Playasia Reviews

23,551  Excellent
TrustScore 4.5 out of 5

4.6

In the Video Game Shop category

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Reviews4.6

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Rated 1 out of 5 stars

Manual verification .still waiting after 3 hours .

As the title says Order#48811787.paid for 15 gbp psn store gift card . Was asked for manual verification of the card .sent them image .3 hours have passed no acknowledgement from customer service .I am losing my patience . First order and so much trouble .

Date of experience: 18 June 2023

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Rated 5 out of 5 stars

Great website for games, codes, and collectibles.

I buy digital Google play codes from them regularly - for giveaways, gifts, etc., obviously not for personal use. The codes are available instantaneously and I've never had anything go wrong. In other news, I have also ordered physical games and figured from them, and everything has always been great. Highly recommend this site!

Date of experience: 23 May 2023

Reply from Playasia

Hello Customer,

Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We always appreciate customers who take the time to give us their feedback and our main goal here is to provide you 100% good customer satisfaction. We will make sure to impress you more with your future purchases to us.

Best regards,
Playasia Team


Rated 5 out of 5 stars

Five Star Service

I received my item withing (digital goods) withing 5 minutes and whole buying process was fast and easy.

Date of experience: 15 June 2023

Reply from Playasia

Dear Customer,

It is our pleasure to provide the best possible service to our customers, and we're glad that this commitment was reflected in your purchase. We look forward to the next time we're able to serve you again.

Best Regards,
Playasia Team


Rated 5 out of 5 stars

My 8th-ish purchase already.

Trustworthy, already bought my codes from them couple of times and had no problems so far. Quick and Trustworthy, you have my seal of approval.

Date of experience: 14 June 2023

Reply from Playasia

Dear Customer,

Thank you for your detailed review of our service. It means a lot to us that you took the time to share your thoughts with the rest of our community and us. Please feel free to get in touch if you have questions for us.

Best Regards,
Playasia Team


Rated 5 out of 5 stars

Very good

Very good, thanks of the history order, I ordered again very quickly. However, could be improved the process of buy things already bought previously. For example, one click.

Date of experience: 10 June 2023

Reply from Playasia

We're glad that you're still satisified with the service and rest assured that we'll make some adjustments on the ordering process.

We thank you for doing business with Playasia and we're looking forward to your next purchase. Have a good day and stay safe.


Rated 5 out of 5 stars

Fast responses to questions and…

Fast responses to questions and problems. very friendly customer service. And a great place to get games I cant get anywhere else. Love the service from Playasia will let others know about this place also.

Date of experience: 22 May 2023

Reply from Playasia

We thank you for doing business with Playasia and we're looking forward to your next purchase. Have a good day and stay safe.


Rated 4 out of 5 stars

PlayAsia - A Nice Store for Import Games

I like the variety of imported games, music, and collectables the site has on offer. I also appreciate how they've kept me up to date whenever they had delays with shipments.

Date of experience: 10 June 2023

Reply from Playasia

Hello Austin,

Thank you for taking the time to share your experience with us. We always appreciate customers who take the time to give us their feedback and our main goal here is to provide you 100% good customer satisfaction. We will make sure to impress you more with your future purchases to us.

Best regards,
Playasia Team


Rated 5 out of 5 stars

Really professional

Economy package arrived to me in Europe about 15 day after I ordered, which is pretty good considering the distance. Really happy with the experience, there is full tracking so I always knew where my package was and everything arrived in pristine condition. Would definitely recommend.

Date of experience: 08 June 2023

Reply from Playasia

Dear Customer,

Thank you for sharing your positive review of our service. Feedback like yours is valued by every team member here and it gives us the motivation to continue developing our service.

Best Regards,
Playasia team


Rated 1 out of 5 stars

Scam Artists and Thieves. DO NOT USE!

Scam artists, sent me a key for the wrong game advertised. DO NOT BUY FROM THEM as they clearly can't be bothered to check what they are even selling. Scam site that MUST BE AVOIDED!

Date of experience: 16 June 2023

Reply from Playasia

Dear Customer,

We are truly sorry for the inconvenience but no worries, as I confirmed that our team is already checking this. Rest assured that important updates will be provided. In the meantime, your patience and kind understanding are highly appreciated.

Best regards,
Playasia Team


Rated 5 out of 5 stars

I've made numerous purchases with…

I've made numerous purchases with play-asia over the years. I've never had a problem with them, and whenever I reached out, their customer service team has always been extremely helpful!

Date of experience: 09 June 2023

Reply from Playasia

Dear Customer,

Thank you for your detailed review of our service. It means a lot to us that you took the time to share your thoughts with the rest of our community and us. Please feel free to get in touch if you have questions for us.

Best Regards,
Playasia Team


Rated 1 out of 5 stars

Sold me what they called a “global”…

Sold me what they called a “global” game code but it can’t activate in the US.

Date of experience: 16 June 2023

Reply from Playasia

Hi William,

We already coordinate the issue to our digital team for further checking. We assure you that once we have an update from them we will get back to you immediately. We apologize for the inconvenience this has caused you.

Best Regards,
Playasia Team


Rated 5 out of 5 stars

Amazing Site 👏

Quick, easy and no hassle purchasing my Playstation gift card. Will definitely use this site again and recommend it to my friends.

Date of experience: 11 June 2023

Reply from Playasia

Dear Patrick,

Thank you so much for your feedback, you put a big smile on our faces! Our team is hard at work trying to continuously improve our [product/service] and it’s always rewarding to hear kind words.

Best Regards,
Playasia Team


Rated 1 out of 5 stars

DONT LIST ITEMS AS AVAILABLE WHEN YOU DONT HAVE THEM

Of late I have become increasingly frustrated with this company. It allocates stock it doesn’t have in hand, does not hold stock even when you ordered it, and then cancels mid-cycle orders. Today I had two items I ordered when marked as “Available” and they were both cancelled. I also recently had many other items cancelled. Very poor and disappointing.

Date of experience: 01 June 2023

Reply from Playasia

Dear Elcid,

We always aim to deliver a great experience, and we are gutted when we don’t meet expectations. Thanks for taking the time to bring this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again.

Sincerely Yours,

Playasia Team


Rated 5 out of 5 stars

Excellent store

Excellent store
Zero problems with the purchase, I have bought physical and virtual products, the shipping is fast and the codes are generated quick and i've had no problems with the redeem process.

Date of experience: 04 June 2023

Reply from Playasia

Dear Customer,

We're so happy to hear you had a great experience with Playasia. Your review made our day! We hope to serve you again soon :)

Best Regards,
Playasia Team


Rated 3 out of 5 stars

The code Worked

The code Worked, just Steam still says I don't own the DLC despite it showing up and downloaded to my account

Date of experience: 12 June 2023

Reply from Playasia

“Thank you for letting us know about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately.”
Regarding your concern, we will send you an email to your account.


Rated 5 out of 5 stars

The quick and flexible transactions is…

The quick and flexible transactions is what made Play-Asia my number 1 choice when it comes to digital purchases so thank you and i wish you more success in the future 👍

Date of experience: 11 June 2023

Reply from Playasia

Dear Customer,

We're so happy to hear you had a great experience with Playasia. Your review made our day! We hope to serve you again soon :)

Best Regards,
Playasia Team


Rated 5 out of 5 stars

It all went super easy and fast

It all went super easy and fast. I couldn't find the code email sent immediate response 👌🏻 But found it myself 🤗

Date of experience: 10 June 2023

Reply from Playasia

Dear Customer,

It makes our day to hear that our customer appreciates our service. We hope to make your next purchase just as positive. Have a great day!

Best Regards,
Playasia Team


Rated 5 out of 5 stars

lightning fast code delivery..thanks…

lightning fast code delivery..thanks for being reliable...please continue doing what you are doing..Godbless to all of you!

Date of experience: 09 June 2023

Reply from Playasia

Hello Rillera,

Thanks for the awesome review, Rillera! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Best regards,
Playasia Team


Rated 5 out of 5 stars

Can easily get Japanese Prepaid Cards

I had been looking for Japanese Nintendo Prepaid cards everywhere since they went SOLD OUT at JCS a few days ago. I created my account and was able to use my debit card to buy the ¥9000 card i was looking for. Got to see my code in less than a minute and had absolutely no problems redeeming my code.
It’s awesome.
Greetings from Mexico.

Date of experience: 31 May 2023

Reply from Playasia

Dear Customer,

Thank you for sharing your positive review of our service. Feedback like yours is valued by every team member here and it gives us the motivation to continue developing our service.

Best Regards,

Playasia Team


Rated 5 out of 5 stars

I had the pleasure to order at Play…

I had the pleasure to order at Play Asia and it's been great. They follow your parcel with attention and even send you a mail when the carrier service seems to be late to ensure all is ok. Great customer service too. Until now it's a good expérience.

Date of experience: 09 May 2023

Reply from Playasia

Dear Customer,

It is our pleasure to provide the best possible service to our customers, and we're glad that this commitment was reflected in your purchase. We look forward to the next time we're able to serve you again.

Best Regards,

Playasia Team