Perfect Getaways Reviews 

5,159
•
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 1,354 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the staff are exceptionally helpful, friendly, and incredibly patient when organizing holiday plans, ensuring that every single detail is carefully managed from the initial conversation to the final departure. A few other people also felt that the entire booking process is completely stress-free, remarkably fast, and much easier than attempting to handle travel arrangements online by oneself. Travelers truly appreciate receiving expert advice, thorough communication, and wonderful personalized recommendations tailored specifically to their unique holiday requirements, ensuring truly memorable trips every single time they book.

What people talk about most

Staff

Customers consistently note positive experiences with staff, frequently highlighting that representatives are... See more

Holidays

Reviewers mention positive feedback about holidays, highlighting that staff members are exceptionally... See more

Service

Consumers find service to be positive, highlighting how reviewers receive prompt and professional attention... See more

Booking process

Customers had positive experiences with booking process, frequently praising friendly staff who made... See more

Customer service

Users describe positive interactions with customer service, noting that advisors are consistently helpful,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We always go straight to Suzy when booking our holidays. Suzy is so lovely and friendly, listens to what we are looking for and also gives us her honest opinion to what suits our needs. Always at hand... See more

Company replied

Rated 5 out of 5 stars

Absolutely amazing customer service from Matt at Perfect getaways. From the first conversation till the day we got off the cruise, we had great communication. The price we paid was so much cheaper t... See more

Company replied

Rated 5 out of 5 stars

We were walmly welcomed, our dates and restrictions were carefully considered and many options were shown to us. In little over an hour, our holiday was booked, travel money sorted and a taxi company... See more

Company replied

Rated 5 out of 5 stars

Bethany was very pleasant and helpful. She arranged our flights & hotels promptly and efficiently. We will be more than happy to contact Bethany again for our next and future holiday requirements. And... See more

Company replied


Company details

  1. Travel agent
  2. also in
  3. Cruise agency
  4. Cruise Travel Agency
  5. Ski holidays
  6. Travel deals

Written by the company

Your Holiday Starts Here — and we take that seriously. Perfect Getaways is a fully independent travel agency, founded in 2017 and proudly rated Excellent on Trustpilot with over 4,600 five-star reviews. We're ABTA and ATOL protected, so every booking comes with complete peace of mind. You'll find our nine stores across Little Sutton, Neston, Birkenhead, Liverpool, St Helens, Widnes, Kirkby, Bebington and the Isle of Man — and they're not your average travel shops. Pop in and you'll be treated to a complimentary bar, children's cinema, sweet shop, games consoles and big screens, all in a relaxed, friendly environment. Plus we have our Head Office with our Partnerships department and Golf Breaks department in Eastham. Booking a holiday should feel like the start of one. Our travel experts create personalised itineraries of every kind: sun and beach, cruise, long haul, city breaks, weddings and honeymoons, solo travel, group bookings, UK breaks, winter sun, ski, golf breaks and more. Whether you know exactly what you want or need a little inspiration, challenge us with your next booking — our customers regularly tell us we find deals they couldn't find anywhere else, and our exclusive offers are available to everyone. We plan your holiday the way that suits you: in store, over the phone, by email, WhatsApp or live chat. And with in-store travel money now available too, we can sort your getaway from first quote to final currency. Pop into one of our interactive stores and let us make your travel dreams a reality.

Your holiday starts here...

Written by the company

Pop into our interactive travel stores!
Our customers are treated to a complimentary bar, children's cinema, sweet shop, games consoles and large TV screens in a relaxed and friendly environment. Our dedicated team of travel experts deliver outstanding customer service and work tirelessly to deliver the best deals, tailored to your specific needs.

Fully financially protected

We are ABTA & ATOL protected

We are ABTA & ATOL protected
Book with Confidence. We are a Member of ABTA which means you have the benefit of ABTA’s assistance and Code of Conduct. ATOL provides financial security when you book a package holiday with a UK travel company.

Contact info

Promotion box for Perfect Getaways

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We share fresh holiday deals daily. Find your next dream destination!

5.0

Excellent

TrustScore 5 out of 5

5k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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5.0

All reviews

(5,159)

1,289 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Customer Service

Luke was very friendly and helpful and gave a us couple of alternatives for us to consider. He knew exactly what we wanted and is definitely an asset to your company.

15 October 2026
Unprompted review
Rated 5 out of 5 stars

Helpful Staff

Our holiday was booked through Perfect Getaways in Little Sutton branch. The staff there are friendly, knowledgeable & always happy to help select the perfect holiday, we wouldn't book with anyone else.

14 October 2026
Rated 5 out of 5 stars

Perfect Getaways for a Perfect Getaway

Karen was really helpful pointing out our options for the cruise we intended to book.All sorted out on our visit very professional but also empathetic to our requirements.We will be returning next year for a similar experience.Well done 🙏

7 October 2026
Rated 5 out of 5 stars

Always great prices…

Always good to book with perfect getaways, staff are all really good, especially Luke who we mostley book holidays with. He does not rush you and looks for the best deals. Answers all your questions. We have just booked a caribean cruise for over christmas, very happy with the price he got us. Definitly book with them again ⭐️⭐️⭐️⭐️⭐️

14 October 2026
Rated 5 out of 5 stars

Great information from Lucy and good…

Great information from Lucy and good follow up to makesure id received email and attachments have dealt with them b4 through a friend who booked a holiday for us they were wonderful then getting us a great deal would definitely recommend

8 October 2026
Unprompted review
Rated 5 out of 5 stars

Great service.

Great service.
Took the pressure of booking process
Nice within budget for short break

3 October 2026
Perfect Getaways logo

Reply from Perfect Getaways

Thanks so much, Steve! Taking the stress out of booking is exactly what we’re here for, and we’re glad we found you a lovely short break within budget. Enjoy it!

Rated 5 out of 5 stars

So easy

The easiest experience I’ve had booking a holiday. Thanks Alison

3 October 2026
Perfect Getaways logo

Reply from Perfect Getaways

Thank you, Alison! We love hearing that it was the easiest booking you’ve ever had. That’s just how it should be. Have a wonderful holiday!

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