very good
very good ride and car and easy procedure
SnappCar Reviews
1,144 • Excellent
Testingmony
Hello every one.I saw comments from people who already got their loans from pure heart loans and then I decided to apply under there recommendations and just few hours ago I confirmed in my own personal bank account a total amount of €60,000 which I requested for. this is real a great news i am advising every one who needs real loan to apply true their via mail (trustfundsloanloanfirm31@gmail .com or whatsapp(+17323146992) i am happy now that I have gotten the loan I requested
Reply from SnappCar
LET OP! DIT IS EEN SCAM
PLEASE NOTE! THIS IS A SCAM
Hi Lisa,
Wauw so nice you have gotten your loan. With €60,000 you sure can rent a lot of cars through SnappCar! Unfortunately I don't think you will make it through the verification process....
Now please stop trying to scam the members of this amazing community!
PLEASE NOTE! THIS IS A SCAM
Hi Lisa,
Wauw so nice you have gotten your loan. With €60,000 you sure can rent a lot of cars through SnappCar! Unfortunately I don't think you will make it through the verification process....
Now please stop trying to scam the members of this amazing community!
Convenient
Convenient
It was a great experience with Snappcar. The whole process was really convenient and easy.
Excellent rental service
really good service, fast and reliable renters amongst Snapp Car.
Might be too pricy at times but the card and in really good shape. Definitely recommendable.
All rights.
excellent car and excellent owner, highly recommended.
Excellent!!!
Excellent!!!
Great solution!
Great solution to quick car needs!
Top !!!!!!
Top !!!!!!!!!!!!!!!!
Everything perfect!
Everything perfect!
First = last booking. Never again.
Review edited after Snappcar's response.
First booking all things went wrong. They took a double amount of money: my husband made a reservation and tried to book but payments kept hanging and not going through. So we tried it from my account, but it was immediately rejected. In my naive mind I though the payment actually didn't go through (as would be the case with pretty much any other company), but Snappcar is holding it for 4 days now with a vague promise that it should be returned 'probably tomorrow'.
Since my husbands booking was expiring, I quickly registered and tried to book the same car. Explained the situation to the person who we were going to rent the car from, who was VERY weird. I'm heavily pregnant (about to pop pregnant) and not in the mindspace for driving. So told the person renting the car out, that I will happy go there (not far from where we live), check the car in, and hubby will come in 10 minutes to pick it up. Hubby fully registered on Snappcar as additional driver, so shouldn't be an issue after I check out the car.
For some reason the guy said it's a no go. Why I still don't know. I kept trying to call him throughout, but was constantly getting his voicemails. Checked his address - the postcode doesn't exist, so sent a message asking for correct details. No reply. 10 minutes later a reply to say I'm very late now and he's leaving. Obviously I was late - I didn't have a confirmation of address! And I won't be cycling in circles with my heavy pregnant belly...
Asked him to cancel the booking. You guessed it - no reply.
So I didn't get a car and paid for him having a normal day and being an a**.
HORRIBLE EXPERIENCE.
Now Snappcar in their response below are blaming me for causing them trouble with my payment? I mean, it was rejected, so why take it and then complain about 'host of issues'? This is pretty straight forward stuff if you ask me. Their customer service team could do with some training with actual customer service skills. They don't seem to read the messages properly and you have to literally explain every little detail. And still, they blame me. Oh well. Lesson learned again. Just hope I'll get (some?) of my money back for this fiasco of an experiment.
Seriously people, just don't bother.
Reply from SnappCar
Hi Elena,
We've just investigated your case. You've paid for two transactions using two different accounts creating a variety of problems.
1. You tried to pay the first transaction under a different name. This is not possible on our platform. Our system has automatically initiated a refund. By this time, you've probably already received the amount.
2. The second booking was paid succesfully under your name. However, as the correspondence between you and the owner shows, you notified the owner that someone else would be picking up the car. The owner responded correctly, stating that this might create problems with the insurance. It also shows that you were at least 50 minutes late. The owner therefore continued with his day. We've also checked his adress, which seems to be the exact location he has been renting out before.
Of course, this creates a problem regarding a refund. The owner has prepared his car and expected a succesfull rental of his car. Additionally, the booking was never cancelled. We therefore paid out the owner. If the owner has no problems with a refund, then we are more than happy to process this for you.
If you have any questions left, please let us know.
We've just investigated your case. You've paid for two transactions using two different accounts creating a variety of problems.
1. You tried to pay the first transaction under a different name. This is not possible on our platform. Our system has automatically initiated a refund. By this time, you've probably already received the amount.
2. The second booking was paid succesfully under your name. However, as the correspondence between you and the owner shows, you notified the owner that someone else would be picking up the car. The owner responded correctly, stating that this might create problems with the insurance. It also shows that you were at least 50 minutes late. The owner therefore continued with his day. We've also checked his adress, which seems to be the exact location he has been renting out before.
Of course, this creates a problem regarding a refund. The owner has prepared his car and expected a succesfull rental of his car. Additionally, the booking was never cancelled. We therefore paid out the owner. If the owner has no problems with a refund, then we are more than happy to process this for you.
If you have any questions left, please let us know.
Costumer service being evasive and not transparent.
I got charged 50 euros on top of a traffic fine (which I did opposition for and has not being decided yet). The company is failing to provide proof of what are they taking the extra money for.
They blocked my account, their reply are simply redirecting you to their website FAQ section in which it's clearly written that they can get 25 euros more of service. I will for sure refer to a consumer association.
It's their responsibility as a company to supply clear information. They should write that after 2 weeks from the fine (even if you opposed) they will take additional 50 euros from your account and they will block it. Never using this service again.
Reply from SnappCar
Hi Silvia,
Can you tell me which bookingnumber this concerns? I'll see what I can do for you. You can also send us an email via the contact form on our website if you'd like. Let us know!
Can you tell me which bookingnumber this concerns? I'll see what I can do for you. You can also send us an email via the contact form on our website if you'd like. Let us know!
Good experience.
Good experience.
Fast and easy
Very fast and easy way to get a car
VEry convenient
VEry convenient
Fantastic experience
It was my first time renting via this site and I must say snappcar is the best site to rent cars. Because the app is professionally organized and put together. The people that are renting are really friendly. I've experienced it so I know snappcar is trustworthy.
Super sistem and works perfectly
Super sistem and works perfectly
perfect service!
perfect service!
Reply from SnappCar
Thanks for rating us Oleksandr, great to hear that you enjoy our services!
Not a good experience while renting…
Not a good experience while renting through Snappcar. They advertise that they are cheaper than regular car hire. However I ended up paying 54% more than Avis current rates. This is because there are mileage limits and its not clearly mentioned while hiring a car (atleast for a first time user). So even with mileage limits you pay for fuel and the final price was 54% higher than an Avis hire. So careful while using the service
Reply from SnappCar
Hi Abhijnan, we're very sorry that you had a bad experience with us. The costs are explained in the link below. We also mention the mileage costs in the confirmation mail. Do you have a suggestion where else we should mention them?
It is possible renting companies are cheaper. We state that 'on average' it's cheaper to rent through Snappcar. We explicitly not promise that we're cheaper because owners are entitled to change their day price (within reasonable boundaries).
How much does renting through SnappCar cost? - https://support.snappcar.nl/hc/en-us/articles/360000577689-How-much-does-renting-through-SnappCar-cost-
It is possible renting companies are cheaper. We state that 'on average' it's cheaper to rent through Snappcar. We explicitly not promise that we're cheaper because owners are entitled to change their day price (within reasonable boundaries).
How much does renting through SnappCar cost? - https://support.snappcar.nl/hc/en-us/articles/360000577689-How-much-does-renting-through-SnappCar-cost-
Easy way to get a car at any time of…
Easy way to get a car at any time of the day, for a good price
Super fast and easy to rent a car
I have really liked the overall experience of renting car through SnappCar. It's super easy.