PayBright has been an awesome partner to work with. Working with Lois, Miranda, Jesse, Nick, Steve, & Josh on the partner support side of the business has been an absolute pleasure. They are respo... See more
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At a time when I couldn't afford to put out all the money for a decent tablet for my son , PayBright was great help for me .. I fully recommend this service , but as everything don't get in over your... See more
First pre-auth was refused. Contacted client service they told me to try again on a different device and a private web session. It worked. My transaction at Lasik MD went smoothly. Very satisfied wit... See more
The response time was good however the problem I had using my CC wasn't fixed. I kept getting a message that my CC wasn't a Canadian CC even tho it was. I had to use a different source to make paymen... See more
Company replied
Company details
Written by the company
PayBright is Canada’s leading installment payments platform, providing shoppers with buy now, pay later solutions at your favourite retailers online + in-store.
Contact info
650 California Street, 12th fl., 94108, San Francisco, United States
- marketing_tp@affirm.com
- www.paybright.com
4.4
Excellent
9k reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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So easy and quick!
28 May 2023
Would not hesitate on using this…
Would not hesitate on using this company. There literally is no downside to it. Was seamless, was able to get the product I needed within a day. Love that they have an app that actually works, let's you change the banking info to credit card. 5 out of 5, highly recommended.
28 May 2023
Pleasure to deal with PayBright
I received a quick response for my questions, and they were a pleasure to deal with, plus I got 0% interest for my 6 month installments.
27 May 2023
It too time repetitive everytime I have…
It too time repetitive everytime I have be qualified
27 May 2023
Reply from PayBright
Thanks for your feedback with us. We deeply respect your concerns, and we will try to combine your feedback with our R&D, in order to provide a better user experience in the future.
-Affirm Customer Care
Fast approval with no interest !
Bought an new iphone at Apple store online, and never thought will be so easy to aply and pay with PayBright. Will certainly use it for other purchases.
26 May 2023
On January 21st
On January 21st, I passed an order that was partially canceled by the merchant. I contacted paybright in February before the last two scheduled withdrawal in order to advise them, and the agent I spoke with confirmed that it would be adjusted and that I wouldn't be charged for the canceled items. Since then, I have been going back and forth between Foot locker and Paybright in order to get reimbursed and to get the payment to stop in my account. I am still being deducted to this day. I have contacted the merchant, and they explained that everything was canceled on their side and that paybright are the one I should contact. This has been going on for months, I am still waiting for a callback from a supervisor, and nobody seems to be willing to help. I am appalled by the lack of sympathy shown by the agent I have spoken to and the little help offered. I need this resolved ASAP, please help.
25 May 2023
Unprompted review
Reply from PayBright
Hi there! Thanks for bringing this to our attention. For further assistance, please contact us directly through the following link:
https://help.paybright.com/hc/en-us/requests/new -JS, Customer Care
Great experience
25 May 2023
It was a very simple process to get…
It was a very simple process to get approved and to set up the monthly payments on my recent purchase. I anticipate there will not be any problems going forward.
23 May 2023
Because i cant receive a digit code…
Because i cant receive a digit code from your application
22 May 2023
Reply from PayBright
Hi there! Thanks for bringing this to our attention. For further assistance, please contact us directly through the following link:
https://help.paybright.com/hc/en-us/requests/new -JS, Customer Care
Was fairly easy to apply and get product
Was fairly easy and simple to do with no hidden fees and charges
22 May 2023
Excellent!
Very straightforward, with no hassle with the application! As well quick in finding about the approval! Overall great service, and would recommend to others!
21 May 2023
It was easy to maneuver threw the site…
It was easy to maneuver threw the site and set up my payment plans.
21 May 2023
Quick response time when applying for…
Quick response time when applying for financial assistance.
They offer several PayBright options for you to choose from.
I would not have my new phone without them 💖
AM
20 May 2023
Thanks PayBright
The whole purchase transaction was smooth via PayBright. I can enjoy a new phone without paying in full amount at once.
15 March 2023
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