Ojcommerce Reviews 758

TrustScore 3.5 out of 5

3.6

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Review summary

Created with AI, based on recent reviews

Looking at 41 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently praise the quality of the products, noting they are often as pictured, well-finished, and sturdy, meeting their expectations for both appearance and function. Many also appreciate the efficient delivery service, with items arriving on time, carefully packaged, and in perfect condition. Reviewers are often satisfied with the overall value, finding the pricing reasonable for the quality received, and highlighting the ease of assembly for many items. However, some people were dissatisfied with product quality, citing issues like misleading product descriptions, missing components, or items arriving damaged with chips or protruding parts. There are also concerns regarding customer service, with reports of unaddressed refund requests and difficulties with product returns. Additionally, some customers found certain products to be of poor construction, feeling cheap, wobbly, or difficult to assemble due to misfitted parts, leading to a perception that they were not worth the price.

What people talk about most

Product

Consumers find products to be positive, with many expressing satisfaction with the quality, timely delivery,... See more

Quality

Users describe positive interactions with quality, with many reviewers praising the high quality and sturdy... See more

Delivery service

Customers consistently note positive experiences with delivery service, with many praising the promptness and... See more

Price

Reviewers mention ambiguous feedback about price, with some consumers finding the pricing reasonable and a... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Good instructions which made putting the frame together easy. Received the package as expected. Looks great in our bedroom...exactly what we were looking for.

Company replied

Rated 5 out of 5 stars

Arrived well packed in perfect condition. Super easy to "install" as you only have to screw in the drawer pulls. Just as pictured with a nice finish. Recommend.

Company replied

Rated 5 out of 5 stars

I ordered a cat tree from Ojcommerce. It arrived carefully packaged and exactly on time. Best of all, the product was superior quality and fit my needs. I would not hesitate to order from this comp... See more

Company replied

Rated 5 out of 5 stars

I have four boys and they are using them to build Legos on. We purchased one and it worked so well and looked nice for presentation, that we ordered a second table just like it. It is sturdy good qu... See more

Company replied


Company details

  1. Home Furniture Shop
  2. E-commerce service

Written by the company

OJCommerce is a leading online retailer offering a wide range of furniture, home goods, and lifestyle products at competitive prices. We’re committed to fast shipping, reliable service, and customer satisfaction from purchase to delivery.


Contact info

3.6

Average

TrustScore 3.5 out of 5

758 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 63% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 1 out of 5 stars

Be aware of the orders you place.

I bought 1,2,4 Ib dumbles and a rack from Walmart in a single order which in turn, sent the items from Ojcommerce.
I got the rack and 1 ib dumble.
They broke the order in such a way, it looks that I ordered separately for the items and they have fulfilled the order .
I will NOT buy from the same vendor again.

10 August 2020
Unprompted review
Rated 5 out of 5 stars

Excellent!

They did an excellent job packing and shipping my patio set! It came from the west coast to the east coast and to my door in 4 days. Excellent communication and timely delivery.

7 August 2020
Unprompted review
Rated 1 out of 5 stars

I purchased a couch that was really…

I purchased a couch that was really reasonable and ideal for my apartment. I bought it and still a week after purchasing my order was still pending. Turns out the couch I bought was out of stock and they still allowed me to purchase it. NO ONE sent a update email. It took me having to call them for this information. My couch was supposed to be here August 9 and now they are saying September 25. I immediately canceled and will not be purchasing from them ever again. Customer service was poor as well. They are not good communicators and are unprofessional when it comes to updating people with their purchases.

6 August 2020
Unprompted review
Rated 5 out of 5 stars

Wireless lamp

I needed a lamp that was battery-operated, so I search Walmart. I found just what I needed and ordered it. The wireless lamp I received from Ojcommerce was perfect. I am using it in my living room ( I have limited outlets), and it is beautiful and stylish !!! If I ever need it outside (for which it was made), I can just pick it up and go with it. It will be good if I ever lose power !!! Terrific purchase !!!

3 August 2020
Unprompted review
Rated 5 out of 5 stars

Great value on Zero Gravity Chairs

Ordered zero gravity chairs on EBay and were sent by OJcommerce. Absolutely love the chairs, so comfortable and look great on my deck. Recieved my chairs way sooner than expected. Outstanding communication from Ojcommerce. I will use this company again in the future.

2 August 2020
Unprompted review
Rated 5 out of 5 stars

Futon for son’s first apartment.

I bought a a futon for my son’s first apartment. I ordered it last Tuesday and he had it yesterday!! It only took 1 week to get there. It was easy to put together, great quality and is extremely comfortable. The price was cheaper then Amazon and I got free shipping. I would recommend this company to all my friends and family.

31 July 2020
Unprompted review
Rated 5 out of 5 stars

Dealing with Ojcommerce has been a pleasure

I have purchased 3 log racks from Ojcommerce, and they have always come faster than promised, and in good shape. They are easy to put together, and come with clear directions, and with all the tools I need to put them together. Dealing with Ojcommerce has been a pleasant experience!

31 July 2020
Unprompted review
Rated 4 out of 5 stars

Great desk but a long time to assemble

I recently purchased the Sauder Harbor View Lift-Top Desk. It is very well made - not particle board. I really like the lift top feature. I put an outlet strip under there plugged everything into it so all the wires were hidden. Make sure you leave plenty of time for assembly as this took 3 hours to put together and I’m rather handy. There are 33 steps!

30 July 2020
Unprompted review
Rated 5 out of 5 stars

I ordered the moonlit beach bamboo…

I ordered the moonlit beach bamboo curtain. It arrived earlier than expected and looked just like the picture. I love it and so does my 5 year old nephew who keeps making excuses to walk through the curtain. Thank you for great customer service, quality assurance, and much more affordable pricing.

29 July 2020
Unprompted review
Rated 5 out of 5 stars

Zoovilla Cat Enclosure Climber House

The Zoovilla catio arrived on the date provided and was extremely well packaged to prevent any damage during shipping. All parts were well marked with easy to follow assembly instructions. The quality and size were as described online. Very pleased with this product.

29 July 2020
Unprompted review
Rated 5 out of 5 stars

Beautiful wood kitchen cart

I received my all wood kitchen cart very quickly and the parts were all carefully packed and labelled.Hinges and drawer slides are already assembled. ..instructions were very easy to follow. This is really a nice, sturdy, and beautiful addition to my kitchen.

29 July 2020
Unprompted review
Rated 5 out of 5 stars

I purchased the Monarch Specialties…

I purchased the Monarch Specialties Reclaimed-Look Left/Right Facing Desk from OJ Commerce for my home office. The desk is beautiful, sturdy, good quality, spacious, and surprisingly lightweight (I can move it around the room by myself). The desk arrived in perfect condition, with no scratches or dents whatsoever. The desk is perfect for my needs. Highly recommend!

28 July 2020
Unprompted review

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