1 star: Bad

Was due to arrive Saturday but has not…

Was due to arrive Saturday but has not arrived yet.

5 stars: Excellent

Printerinks have supplied me on around…

Printerinks have supplied me on around half-a-dozen occasions with the (mostly black) inks for my Brother printer. Their service is quick and precise and this is aided by an easily-navigated, well-laid out website. I recommend Printerinks with confidence! Nigel, Dorset.

2 stars: Poor

On their website it said this printer…

On their website it said this printer ink was compatible with a Kodak esp3.2s printer, but when I followed instructions and put it in, the printer recognized it wasn't a kodak cartridge and would not work. Made sure we followed all the small print instructions but still did not work. Have given it 2 stars as It did arrive quickly!

Reply from Printerinks.com
Hi Patrick,
I am ever so sorry to hear that you have had a problem with your cartridges and apologise for this. Usually some simple trouble shooting should resolve the issue but if it does not your cartridges will be under warranty.

If you would like to contact our customer service team on 0800 043 1001 or email us at contactus@printerinks.con they will be happy to assist you in resolving the issue.

Thank you for your review
5 stars: Excellent
2 stars: Poor

Ordered XL one colour and one black…

Ordered XL one colour and one black cartridge . Arrived after 5 days. Black cartridge failed after 3 sheet of text printing.
Printer has rejected it and can’t be used.
Will see how quickly the company can rectify the issue.

Reply from Printerinks.com
Hi Keith,

I do apologise that you have had a problem with the cartridges you received. We will be able to assist you in resolving the problem and we will be able to help you get your cartridges working in your printer.

If you would like to contact our customer service team on 0800 043 1001 or email us at contactus@printerinks.com we will be happy to help you.
We also have a live chat option on our website please go to Printerinks.com and the chat option is on the bottom right hand corner.

Thank you kindly for your Review today.
1 star: Bad

still havent recieved order have…

still havent recieved order have messaged a few times and no update.

Reply from Printerinks.com
Hi Hanna,

I am sorry to hear that you have not received your order and apologise for this.
If you would like to contact our customer service team on 0800 043 1001 or email them at contactus@printerinks.com then they will be able to see what has happened to the order and chase the delivery for you.

We also have a live chat option on our website please go to Printerinks.com and the chat option is on the bottom right hand corner.

Thank you kindly for your Review today.
2 stars: Poor

Long time waiting but payment taken without delay

Items ordered on 26 November. The cost was immediately deducted from my credit card account, then received a message saying that part of order was no longer in stock but was expected soon. Rang second week in December (20 minutes waiting to get through) to find stock still not in and more items no longer available. Cancelled order and told that it would take 10 working days to provide a refund (so why did they take the money when they had no stock - that was instantaneous). Surprised to receive the cartridges on 17 December. Noticed that one item ordered, a manufacturers cartridge which came in pairs, not a compatible one, and for which I was charged full price had been substituted for a single, compatible cartridge. Wrote on 18 December to find out why and request a refund. By 22 December still had not received a reply, still waiting. No more orders from them and no recommendations.

Reply from Printerinks.com
Hi Sapit, I am sorry to hear that your order was delayed. You did make the order over the Black Friday period and sometimes sales will out strip stock and this is advertised on our website over this period. We would have also sent an email indicating that the item was temporarily out of stock and if there was any of the order in stock this email would have provided you with the option to part ship the order. We would only send items that you have also ordered as this is done automatically by a picking slip system. If you emailed us on the 18th which was Friday it may have been after our close time as all emails had been answered before that time and the email would be answered up to 2 working days after that date. The 22nd is a Tuesday and we have just opened on customer services so you will get an answer today provided you have emailed us at contactus@printerinks.com
1 star: Bad

Took my order and money for a set of…

Took my order and money for a set of inks for my LaserWriter printer that they see will deliver within a few days as I have urgent printing requests. They then inform me days later that they can’t deliver my most important black ink but dan give me colour.
Shocking service.

Reply from Printerinks.com
Hi Steven, I do apologise if your order is temporarily out of stock. We do our upmost to make sure that our stock levels are correct but depending on how many customers are ordering there maybe a slight time delay. If you would like to contact our customer service team on 0800 043 1001 they will be able to assist you with this.
5 stars: Excellent

Quick and easy to order

Quick and easy to order. A bit delayed by Christmas Post.

5 stars: Excellent

I asked if I could be sure the…

I asked if I could be sure the cartridges would work on my hp printer and not be blocked from working-I was assured they would-if for any reason they did not they could be returned for a refund-fair enough.Ordered one day and arrived two days later despite the Christmas post delays-well done. Great price-Great service-such a pleasant change these days. M J Woodhams.

5 stars: Excellent

Very prompt response

no inl in local shops - ordered on line and it came 2 days later👍

5 stars: Excellent

The right cartridge and good value.

The right cartridge and good value.

I always go to Printerlinks for all my printer cartridges.

5 stars: Excellent

Excellent service

Once again,I have been delighted with the service from Printerinks.com.
Easy ordering, rapid delivery and at a good price.

2 stars: Poor

Ordered and paid for products that were…

Ordered and paid for products that were not in stock,
Sleezey trick, very disappointed.
Still waiting for products after being told 'with you tomorrow' if ordered before 4 .Then had to call to get what products that were in stock. Waste of time and effort. After 1 week+ still waiting for paid for items.... Covid excuse #94 is now due I fear.

Reply from Printerinks.com
Hi Steve, I am sorry to hear that you have not received your order and apologise for this. Unfortunately cannot find any correspondence from you about this but there has been delayed deliveries due to a back log with deliveries by Royal Mail as reported by the press. so it may have been affected by this. If you would like to contact our customer service team they will be able to assist you further with this.
1 star: Bad

Still waiting for items ordered on…

Still waiting for items ordered on Black Friday

Reply from Printerinks.com
Hi Kelly, I am sorry to hear that you have not received your order and apologise for this. Please contact our customer service team on 0800 043 1001 or contactus@printerinks.com and we will assist you further with this.
5 stars: Excellent

Excellent service

Excellent service

Would defo recommend 👍

5 stars: Excellent
1 star: Bad
Reply from Printerinks.com
Hi Max, please accept our apologies that you have not received your order. At the moment the Royal Mail have delays on deliveries ass the BBC news broadcast last week so it may be that your order is delayed by this. If you would like to contact our customer service team on 0800 043 1001 then we will find out what is happening for you.
1 star: Bad
Reply from Printerinks.com
Hi William, please accept our apologies that you have not received your order. At the moment the Royal Mail have delays on deliveries so it may be that your order is delayed by this. If you would like to contact our customer service team on 0800 043 1001 then we will find out what is happening for you.
5 stars: Excellent