Prolific Reviews 

15,385
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 8,368 reviews, reviewers overwhelmingly had a great experience with this company. Customers genuinely love using this online platform to earn extra cash in their free time, frequently praising the remarkably fast payouts and the intuitive, user-friendly interface. Users consistently find the academic surveys both engaging and fun, while also appreciating the wonderful flexibility to choose tasks that match their personal schedules. However, some reviewers were not happy with unexpected account restrictions or sudden blocks that completely cut off their access to earned funds. A few other people also felt that certain studies took significantly longer to complete than the estimated duration displayed on the sign-up page.

What people talk about most

User experience

People report positive experiences with user experience, highlighting that the website interface is... See more

Payment

Users describe satisfaction with payment, noting that payouts are fast, reliable, and easily transferred to... See more

Website

Customers consistently note positive experiences with website, describing the platform as user-friendly,... See more

Value for money

Consumers find value for money to be quite positive, noting it is a great platform to earn extra cash during... See more

Service

Clients share deep satisfaction regarding the service, frequently highlighting that payouts arrive reliably... See more

Reviews shaping this summary

Rated 5 out of 5 stars

It’s a very new and a very good experience for me. Specially working on my native language (Bengali) is really a good opportunity for me. As I am working new so it’s taking a bit longer time. Though m... See more

Rated 5 out of 5 stars

A great site for earning extra money, but be prepared to hold up your end of the deal. The studies can be very detailed and extensive, so just be honest and be prepared to give your best answers. Gett... See more

Rated 5 out of 5 stars

I love doing the Prolific studies. They are varied and for the most part, very interesting. I feel that doing the surveys keeps me abreast of what is going on in education. Would highly recommend to o... See more

Rated 5 out of 5 stars

I learned about Prolific on a Reddit forum after searching for years for a legitimate website I could get payed to do surveys. After going on the waitlist for a short time, I was approved and began im... See more


Company details

  1. Online marketplace

Written by the company

Prolific is a platform that enables researchers to collect high-quality human-powered data at scale from a large, vetted pool of research participants and taskers. Using the Prolific platform researchers can target, contact and manage research participants from a diverse, vetted and fairly-treated pool – to deliver world-changing research and the next generation of AI.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

15k reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 0% of negative reviews

Typically replies within 48 hours

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4.5

All reviews

(15,385)

8,938 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very nice website

Very nice website, easy access to some small extra income, the studies are all fair so far and I have nothing to complain at all.

7 October 2026
Unprompted review
Rated 1 out of 5 stars

Unjustified lifetime ban for an exemplary user with 0 rejections

I am deeply disappointed with Prolific. After a long period of participating on the platform, providing high-quality data, and maintaining a perfect record with absolutely ZERO rejected studies, my account was suddenly placed "On Hold" and permanently restricted.

When I contacted support, I received a generic, copy-pasted response stating that the decision was final and that they "cannot provide detailed reasons" to protect their system. I have never used a VPN, never misrepresented my demographics, and never used bots or automated tools.

It is completely unacceptable that a platform built on "data quality" relies on flawed automated flags to ban honest participants without any human double-check or right to a fair appeal. If you are thinking of investing your time here, be aware that your account can be deleted overnight for no reason at all, regardless of how flawless your history is.

I have already submitted a formal Subject Access Request (SAR) under the UK GDPR to demand my data, and I will be escalating this matter to the Information Commissioner's Office (ICO). Cruel and unfair treatment of good participants.

15 September 2026
Unprompted review
Rated 5 out of 5 stars

I have been using Prolific for years…

I have been using Prolific for years and it has saved my budget countless times. It's really easy to earn enough to cash out to PayPal, but I usually wait until I have a significant amount to cash out or until my budget needs a boost. Some surveys pay in USD, others in GBP.

Overall, this is the best survey app I've ever used, both in experience and value!

6 October 2026
Unprompted review
Rated 1 out of 5 stars

Denied account and service refused to help.

Signed up for a participant account, waited about a week to get through the waitlist. When I was accepted in I immediately completed the sign up process and verified my id and face but then I got flagged and was told to delete my account. I reached out to their customer service and received an email days later saying my ip address was flagged(still dont know why or what that even means to them) and that they could not help me. Now I can never make another account or join their platform. Absolute garbage way of handling their business.

5 September 2026
Unprompted review
Rated 1 out of 5 stars

No support whatsoever.

A while ago Prolific changed their setup. I was told to verify my account again, after being with them for nearly 3 years. I followed the instructions to verify again but the site it leads to keeps saying that the site does not work. I have been trying to sort it out with support for over a week already with no luck. It is as if support just ignores me. This is the worst service I have ever gotten from them. They have really gone downhill fast. Closing my account with them today and good riddence to rubbish.

27 September 2026
Unprompted review
Rated 5 out of 5 stars

Prolific is a great platform that pays…

Prolific is a great platform that pays well compared to other survey sites. However, users need to be very careful. I recently ran into a scam study by a researcher named "Amaze" that tried to steal my personal information and card number, which triggered an automatic hold on my account. Prolific has great potential, but they need to do a better job filtering out malicious researchers before they target participants.

1 October 2026
Unprompted review
Rated 1 out of 5 stars

Banned without any reason

I received the below message for my account. I had done great surveys, received messages from survey authors to prove that, and had no activity for months due to my eye issues, which I conveyed. The message below is a ' human review, ' which apparently claims things that are not possible since I did not really log in at all.
---
After thorough manual review, we regret to inform you that your account will remain restricted. We cannot provide further details about the review, and we must emphasise that this outcome is final and cannot be reversed. We've listed some of the main reasons accounts will be placed on hold below:

1. Using VPNs or other tools to misrepresent your location
2. Seek the assistance of other persons, tools, or automations such as bots, LLMs and scripts in order to complete studies, such as the onboarding study
3. Create multiple accounts or share an account with another person
4. Provide false information about your identity, location, or experience
5. Create multiple accounts, or falsely change account information, or inaccurately represent who you are, where you are located, or your experience
6. Manipulate or exploit the platform, tools, or instructions to gain an unfair advantage or inflate rewards
7. Regularly providing poor-quality or low-effort responses to studies

2 October 2026
Unprompted review
Rated 3 out of 5 stars

Overall not a good experience

At first it was going good although I never have received that much studies due to my demography. Lately, I had negative experiences with Prolific - unfair rejection which was automatic probably done by AI and when I disputed the rejection I was told that rejection was fair and that also probably was reviewed by AI not the researcher. Then timeout problems, some researchers post gigantic amount of work with very insufficient amount of time. And I guess Prolific doesn't seem to check or verify this kind of issues or any kind. But I must say they release money fairly quickly.

2 October 2026
Unprompted review

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