Shepley Heating and Plumbing Reviews 

452
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 75 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the prompt and exceptionally reliable service, noting that professional engineers always arrive precisely on time and complete urgent repairs or routine boiler services efficiently. Local people also deeply appreciate the neat and tidy work environment consistently left behind after all plumbing and heating jobs are thoroughly finished. Reviewers consistently describe the entire local team as exceptionally polite, friendly, and extremely knowledgeable during every single home visit. Consumers strongly highlight the excellent communication standards and helpful automated appointment reminders that make scheduling annual maintenance very easy and stress-free.

What people talk about most

Service

Customers had great appreciation for the service, frequently highlighting punctual engineers, efficient... See more

Staff

Customers consistently note positive experiences with staff, highlighting that engineers arrive promptly and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Shepley Heating & Plumbing are our go to default company. We’ve arranged appointments with them over several years and found them to be nothing short of professional in every aspect of business. We... See more

Rated 5 out of 5 stars

We discovered a leak the morning we were due to go to Australia. We called and a plumber was around very quickly. He diagnosed what he thought was the problem, a leaky waste pipe, and booked as in for... See more

Rated 5 out of 5 stars

A great experience with the boiler serviced by Robert as usual. The ultimate professional at a decent price. His colleague came the same day to fix some leaking toilets too….perfect!

Rated 5 out of 5 stars

Amazing service as always. I called at lunchtime and the job was finished the same day. They went above and beyond in the investigation to get rid of the pipe entirely rather than capping it under t... See more


Company details

  1. Heating service

Written by the company

Shepley Heating and Plumbing, based in Banbury, are a family run heating and plumbing company, who have been trading since 2005. We operate in Banbury and the surrounding villages. Our friendly team of fully qualified heating engineers specialise in Worcester Bosch boilers and can offer extended guarantees of upto 10 years. We are trained by Worcester Bosch, so our knowledge and expertise is always up to date. Our plumbers are NVQ Level 3 qualified in Plumbing and we are Unvented Cylinder qualified.


Contact info

4.9

Excellent

TrustScore 5 out of 5

452 reviews

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No recent history of asking for reviews

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4.9

All reviews

(452)

70 reviews in the last 12 months

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Rated 5 out of 5 stars

An emergency expertly dealt with.

We discovered a leak the morning we were due to go to Australia. We called and a plumber was around very quickly. He diagnosed what he thought was the problem, a leaky waste pipe, and booked as in for repair the day after our return. In the meantime we turned the water off. When he returned he found it was not the waste pipe but a leak in the water pipe supplying a toilet. This was very difficult to get at and required cutting a hole in the ceiling. He replaced the pipe, made good the ceiling and cleaned up thoroughly before leaving. A very difficult job expertly done with no mess.

24 September 2026
Unprompted review
Rated 5 out of 5 stars

Recommend

On time, always friendly, very efficient and reliable
Always use for servicing my boiler, would highly recommend

22 September 2026
Unprompted review
Rated 5 out of 5 stars

Annual boiler service

Another annual boiler service carried out by Shepley Heating & Plumbing. Brilliant as always! Lovely team of people. Would highly recommend Shepley Heating & Plumbing to anyone for boiler servicing and heating install.

3 August 2026
Unprompted review
Rated 5 out of 5 stars

Excellent

Excellent, friendly service. Easy to book an appointment. Engineer arrived on time and was efficient and knowledgeable.
I would readily recommend them.

20 July 2026
Unprompted review
Rated 5 out of 5 stars

Amazing service as always

Amazing service as always. I called at lunchtime and the job was finished the same day. They went above and beyond in the investigation to get rid of the pipe entirely rather than capping it under the floor as I originally requested, checking with me before going ahead. This has created extra space on the wall - not a lot but every little helps. They left everything neat and tidy at the end and were done within about an hour.

29 June 2026
Unprompted review
Rated 5 out of 5 stars

Just had our annual boiler service done

Just had our annual boiler service done
(by Robert Shepley) and a fire valve replacement recently (by Karl)
Absolutely Brilliant Service AS USUAL !!
Wouldn't use anyone else
Totally Recommend "Team Shepley" - you wont be disappointed

14 May 2026
Unprompted review

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