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Taps UK Reviews 19,117

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TrustScore 4.5 out of 5

4.6

Kitchen supply shop
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Review summary

Created with AI, based on recent reviews

Considering 285 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently express high satisfaction with the products, noting their quality and how well they meet expectations. The ordering process is often described as easy and efficient, with many appreciating the quick service from placement to delivery. Reviewers consistently praise the prompt and careful delivery service, highlighting that items arrive well-packaged and in excellent condition. Many also commend the excellent customer service, noting helpful interactions and a willingness to resolve issues efficiently. However, some customers also noted issues with after-sales support, particularly when incorrect parts were supplied, leading to disappointment. A few other people also felt that product descriptions or photos could be misleading, resulting in receiving items that did not match their expectations. There were also occasional concerns about the quality of certain products, such as items breaking down or having fitting problems.

What people talk about most

Product

Reviewers mention positive feedback about product, often highlighting good quality, competitive pricing, and... See more

Delivery service

Users describe positive interactions with delivery service, frequently highlighting quick and efficient... See more

Quality

Consumers find quality to be positive, with many reviewers describing products as lovely, well-made, and of... See more

Service

Customers had positive experiences with service, often describing it as great, quick, and efficient, with... See more

Order

People report positive experiences with order, highlighting the ease of the online ordering process and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Really good choice of products, competitively priced. We bought a Franke 1.5 bowl black sink and Leisure Aquanoomic Aquaform tap. Very happy with both items. Delivery seemed a little slow and I was co... See more

Rated 5 out of 5 stars

Excellent from start of order to delivery, especially at this busy Christmas time of year. Can't thank this company enough for their very swift response to my last minute order. Amazing! Will definite... See more

Rated 5 out of 5 stars

Best price I could find for the tap I wanted. Excellent customer service to deal with an issue that arose (manufacturer's responsibility, not tapsuk) and keep me up to date with progress. Highly recom... See more

Rated 5 out of 5 stars

I was looking for a ceramic worktop top mount sink to replace my aging butler sink. I found this one on TapsUK, seemed just what I needed at a great price. The deal clincher was that they offered... See more

Company details

  1. #91 of 136 best companies in Kitchen supply shop

Written by the company

Taps UK kitchen and bathroom items including Franke, Astracast, Smeg, Mira and Europa, we sell a range of products from composite Franke sinks, Franke Taps and Astracast Kitchen taps to Rangemaster stainless steel sinks and Ignace taps. We currently have massive reductions on franke, astracast and europa our offers include fantastic quality products at cheap affordable prices. Taps UK home of all you kitchen and bathroom needs

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

19k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 9% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 5 out of 5 stars

Perfect taps

The model of tap were perfect for our needs, indeed we couldn't find any others anywhere. Delivery was swift ana they were soon installed and working perfectly

19 December 2025
Rated 5 out of 5 stars

automatic opening waste kitchen bin

We needed a replacement automatic opening lid for our bin. Facebook led us to Taps UK, they had what we needed, placed the order on line, easy to process, the order was dealt with very quickly and arrived with us unscathed. would I use Taps UK again - yes I would.

29 December 2025
Rated 5 out of 5 stars

Brilliant customer service

I ended up returning the order that I bought as it was advised by my Plummer. But from start to finish the customer service where was fantastic. Very appreciative of them and how much they helped throughout.

15 December 2025
Rated 5 out of 5 stars

Mixer tap head.

Bought to replace one that was leaking . A little bit more expensive than previous ones I had purchased but very impressed with the quality. Delivery was prompt as well.

9 December 2025
Rated 5 out of 5 stars

Really good choice of products

Really good choice of products, competitively priced. We bought a Franke 1.5 bowl black sink and Leisure Aquanoomic Aquaform tap. Very happy with both items. Delivery seemed a little slow and I was concerned the items wouldn’t arrive in advance of the plumber coming so I contacted TapsUK and they sorted out the delivery for me. It arrived the day before the plumber came. Excellent service, thank you.

8 December 2025

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