Qtac Reviews 

180
•
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

I’m not very tech savvy but the Qtac support advisor was very patient,friendly and helpful with my query. He was able to solve the problem I had encountered despite my laptop being old and slow! I a... See more

Rated 5 out of 5 stars

Have been with QTAC for over 10 years, and anytime I have had to pick up the phone to sort anything the staff are always very helpful and attentive. Had help from Clara O'Callaghan today migrating to... See more

Rated 5 out of 5 stars

The small company which I assist with technology is moving (on my advice) from Brightpay and I telephoned Qtac Tech. Support to advise in installation process. There were come issues with some of the... See more

Rated 5 out of 5 stars

We have used QTac since it was born. Since then, this has developed into a software, I sincerely recommend it to all. The support and help that the team give is par excellence. The support team membe... See more

Company details

  1. Software company
  2. also in
  3. Payroll Service Provider

Written by the company

Qtac are the specialist payroll provider focused on delivering a helpful, human approach for clients.


Contact info

4.9

Excellent

TrustScore 5 out of 5

180 reviews

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4.9

All reviews

(180)

21 reviews in the last 12 months

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Rated 5 out of 5 stars

Very satisfied Customer!

I’m not very tech savvy but the Qtac support advisor was very patient,friendly and helpful with my query.
He was able to solve the problem I had encountered despite my laptop being old and slow!
I am very happy and grateful with the first class service I received.

21 April 2026
Unprompted review
Rated 5 out of 5 stars

Always ready to help....

Very good service from Qtac-they helped me install the software; very professional. I didn't have to spend a long time waiting to be connected to the help desk. Zack was very helpful.

9 April 2026
Unprompted review
Rated 5 out of 5 stars

TOP CLASS CUSTOMER SUPPORT.

The small company which I assist with technology is moving (on my advice) from Brightpay and I telephoned Qtac Tech. Support to advise in installation process. There were come issues with some of the MS software configured on the company PC. Clara stuck with the fixes needed until installation was completed. Clara was not only highly competent, she was friendly and conversational. EXCELLENT

18 March 2026
Unprompted review
Rated 5 out of 5 stars

We have used QTac since it was born

We have used QTac since it was born. Since then, this has developed into a software, I sincerely recommend it to all. The support and help that the team give is par excellence. The support team members are very understanding, patient and helpful. Recently, I dealt with Miss CLARC. The help she gave was extremely admirable.

2 April 2026
Unprompted review
Rated 5 out of 5 stars

Staff always extremely helpful

Have been with QTAC for over 10 years, and anytime I have had to pick up the phone to sort anything the staff are always very helpful and attentive. Had help from Clara O'Callaghan today migrating to the next year, who made the process extremely easy. Georgia Hill also extremely helpful in making sure that our current plan was the most suitable for our needs.Highly recommended.

1 April 2026
Unprompted review
Rated 5 out of 5 stars

I've used Qtac for years

I've used Qtac for years. They are pleasant to talk to on the phone and quick to reply to my messages.
When I ever had a problem it was sorted out efficiently and professionally.
I would recommend Qtac to anyone who uses a payroll software.

25 March 2026
Unprompted review
Rated 5 out of 5 stars

Human

On time, efficient & friendly. So good to have a human to talk to!

24 March 2026
Unprompted review
Rated 5 out of 5 stars

From sales to support, everything at Qtac runs smoothly, efficiently and to the highest standards

I recently renewed our licence, and Josh from the support team assisted with the installation. The whole process was flawless. I was actually running a bit behind with payroll work that day and couldn't make the original time slot we had arranged, but Josh was incredibly helpful and still managed to run the install on the same day.
What impressed me most was that the team already knew our setup from last year, so everything was done in no time - it almost felt like I blinked and the job was done.
Knowledgeable, seamless, unbelievably fast, and respectful of your time.
It's rare to come across support that works this smoothly and efficiently.
Highly recommended.

5 March 2026
Unprompted review

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