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Company details

  1. Movie streaming service

Written by the company

Site en ligne de visionnage de films et séries (pass abonnement et à la demande)


Contact info

1.2

Bad

TrustScore 1 out of 5

297 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 97% of negative reviews

Typically replies within 48 hours

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Rated 1 out of 5 stars

Go away France, goodbye.

Today I have been scammed with the knowledge of Orange too. What a disgrace. I am very ill and could do without this. I was deciding whether of not to leave France people are always trying to cheat us and I have had enough after 11 years of lying and cheating. What a shame.

28 April 2025
Unprompted review
PlayVOD logo

Reply from PlayVOD

Hello, I invite you to inquire about the Internet+ payment method activated with your phone company and internet service provider: https://www.surmafacture.fr/internet/
We cannot subscribe you on your behalf. Action is required from you. You have a 14-day cooling-off period (after subscribing) to cancel your subscription and receive a refund of any charges. Our customer service is available 24/7. Here is the link to our self-service website with our contact information: https://gerer-mes-abonnements.fr Sincerely

The information provided does not allow us to locate your subscription. There is an extra digit in your phone number. Please contact us. Here is the link to our self-service website with our contact information: https://gerer-mes-abonnements.fr Sincerely

Rated 1 out of 5 stars

Theft by Playvod

Hello
Playvod along with some scam companies alike have been debiting my account without any subscription or authorization; the worst part about it is that phone service providers are aware of this mischief. Yet they allow it!

25 November 2025
Unprompted review
PlayVOD logo

Reply from PlayVOD

Bonjour, Je vous invite à vous renseigner sur le moyen de paiement Internet + qui est activé chez votre opérateur téléphonique et votre FAI : https://www.surmafacture.fr/internet/
Nous ne pouvons pas souscrire un abonnement à votre place. Des actions de votre part sont nécessaire. Vous disposez d'un délai de rétractation (14 jours après la prise de l'abonnement) afin de résilier l'abonnement et être remboursé des montants prélevés. Hors délai de rétractation, un geste commercial peut vous être accordé ou pas selon les circonstances. Notre service client est à disposition 24h/24 et 7jours/7. Voici le lien de notre site selfcare avec nos coordonnées : https://gerer-mes-abonnements.fr Cordialement

Rated 1 out of 5 stars

What a scammers

What a scammers. How is it even legal to be adhered to an abonament without knowing about it. I found out after 3 months that I am paying for this crap!!!! How the mobile operator Sosh is allowing to add some 3rd parties abonament to the one I have with them?! Are they also profiting from this? I am going to report this to the authorities.

28 October 2025
Unprompted review
PlayVOD logo

Reply from PlayVOD

Bonjour, Je vous invite à vous renseigner sur le moyen de paiement Internet + qui est activé chez votre opérateur téléphonique et votre FAI : https://www.surmafacture.fr/internet/
Nous ne pouvons pas souscrire un abonnement à votre place. Des actions de votre part sont nécessaire. Vous disposez d'un délai de rétractation (14 jours après la prise de l'abonnement) afin de résilier l'abonnement et être remboursé des montants prélevés. Hors délai de rétractation, un geste commercial peut vous être accordé ou pas selon les circonstances. Notre service client est à disposition 24h/24 et 7jours/7. Voici le lien de notre site selfcare avec nos coordonnées : https://gerer-mes-abonnements.fr Cordialement

Rated 1 out of 5 stars

Tiffs using people to have money u…

Tiffs using people to have money u people should return my money back or it would be nice between u and I u people subscribe me without knowing it and when I enter the game I was still asking for deposit tiffs scammer money u can never withdraw

19 June 2025
Unprompted review
PlayVOD logo

Reply from PlayVOD

Playvod n'est pas un site de jeux. Votre avis ne concerne pas notre entreprise

Rated 1 out of 5 stars

Scam

Scam, sam,scam

24 September 2024
Unprompted review
PlayVOD logo

Reply from PlayVOD

Bonjour, Nos marques proposent le paiement sur facture mobile de votre opérateur. Vous trouverez de nombreuses informations sur ce type de paiement : https://www.surmafacture.fr/ Nous serons ravis de pouvoir répondre à vos questions comme celle concernant la prise d'abonnement et son contexte. Voici le lien de notre site selfcare avec nos coordonnées : https://gerer-mes-abonnements.fr

Rated 1 out of 5 stars

This company subscribed me without…

This company subscribed me without consent through my French provider Orange. They stole 15 euros from me. I demand they remit what they stole. I only discovered this when I checked my monthly bill and saw it was higher than usual. Want to pay me back or should I broadcast this scam every day for the rest of your existence ?

Don't send me to your web site. Remit my payments back to ORANGE who will credit me. SHould I go to your website, undoubtedly you will track, scam and screw me again. Do it now.

3 August 2024
Unprompted review
PlayVOD logo

Reply from PlayVOD

Bonjour, Nos marques proposent le paiement sur facture mobile de votre opérateur. Vous trouverez de nombreuses informations sur ce type de paiement : https://www.surmafacture.fr/ Nous serons ravis de pouvoir répondre à vos questions comme celle concernant la prise d'abonnement et son contexte. Voici le lien de notre site selfcare avec nos coordonnées : https://gerer-mes-abonnements.fr

Rated 1 out of 5 stars

Scam company

Scam company. Dodgy tactics. Subscribing without consent with mobile providers

9 April 2024
Unprompted review
PlayVOD logo

Reply from PlayVOD

Good morning,
We invite you to contact our customer service directly for personalized answers to your questions (subscription, customer journey, etc.). https://www.digitalgp.co.uk
Cordially

Rated 1 out of 5 stars

SCAM

SCAM. Charge for something I did not request!

Edit: Same reply as every other complaint gets. These scam merchants should be prosecuted! I did not click on anything or respond to any text messages. Complaint will be made.

23 July 2022
Unprompted review
PlayVOD logo

Reply from PlayVOD

Hello,
You can send your complaint to the Publisher Customer Service at the following email address: https://gerer-mes-abonnements.fr

Rated 1 out of 5 stars

Scammers!!

Scammers!!
You get subscribed automatically.

21 July 2022
Unprompted review
PlayVOD logo

Reply from PlayVOD

Hello,
You can send your complaint to the Publisher Customer Service at the following email address: https://gerer-mes-abonnements.fr

Rated 1 out of 5 stars

Yes definitely a con

Yes definitely a con, charges appeared on our mobile phone without us subscribing to this con.

11 October 2021
Unprompted review
PlayVOD logo

Reply from PlayVOD

Bonjour,
Vous pouvez transmettre votre réclamation au Service Client Éditeur sur l’adresse mail suivante : https://gerer-mes-abonnements.fr
Bonne journée

Rated 1 out of 5 stars

Scam

Simply scam.

31 March 2021
Unprompted review
PlayVOD logo

Reply from PlayVOD

Sir,
Please contact our customercare: https://www.digitalgp.co.uk/
We canot sub anyone without action on his mobilephone. Please contact us to know more.
Thanks

Show reviews in all languages. (297 reviews)

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