Nu-Heat Underfloor Heating & Renewables Reviews

210  •  Excellent
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Great advice and really fast delivery…

Great advice and really fast delivery of the appropriate part.

Reply from Nu-Heat Underfloor Heating & Renewables

Thanks for taking the time to leave us a review, David. It's great to hear we could help!

Rated 5 out of 5 stars

Replacement actuator

Fast service and delivery and good price.

Reply from Nu-Heat Underfloor Heating & Renewables

Glad you found us competitive, and thank you for the great review!

Rated 5 out of 5 stars

actuator replacement

fast, efficient and helpful service. Many thanks

Reply from Nu-Heat Underfloor Heating & Renewables

Thanks for leaving us such a nice review Steven, glad you were happy with the service!

Rated 5 out of 5 stars

Spare parts.

Excellent service. Parts ordered and arrived correct and within 3 days.

Reply from Nu-Heat Underfloor Heating & Renewables

Glad you were pleased with the service, Paul. Thanks for the excellent review.

Rated 5 out of 5 stars

Quickly found on the web site what I…

Quickly found on the web site what I wanted. Placed the order and part arrived when specified. Fast efficient service thank you.

Reply from Nu-Heat Underfloor Heating & Renewables

Thanks for the great feedback on the website, Paul. Glad you were able to find what you needed.

Rated 5 out of 5 stars

Great service

Really helpful call back from John in Customer Services, problem identified, new part ordered and now all sorted. Excellent.

Reply from Nu-Heat Underfloor Heating & Renewables

Great to hear we were able to help, we'll pass on your kind words to John. Thanks so much for leaving us a review!

Rated 5 out of 5 stars

Excellent service

Excellent service

Sent photo and received a very helpful reply as to what was required

Items arrived within two days and we’re fitted by Plummer

Great service

Reply from Nu-Heat Underfloor Heating & Renewables

Thanks for taking the time to leave us such a nice review Mike, we're really glad we could help.

Rated 5 out of 5 stars

Great service

Reply from Nu-Heat Underfloor Heating & Renewables

Thanks for the great review, Judy!

Rated 4 out of 5 stars

zone valve actuator failures

Would have given 5 stars as I like the underfloor system in our house,
The major problem is that I have had to replace 6 zone valve actuators out 24 in the first 4 years, 3 in year three and 3 in year 4.
They have just fallen apart leaving the heating on.
Really not fit for purpose

Reply from Nu-Heat Underfloor Heating & Renewables

We're really sorry to hear of this, we'll pass this on to our Technical Team. Thank you so much for leaving us a great review, we're very glad to hear you're happy with the system overall.

Rated 5 out of 5 stars

Excellent service from Nuheat

I needed a new part for my underfloor heating system so rang Nuheat and spoke to their technical department who we extremely helpful. A link was emailed to me with the correct item I needed. I was able to send for the part which arrived two days later.
So excellent service all round. Many thanks to the technical dept.

Reply from Nu-Heat Underfloor Heating & Renewables

Very pleased we could help Roger, and thanks for the fantastic review!

Rated 5 out of 5 stars

As usual

As usual, everything arrived as expected within a few days.

Reply from Nu-Heat Underfloor Heating & Renewables

Thanks for the lovely review Andrew, glad we could help.