Kernel Data Recovery Reviews 157

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 38 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness and expertise, often highlighting quick and efficient problem resolution. Many appreciate the personalized approach of the support team, noting their patience and understanding. The products are frequently described as effective and easy to use, performing exactly as advertised and simplifying complex tasks. Reviewers are particularly impressed with the fast response times and the smooth user experience, making interactions pleasant and productive.

What people talk about most

Customer service

People report positive experiences with customer service. Customers consistently praise the support team for... See more

Staff

Customers consistently note positive experiences with staff. Reviewers frequently praise the support team for... See more

Product

Users describe positive interactions with the product. Many reviewers highlight its effectiveness, stating it... See more

Response time

Reviewers highlight positive aspects of response time, consistently praising the speed and efficiency of... See more

User experience

Clients share positive opinions on user experience, highlighting the user-friendly interface and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent! I've been using their product since 2014, and it has consistently been a lifesaver for me and my clients. Whenever all hope seemed lost and other tools failed, Kernel proved to be my r... See more

Rated 5 out of 5 stars

The Kernel team was extremely helpful in resolving an issue I had with OST to PST conversion. I downloaded the tool and paid $50 for it, but after trying to conversion several times, I could only get... See more

Rated 5 out of 5 stars

I have used this company about four times over the last few years and every time they have saved the day! Either recovering lost files, or saving me hours of work in just a few seconds. They have a... See more

Rated 5 out of 5 stars

I am testing with the Demo version of the Kernel Migration for IMAP. I need to migrate from legacy IMAP to O365. I had some issues with my configuration. I opened a chat window and got connected... See more

Company replied


Company details

  1. Software company

Written by the company

Kernel Data Recovery is a reputed software development company that was launched in 2005 and since then it has strengthened its position as a market leader in various software categories like data recovery, conversion, migration, monitoring, etc. its main USP are cloud-based software range that lets you migrate online data between two platforms securely. It has a huge clientele ranging from educational institutions, corporate firms, NGOs, healthcare businesses, self-employed professionals, etc.


Contact info

4.9

Excellent

TrustScore 5 out of 5

157 reviews

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Rated 5 out of 5 stars

Kernel PST Converter Pro is a fabulous…

Kernel PST Converter Pro is a fabulous product and makes converting Outlook emails to PDF very easy. It has helped reduce the time it takes to respond to public information request. I also found customer support very responsive and helpful. I would highly recommend Kernel PST Converter Pro.

8 January 2026
Unprompted review
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Reply from Kernel Data Recovery

Thank you for your valuable feedback

If you ever need further assistance, please feel free to reach out — we’re always here to help.

Thank you for choosing us

Rated 5 out of 5 stars

The team was extremely knowledgeable…

The team was extremely knowledgeable and helpful in diagnosing my issues with their product. They worked behind the scenes to find the right solution and got me up and working with their product as quickly as possible. The product is great as well. It made coming through thousands of emails a breeze. Thanks.

1 November 2025
Unprompted review
Rated 5 out of 5 stars

Great M365 tenant migration tools

While Microsoft had made it all but impossible to do tenant to tenant migrations (companies never merge or split, right) then Kernel tools really made it with Teams 1:1 chat and Microsoft Planner migration where other migration tools that our migration partner company was using by default totally failed. Also support from Vikram was superb and much appreciated. Thank you!

31 October 2025
Unprompted review
Rated 5 out of 5 stars

Their software "just works"

I've used their products for around 5 years now, once you figure out which one you need for your use case you won't be disappointed. I use both Office 365 Backup and Office 365 migration, it's reliable and "just works".

28 August 2025
Unprompted review
Rated 5 out of 5 stars

Excellent

Excellent! I've been using their product since 2014, and it has consistently been a lifesaver for me and my clients. Whenever all hope seemed lost and other tools failed, Kernel proved to be my reliable go-to, always delivering positive results. I will continue to support this company as 21 years of working with them is a great track record of the company's software.

Thank you,
Lyle Epstein
Kortek Solutions
MSP - USA

28 July 2025
Unprompted review
Rated 5 out of 5 stars

I have returned many times when needing help.

I have used this company about four times over the last few years and every time they have saved the day! Either recovering lost files, or saving me hours of work in just a few seconds.
They have a fantastic chat line, instant responses, helpful, and very understanding. I definitely recommend.

14 June 2025
Unprompted review
Rated 5 out of 5 stars

Support was very helpful

Support was very helpful when we were having issues getting the OST to PST software to work with MSG files. Vikram was very responsive and the live chat feature helped me quickly get help. I often have to open lengthy tickets with software companies and wait days for responses. But their team was quick to respond and even grant me access to other pieces of their software when the first didn't quite do what I needed.

6 May 2025
Unprompted review
Rated 5 out of 5 stars

This was incredible

This was a saviour for me. I was floundering all over the internet for a solution to my problem until I found mention of this on the Microsoft Community site. I was upgrading from Outlook 2013 and suddenly it starting asking for .ost passwords I had no memory of setting up, effectively locking me out. This program was able to delete the lost passwords and allow me to regain access my emails again. Thank you for saving me.

3 April 2025
Unprompted review

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