They have gone bust and about time. They are a fraudulent company that cancelled the FX transactions I concluded with them, even after I checked in advance with them that there would be no problem exe... See more
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See what reviewers are saying
Working with Lewis is a delight, he’s careful, patient, stays connected, doesn’t use too much jargon when I needed to keep things simple. I’ve grown to really trust and enjoy the connection & the proc... See more
Company replied
Several months ago my own bank caused a problem with Rational's system. But Rational solved the problem by having a senior manager take action and contact me to explain things. That was Good. Bu... See more
Company replied
I’ve been dealing with RFX now for 17 years and have always had great service from Milun and his colleagues. Unfortunately over the past 3 months their relationship with Lloyds has moved to J.P. Morga... See more
Company replied
Company details
Written by the company
RationalFX is a leading international payments provider, having processed over £10bn since 2005 to more than 200 countries in over 50 currencies for 180,000 clients. RationalFX is authorised by the FCA and prides itself on secure, bank-beating rates, either over the phone or online 24/7.
Contact info
Level 32, One Canada Square, Canary Wharf, E14 5AB, London, United Kingdom
- +44 (0) 20 7220 8181
- online.services@rationalfx.com
- www.rationalfx.com
4.0
Great
3K reviews
Hasn’t replied to negative reviews
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See how their reviews and ratings are sourced, scored, and moderated.
Reply from RationalFX
Hi Mr Macleod,
It's great to hear you are satisfied with the RationalFX service and will be using us again!
Thank you for your positive comments.
Kind regards
RationalFX
Excellent service
18 September 2023
Reply from RationalFX
Good afternoon,
It's great to hear you are satisfied with the RationalFX service and will be using us again!
Thank you for your positive comments.
Kind regards
RationalFX
payments to japan are a large problem
11 September 2023
Reply from RationalFX
Good afternoon,
Thank you for your review.
At RationalFX we aim to keep are rates as low and competitive as possible and are continuously looking to improve our services,
We hope to see you using us again soon.
Kind regards
RationalFX
Reply from RationalFX
Hi Ralph,
It's great to hear you are satisfied with the RationalFX service and will be using us again!
Thank you for your positive comments.
Kind regards
RationalFX
Funds not received one week / swift of other client
Funds not received one week after the transfer done by Rational FX to my account, when I asked the swift Rational FX sent me the swift of the transaction of one other client.
6 September 2023
Reply from RationalFX
Hi Shahriyar,
It's great to hear you are satisfied with the RationalFX service and will be using us again!
Thank you for your positive comments.
Kind regards
RationalFX
Fantastic service when needed.
Very helpful, polite& good service.
I found Milan very helpful . Transactions have been smooth & to our satisfaction.
6 September 2023
Reply from RationalFX
Good afternoon,
Thank you for taking the time out of your day to leave a 5* review,
We will ensure the positive feedback is passed onto Milun,
We hope to see you transact again soon with us,
Kind regards
RationalFX
Great Experience
Initially apprehensive about using a transfer service, Lewis quickly put our minds at ease. He was both professional and personable. Response times to our email questions were quick and informative. When calling the London office everyone we spoke to was helpful. The savings in using Rationalfx were substantial and we highly recommend Lewis and Rationalfx.
6 September 2023
Unprompted review
Reply from RationalFX
Hi Jen,
Thank you for taking the time out of your day to leave a 5* review,
We will ensure the positive feedback is passed onto Lewis,
We hope to see you transact again soon with us,
Kind regards
RationalFX
Very nice and easy to use
10 September 2023
Reply from RationalFX
Hi Tim,
It's great to hear you are satisfied with the RationalFX service and will be using us again!
Thank you for your positive comments.
Kind regards
RationalFX
Easy foreign currency transfer
Personal service with people I have become familiar with.Very helpful and professional
5 September 2023
Reply from RationalFX
Hi Neill,
It's great to hear you are satisfied with the RationalFX service and will be using us again!
Thank you for your positive comments.
Kind regards
RationalFX
Same day transfer
Transfer initiated and completed within the same day from NL to UK - was efficient and swiftly carried out. Very impressed. Thanks so much!
6 September 2023
Reply from RationalFX
Hi Frances,
It's great to hear you are satisfied with the RationalFX service and will be using us again!
Thank you for your positive comments.
Kind regards
RationalFX
Professional
Always been very professional and Sam Hartley has been dealing with me for a number of years and always has come through professional.
Other staff members also helpful.
4 September 2023
Reply from RationalFX
Hi Bhavin,
It's great to hear you are satisfied with the RationalFX service and will be using us again!
Thank you for your positive comments.
Kind regards
RationalFX
Reply from RationalFX
Hi Lynn,
Thank you for taking the time out of your day to leave a 5* review,
We will ensure the positive feedback is passed onto Milun,
We hope to see you transact again soon with us,
Kind regards
RationalFX
always great service been using them…
always great service been using them for seven years now pleasure to deal with.
4 September 2023
Reply from RationalFX
Hi Graham,
It's great to hear you are satisfied with the RationalFX service and will be using us again!
Thank you for your positive comments.
Kind regards
RationalFX
Fast reliable service
31 August 2023
Reply from RationalFX
Hi James,
It's great to hear you are satisfied with the RationalFX service and will be using us again!
Thank you for your positive comments.
Kind regards
RationalFX
Professional and clear communication
Professional and with clear communication made my transfer easy and quick
30 August 2023
Reply from RationalFX
Hi Graham,
It's great to hear you are satisfied with the RationalFX service and will be using us again!
Thank you for your positive comments.
Kind regards
RationalFX
Rational FX is really a great forex…
Rational FX is really a great forex company with excellent service!
30 August 2023
Reply from RationalFX
Hi Linda,
It's great to hear you are satisfied with the RationalFX service and will be using us again!
Thank you for your positive comments.
Kind regards
RationalFX
Reply from RationalFX
Hi Daryl,
It's great to hear you are satisfied with the RationalFX service and will be using us again!
Thank you for your positive comments.
Kind regards
RationalFX
Easy and quick
Easy and quick - Milun is as ever extremely polite and courteous the money transfer took a day to be received in my Spanish bank account
22 August 2023
Reply from RationalFX
Hi Garry,
Thank you for taking the time out of your day to leave a 5* review,
We will ensure the positive feedback is passed onto Milun,
We hope to see you transact again soon with us,
Kind regards
RationalFX
Spot on Service
If you want a fast and efficient service, low fees and great exchange rates then you should check out Rational FX. I have been using them for over ten years and I have always found their service to be spot on.
20 August 2023
Reply from RationalFX
Hi Christopher,
Thank you for your great feedback! We are pleased to hear you are happy with the service we offer and, as always, aim to ensure our transfer fees are as competitively low as possible.
We hope to see you again soon!
Kind regards,
RationalFX
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