thank you for taking the time to leave a review. We’re sorry to hear about your concerns.

Unfortunately, from the information provided in your review, we have been unable to locate your policy on our system and therefore can’t comment on the specific circumstances or charges mentioned.

We would welcome the opportunity to look into this properly for you. Please contact our office directly and provide your policy details so that a member of our team can review the matter and discuss your concerns with you.

Rated 1 out of 5 stars

Worst company to deal with never answer…

Worst company to deal with never answer the phone and still waiting for my refund and have to constantly chase them up. Wont be using this company again and deffo not recommending to anyone

17 July 2026
Unprompted review
Nash Warren Insurance Services Limited logo

Reply from Nash Warren Insurance Services Limited

We're sorry to read your review and that you've been left feeling disappointed by your experience with us.

We understand how frustrating it can be if you've had difficulty getting through to us or are waiting for a refund. Unfortunately, we're unable to identify your account from your review, so we're unable to investigate the circumstances.

If you could email us at info@nashwarren.co.uk or call us on 03300535110, we'll look into this as a priority and provide you with an update.

We appreciate your feedback and hope to have the opportunity to resolve this for you.

Rated 5 out of 5 stars

I have recently renewed my motor trade…

I have recently renewed my motor trade policy through Nashwarren,and as with the last 3 yrs that ive been using them they were brilliant,a quote for the new year was received (which very competitive)no pressure to renew.whenvthe time arrived for renewal the process was very smooth and quick,great company to deal with,highly recomend

8 July 2026
Unprompted review

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