They have gone bust and about time. They are a fraudulent company that cancelled the FX transactions I concluded with them, even after I checked in advance with them that there would be no problem exe... See more
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See what reviewers are saying
Working with Lewis is a delight, he’s careful, patient, stays connected, doesn’t use too much jargon when I needed to keep things simple. I’ve grown to really trust and enjoy the connection & the proc... See more
Company replied
Several months ago my own bank caused a problem with Rational's system. But Rational solved the problem by having a senior manager take action and contact me to explain things. That was Good. Bu... See more
Company replied
I’ve been dealing with RFX now for 17 years and have always had great service from Milun and his colleagues. Unfortunately over the past 3 months their relationship with Lloyds has moved to J.P. Morga... See more
Company replied
Company details
Written by the company
RationalFX is a leading international payments provider, having processed over £10bn since 2005 to more than 200 countries in over 50 currencies for 180,000 clients. RationalFX is authorised by the FCA and prides itself on secure, bank-beating rates, either over the phone or online 24/7.
Contact info
Level 32, One Canada Square, Canary Wharf, E14 5AB, London, United Kingdom
- +44 (0) 20 7220 8181
- online.services@rationalfx.com
- www.rationalfx.com
4.0
Great
3K reviews
Hasn’t replied to negative reviews
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Excellent services very quick response…
Excellent services very quick response and efficient
All staff are courteous and listen to my needs
I always contact Milun and always get call. back and he is very efficient and helpful I would recommend this company
3 July 2023
Reply from RationalFX
Hi Sudha,
Thank you for taking the time out of your day to leave a 5* review,
It's great to hear you are satisfied with the service we provide, we will be happy to pass on the positive feedback to Milun,
We hope to see you transact again soon with us,
Kind regards,
RationalFX
Friendly, reliable service
3 July 2023
Reply from RationalFX
Hi Iain,
Thank you for taking the time out of your day to leave a 5* review,
It's great to hear you are satisfied with the service RationalFX provide,
We hope to see you transact again soon with us,
Kind regards,
RationalFX
Quick and easy transfer.
3 July 2023
Reply from RationalFX
Hi Jean,
Thank you for taking the time out of your day to leave a 5* review,
It's great to hear you are satisfied with the service RationalFX provide,
We hope to see you transact again soon with us,
Kind regards,
RationalFX
Great service
2 July 2023
Reply from RationalFX
Hi Ross,
Thank you for taking the time out of your day to leave a 5* review,
It's great to hear you are satisfied with the service RationalFX provide,
We hope to see you transact again soon with us,
Kind regards,
RationalFX
No transfer of monies to French bank account
On two occasions from March 2023 to June 2023 monies have not been transferred from yourselves to my French bank account, causing me penalty charges for late payments by the French bank and French mortgage company.
25 June 2023
Reply from RationalFX
Hi Julia,
We are sorry to hear about the issues with your previous transactions,
Please note a member of our team will urgently look into this for you,
We hope to see you transact again soon with us,
Kind regards
RationalFX
Been using rational for 16 years on &…
Been using rational for 16 years on & off
Always efficient + good rates
29 June 2023
Reply from RationalFX
Hi Debra,
Thank you for taking the time out of your day to leave a 5* review,
It's great to hear you are satisfied with the service RationalFX provide,
We hope to see you transact again soon with us,
Kind regards,
RationalFX
Reply from RationalFX
Hi Philip,
Thank you for taking the time out of your day to leave a 5* review,
It's great to hear you are satisfied with the service we provide,
We hope to see you transact again soon with us,
Kind regards
RationalFX
Very good service both online and by…
Very good service both online and by phone. Was advised best to phone to get the best rate possible. Very prompt in answering phone call and quick to respond to questions.
20 June 2023
Reply from RationalFX
Hi Alastair,
Thank you for taking the time out of your day to leave a 5* review,
It's great to hear you are satisfied with the service we provide,
We hope to see you transact again soon with us,
Kind regards
RationalFX
Extremely efficicient.
27 June 2023
Reply from RationalFX
Hi James,
Thank you for taking the time out of your day to leave a 5* review,
It's great to hear you are satisfied with the service we provide,
We hope to see you transact again soon with us,
Kind regards
RationalFX
Consistently efficient and trustworthy.
26 June 2023
Reply from RationalFX
Hi David,
Thank you for taking the time out of your day to leave a 5* review,
It's great to hear you are satisfied with the service we provide,
We hope to see you transact again soon with us,
Kind regards
RationalFX
The service was immaculate
26 June 2023
Reply from RationalFX
Hi Dhiren,
Thank you for taking the time out of your day to leave a 5* review,
It's great to hear you are satisfied with the service we provide,
We hope to see you transact again soon with us,
Kind regards
RationalFX
Timeley responses and regular briefings…
Timeley responses and regular briefings on the currency markets
22 June 2023
Reply from RationalFX
Hi Andrea,
Thank you for taking the time out of your day to leave a 5* review,
It's great to hear you are satisfied with the service we provide,
We hope to see you transact again soon with us,
Kind regards
RationalFX
Competitive with rates and efficient with final transfers.
Rx are competitive with their currency exchange and efficient with their conversion and transfer activities. I have a good relationship with my UK dealer and we have an informative discussion prior to making that decision to move my salary.
21 June 2023
Reply from RationalFX
Hi John,
Thank you for taking the time out of your day to leave a 5* review,
It's great to hear you are satisfied with the service we provide,
We hope to see you transact again soon with us,
Kind regards
RationalFX
Excelllent service would recommend
22 June 2023
Reply from RationalFX
Hi Malcolm,
Thank you for taking the time out of your day to leave a 5* review,
It's great to hear you are satisfied with the service we provide,
We hope to see you transact again soon with us,
Kind regards
RationalFX
Milun is helping a lot nice person 😁
22 June 2023
Reply from RationalFX
Hi Alpesh,
Thank you for your kind words about your experience with Milun.
We hope to see you again soon!
Kind regards
RationalFX
Swift and caring.
21 June 2023
Reply from RationalFX
Hi Peter,
Thank you for taking the time out of your day to leave a positive review,
It's great to hear you are satisfied with the service we provide,
We hope to see you transact again soon with us,
Kind regards
RationalFX
Good service and helpful staff
15 June 2023
Reply from RationalFX
Hi Prafulla,
Thank you for your kind words around your experience.
We hope to see you again soon!
Kind regards
RationalFX
Milun is very responsive and efficient…
Milun is very responsive and efficient and the transfer process is simple. The best thing is that I trust them to deliver my money
14 June 2023
Reply from RationalFX
Hi Corinna,
Thank you for the kind words about Milun, we will pass on the feedback,
Thank you for taking the time out of your day to leave a 5* review,
It's great to hear you are satisfied with the service we provide,
We hope to see you transact again soon with us,
Kind regards
RationalFX
Substantial forward transfers
Knowing that I would have a substantial FX requirement in 6 months time, I spoke to various FX dealers. Of them RationalFx and specifically Lewis were clearly the leaders. Lewis was knowledgeable , helped to put in place several forward contracts and really stayed on top of things.
I have nothing but praise for him and his team. As I have ongoing FX requirements I will stay with Lewis as long as he has the best rates - which so far has always been the case.
14 June 2023
Unprompted review
Reply from RationalFX
Hi Suzanne,
Thank you for the kind words about Lewis, we will certainly pass on the message,
Thank you for taking the time out of your day to leave a 5* review,
It's great to hear you are satisfied with the service we provide,
We hope to see you transact again soon with us,
Kind regards
RationalFX
That all of your employees have helped…
That all of your employees have helped me a lot to deal with a very annoying HSBC. Finally we succeeded. They are very proffesional. I always use Rational FX
13 June 2023
Reply from RationalFX
Hi Valerir,
Thank you for taking the time out of your day to leave a 5* review,
It's great to hear you are satisfied with the service we provide,
We hope to see you transact again soon with us,
Kind regards
RationalFX
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