419 total
Great store …. Called on the phone a few times and there always happy to help. Had a couple of fanatec products off them always delivered straight away no long waits usually next day delivery if ordered early enough and had a great customer experience .
Date of experience: 30 July 2024
Bought a few things now and Communication is great, good price, great service. I will be upgrading my pedals soon and Sim Demon will be my first stop.
Date of experience: 01 August 2024
Fantastic service. I've ordered twice now from SIM Demon, a Fanatec DD and steering wheel. Both times they've reached me in Northern Ireland. Great communication and quick despatch.
Both products were brand new and unopened. If you're on the fence, I can't recommend this company enough for Fanatec products in the UK 👍
Date of experience: 26 July 2024
I ordered two Fanatec rims and hubs, which were delayed by about 8 days due to Fanatec issues. Paul, and Liam, at Sim Demon kept me up to date throughout the process. I know that Fanatec have supply issues, so I had no problem waiting, but they contacted me proactively to keep me updated with the delivery progress. Sim Demon also refunded me the delivery charges for each rim, and also threw in a Fanatec wall mount for free to apologise for the delay. Due to great customer service I will definitely order from them again and would recommend them to others.
Other companies wouldn't have gone
Date of experience: 09 July 2024
Ordered Fanatec Qr2 Friday night. Came Tuesday lunchtime. Updates throughout. Fantastic. Thank you.
Date of experience: 30 July 2024
Have ordered a few sim things from Sim Demon over the past few years. Always been great to deal with. Really handy being able to get fanatec products simply without importing them. Prices are good and fast delivery. Website is great and like to email notifications when stock comes back in.
Date of experience: 23 July 2024
Excellent Customer Support - Large range of stock with knowledgeable staff and most importantly (for me) next day delivery.
Date of experience: 02 August 2024
Amazing service 👏, I ordered my item on Wednesday night around 19:00 and by Friday 12:30 my item was received. I had constant information on when and where the product was and when it was going to get delivered.
Date of experience: 17 July 2024
Easy to order, good communication, item delivered within 48 hours. This was my first order with SIM Demon, but i will certainly use them again in the future.
Date of experience: 11 July 2024
I purchased a full sim rig set up. They were very helpful and knowledgeable. It's nice to see a company that has a human touch and not some big corporate. I will definitely be using them again for a few more additions.
Date of experience: 28 June 2024
Absolutely amazing! I ordered on Sunday and assumed it was still next day delivery. Messaged them Monday morning to say I'd had no response, and within a couple of minutes I had a reply. Long story short, my order came on time, they replied unbelievably quickly to several email's and I can't thank them enough. If only everything in life was as easy as ordering a tanatec wheel from sim demon lol
Date of experience: 10 June 2024
I would highly recommend this place, I experienced excellent customer service (Jacob). I was not quite sure what I was looking for but this company truly delivered in style.
Date of experience: 27 June 2024
I have only good things to say about Sim Demon. My item was out of stock but received an email to let me know it was back in stock and received it within a couple of days. Simple. Great company.
Date of experience: 17 June 2024
I had an issue with some pedals I had bought a couple of years ago. SimDemon did offer a repair service but also agreed to simply supply the parts I needed at a price that I thought was very reasonable. My sim is back in action! Thanks.
Date of experience: 10 June 2024
Fantastic shop and online services delivery was instant with next day DPD and no complaints ordered qr2 base side and qr2 wheel side and got the oem non fanatic wheel side there was no difference from original I think to was made in same factory as original either way I’m very happy
Date of experience: 12 July 2024
First time I've ordered from sim demon and cannot say I'm disappointed. First class service as the item I wanted wasn't in stock. Signed up for the email alerts and it dropped into my inbox 2 days later that the pedal was in stock.
The lc brake pedal arrived very quickly & well packaged with the invoice and everything you need enclosed. Pleasure to deal with and will most likely be using them again as waiting for Fanatec products direct from Germany is a long wait.
Date of experience: 08 May 2024
Having been let down very badly by another Sim company, Sim Demon came to rescue and delivered the item very quickly.
Also needed to use their online chat to amend the contact details we left. The person was extremely helpful and resolved the issue straight away.
Date of experience: 08 April 2024
SIM Demon have a great range of gear at competitive prices. Ordered the TM F-18 flight stick and it arrived well packaged in less than 24 hours! The stick is brilliant - a 1:1 metal replica of an F-18 Hornet stick. I have it paired with a VIRPIL CM3 base and it works perfectly.
Date of experience: 29 May 2024
Can’t fault at all.
Online order was despatched same day with next day delivery and all at a reasonable price.
Hopefully visit one day as living in North Devon they are surprisingly close but would have no issue ordering again with them and would now be the first place I look for Asetek or any other sim gear.
Date of experience: 28 March 2024
Genuine next day delivery on my order. Had a minor issue with a non-threaded nut on my wheelbase that was dealt with quickly and resulted in new nuts being sent out directly from Asetek.
Also helpful and insightful responses to questions via the webchat.
Date of experience: 03 April 2024
