I gave a negative response on another site and cannot retract it! I would just like to say, that my order was dispatched on time and without a problem. The only issue I have as mentioned on anothe... See more
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Company details
Written by the company
Wedding Gifts, Anniversary Gift Ideas, Good Birthday Presents, Unusual Mothers Day Gifts, New Baby Gifts, Christmas Gifts for Women Men, Him, Her. Fast Delivery
Contact info
41-45 High Street, CB10 1AR, Saffron Walden, United Kingdom
- customerservices@thegiftexperience.co.uk
- www.thegiftexperience.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 10% of negative reviews
Typically replies within 48 hours
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Great Gift Experience.
I was able to find exactly what I was looking for & ordering was easy. My package arrived a couple of days later & I was delighted. Very pleased with my purchase, especially as it came with a discount.
A special present
I was looking for a special birthday present for my son. There was plenty of choice and the varied prices made it easy to pick something appropriate, within budget. I wasn't sure how to send the voucher directly to the recipient, so it came to me, then I sent it on, attached to an email. My son was delighted with a helicopter ride for 2!
Well it cant be much easier than…
Well it cant be much easier than looking at something you want to buy, reading about it then clicking to buy. 🤷♀️
Wow what a lovely gift
Wow what a lovely gift. This definitely exceeded my expectations and was delivered 2 days after ordering. Thank you
So well presented
It arrived very promptly. Is so well presented and so much information. Im so pleased with it, and will most probably be ordering more. Its such a great present to give or receive.
Website was easy to manoeuvre easy to…
Website was easy to manoeuvre easy to order
Beautiful vase
Beautiful vase , exactly like the photo.
However when it’s arrived there are clips in the glass all around the top rim of the vase.
This was brought as an anniversary gift so I haven’t got time to return.
Money taken, no vouchers turned up.
Website promised vouchers in 30 minutes. And whilst the account set up was quick, the vouchers didn't turn up (paid £116 for a friends 60th birthday present).
Emailed the team, no response.
Avoid using these guys unless you like disappointing friends on their birthday.
Very easy to use website
Very easy to use website
Unusual experiences to choose from
Very reasonable prices
Excellent quality
Easy to order, fast delivery, excellent product, have used 4 times for various gifts for my grandchildren. Will used again
Item was good but couldn't use it
It arrived very quickly and packaged well Good quality but unfortunately I am unable to give it as a gift. I read that its 20 characters but it let me write "love always from Glen" but when it came it has "love always from GL" I forgot the spaces but normally it does not let you type beyond what you are allowed. Disappointing
First impression seems good although i…
First impression seems good although i havent recieved my glasses yet,i paid for 48hrs so time will tell.
Delivery very good well packed for…
Delivery very good well packed for safety reasons will definitely deal with them again good quality and well priced thank you very much
Sons birthday present
Booked gift voucher for guitar lessons for our son’s birthday. As first time customers we were promised 20% discount when subscribing, discount voucher wasn’t emailed. After a couple of emails all was sorted in a professional manner. I’m sure our son will enjoy his guitar experience.
Great present 💝
Bought this for a friend’s 50th birthday. Easy to order plenty of choices, different colours etc. very speedy delivery and great price.Good quality as well and looks great. Thanks
Ordered in error
I was horrified to discover that I had ordered £150 of goods when I was only expecting to pay £20 or so
But I must say l have had very positive feedback when I questioned my issue and I am keen to solve this issue and return the purchase for a full promised refund
Thank you in anticipation
Kate Cross Swansea
UK
Great service dispatched and delivered…
Great service dispatched and delivered within days.Very happy with my purchase.
Great customer service
I think the best review you can give a company is when something goes wrong as can happen it is how they resolve the issue.
Dylan on their customer service line was polite and really helpful and solved the issue in 1 phone call I was very impressed.
Gift is not personalised which was a…
Gift is not personalised which was a pity given that we asked for the recipients name to be added. And his birthday message was omitted too. So it all looks quite generic. And it took >24 hours to be delivered.
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