PayBright Reviews 9,052

TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

PayBright has been an awesome partner to work with. Working with Lois, Miranda, Jesse, Nick, Steve, & Josh on the partner support side of the business has been an absolute pleasure. They are respo... See more

Rated 5 out of 5 stars

At a time when I couldn't afford to put out all the money for a decent tablet for my son , PayBright was great help for me .. I fully recommend this service , but as everything don't get in over your... See more

Rated 4 out of 5 stars

First pre-auth was refused. Contacted client service they told me to try again on a different device and a private web session. It worked. My transaction at Lasik MD went smoothly. Very satisfied wit... See more

Rated 3 out of 5 stars

The response time was good however the problem I had using my CC wasn't fixed. I kept getting a message that my CC wasn't a Canadian CC even tho it was. I had to use a different source to make paymen... See more

Company replied

Company details

  1. Shopping & Fashion

Written by the company

PayBright is Canada’s leading installment payments platform, providing shoppers with buy now, pay later solutions at your favourite retailers online + in-store.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

9k reviews

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No history of asking for reviews

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Rated 1 out of 5 stars

This service is HORRIBLE

This service is HORRIBLE. I used this service once and beside having a lot of issues online to get it done with a bunch of web errors and 400 http error codes I decided to give it a few changes until I got it to work.
However I tried to use it again one year later just to have even more problems from the samsung website. 404 page not found one time trying with different browser, clearing cache and nothing, and support .... well we better dont go there.

15 May 2023
Unprompted review
PayBright logo

Reply from PayBright

Thank you for taking the time to share your feedback. We’re sorry to hear that your experience with us was less than desired, but if there is anything we can take a closer look at don't hesitate to reach out to us at (888) 484-4282.

Rated 1 out of 5 stars

Very Poor Service.

The two accounts of my wife and I got blocked for something called security risk. AWe called Pay bright and they cannot provide timely service, they cannot tell you how to solve the situation on a timely manner other than to wait 7 days. They cannot tell you why transactions were not processed. Very poor service and becuase of that we cannot buy what we want on a timely fashion. Very unfortunate;. I hope large retailers such as Samsung and Apple adopt other alternatives for payment methods.

13 May 2023
Unprompted review
PayBright logo

Reply from PayBright

Thank you for taking the time to share your feedback. We’re sorry to hear that your experience with us was less than desired, but if there is anything we can take a closer look at don't hesitate to reach out to us at (888) 484-4282.

Rated 5 out of 5 stars

Paybright choose it!

Everything was easy to manage.
Very well laid out.
Plus you have an enormous amount of retailers to choose from.
Thanks so much!

10 May 2023
Rated 1 out of 5 stars

Cant change my paiement

Cant change my paiement . My credit card doesnt work. I use it every day.

9 May 2023
PayBright logo

Reply from PayBright

Hi there! Thanks for bringing this to our attention. For further assistance, please contact us directly through the following link:
https://help.paybright.com/hc/en-us/requests/new -JS, Customer Care

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