It’s a very new and a very good experience for me. Specially working on my native language (Bengali) is really a good opportunity for me. As I am working new so it’s taking a bit longer time. Though m... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
Prolific is a platform that enables researchers to collect high-quality human-powered data at scale from a large, vetted pool of research participants and taskers. Using the Prolific platform researchers can target, contact and manage research participants from a diverse, vetted and fairly-treated pool – to deliver world-changing research and the next generation of AI.
Contact info
London, United Kingdom
- support@prolific.com
- www.prolific.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 0% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Easy to access and very user friendly!
Easy to access and very user friendly! A legit survey and project website!
I'm really enjoying prolific
I'm really enjoying prolific . It feels good to have my opinion out there in the world and if makes me feel like I matter.
Very nice website
Very nice website, easy access to some small extra income, the studies are all fair so far and I have nothing to complain at all.
Nice Overview
Nice Overview. Very Clean Design. Quick Payouts.
Sometimes only very few studies available.
Prolific but I want to do more! tasks are fun to do but never know…
The tasks are fun to do but never know when they arrive
Also was not given tasks to do, and then later on received one or two tasks
Unjustified lifetime ban for an exemplary user with 0 rejections
I am deeply disappointed with Prolific. After a long period of participating on the platform, providing high-quality data, and maintaining a perfect record with absolutely ZERO rejected studies, my account was suddenly placed "On Hold" and permanently restricted.
When I contacted support, I received a generic, copy-pasted response stating that the decision was final and that they "cannot provide detailed reasons" to protect their system. I have never used a VPN, never misrepresented my demographics, and never used bots or automated tools.
It is completely unacceptable that a platform built on "data quality" relies on flawed automated flags to ban honest participants without any human double-check or right to a fair appeal. If you are thinking of investing your time here, be aware that your account can be deleted overnight for no reason at all, regardless of how flawless your history is.
I have already submitted a formal Subject Access Request (SAR) under the UK GDPR to demand my data, and I will be escalating this matter to the Information Commissioner's Office (ICO). Cruel and unfair treatment of good participants.
studies are interesting and easy to…
studies are interesting and easy to answer
I have been using Prolific for years…
I have been using Prolific for years and it has saved my budget countless times. It's really easy to earn enough to cash out to PayPal, but I usually wait until I have a significant amount to cash out or until my budget needs a boost. Some surveys pay in USD, others in GBP.
Overall, this is the best survey app I've ever used, both in experience and value!
Denied account and service refused to help.
Signed up for a participant account, waited about a week to get through the waitlist. When I was accepted in I immediately completed the sign up process and verified my id and face but then I got flagged and was told to delete my account. I reached out to their customer service and received an email days later saying my ip address was flagged(still dont know why or what that even means to them) and that they could not help me. Now I can never make another account or join their platform. Absolute garbage way of handling their business.
I LOVE IT!!!!
No support whatsoever.
A while ago Prolific changed their setup. I was told to verify my account again, after being with them for nearly 3 years. I followed the instructions to verify again but the site it leads to keeps saying that the site does not work. I have been trying to sort it out with support for over a week already with no luck. It is as if support just ignores me. This is the worst service I have ever gotten from them. They have really gone downhill fast. Closing my account with them today and good riddence to rubbish.
Prolific is a great platform that pays…
Prolific is a great platform that pays well compared to other survey sites. However, users need to be very careful. I recently ran into a scam study by a researcher named "Amaze" that tried to steal my personal information and card number, which triggered an automatic hold on my account. Prolific has great potential, but they need to do a better job filtering out malicious researchers before they target participants.
Pays out quickly and easily
Pays out quickly and easily. Lots of opportunities. Legitimate way to make a little money with your free time.
Banned without any reason
I received the below message for my account. I had done great surveys, received messages from survey authors to prove that, and had no activity for months due to my eye issues, which I conveyed. The message below is a ' human review, ' which apparently claims things that are not possible since I did not really log in at all.
---
After thorough manual review, we regret to inform you that your account will remain restricted. We cannot provide further details about the review, and we must emphasise that this outcome is final and cannot be reversed. We've listed some of the main reasons accounts will be placed on hold below:
1. Using VPNs or other tools to misrepresent your location
2. Seek the assistance of other persons, tools, or automations such as bots, LLMs and scripts in order to complete studies, such as the onboarding study
3. Create multiple accounts or share an account with another person
4. Provide false information about your identity, location, or experience
5. Create multiple accounts, or falsely change account information, or inaccurately represent who you are, where you are located, or your experience
6. Manipulate or exploit the platform, tools, or instructions to gain an unfair advantage or inflate rewards
7. Regularly providing poor-quality or low-effort responses to studies
Overall not a good experience
At first it was going good although I never have received that much studies due to my demography. Lately, I had negative experiences with Prolific - unfair rejection which was automatic probably done by AI and when I disputed the rejection I was told that rejection was fair and that also probably was reviewed by AI not the researcher. Then timeout problems, some researchers post gigantic amount of work with very insufficient amount of time. And I guess Prolific doesn't seem to check or verify this kind of issues or any kind. But I must say they release money fairly quickly.
I enjoy my user experience
I enjoy my user experience. I have been using prolific for several years and enjoy the studies I participate in.
Getting paid for opinions!
Getting paid for giving my opinions...what could be better? It's a fun way to make a little extra cash.
By far the most professional website I…
By far the most professional website I have witnessed that manages studies and study participants.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








