ThinLenses Reviews 187

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Thinlenses.co.uk did a fantastic job in reglazing my rimless gentle monsters. I had gone to many high street retailers who were unable to do the reglaze service. When I contacted Ash he guided me thro... See more

Rated 5 out of 5 stars

This company took an old guy's eyesight and pocket problems told him everything he needed to send them. Waved a wand and provided him with an affordable pair of fit first time specs that only a coupl... See more

Rated 5 out of 5 stars

I play racquet sports. Due to total hinge failure an arm fell off my very aged dedicated sport glasses. I live in Spain options were limited and expensive. Thinlenses offered a real solution by pu... See more

Rated 5 out of 5 stars

This lens specialist is second to none I have been wearing glasses for 25 years all from local opticians but with age the vision gets more complicated and to get high prescription lenses super thin i... See more

Company details

  1. Glasses store
  2. Optician

Written by the company

ThinLenses are the High Index Specialists, catering for complex prescriptions. We offer the complete choice of both Plastic and Glass High Index Lenses. We also offer latest range of Double Aspheric Lenses (Bi Aspheric Lenses) which are flatter than standard High Index (single aspheric) lenses.


Contact info

4.8

Excellent

TrustScore 5 out of 5

187 reviews

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Rated 5 out of 5 stars

If 6/5 was a mathematical possibility…

If 6/5 was a mathematical possibility this would be it

Ash is the customer service overlord of the universe

These lenses are supremely thin

So happy and glad with everything

Let’s gets these guys to the full 5/5 on average they more than deserve

24 November 2023
Unprompted review
Rated 5 out of 5 stars

The vision and fit are excellent.

The vision and fit are excellent.

The service was more seamless that other providers.
They did not let me down badly, as one provider did, they lost me a month of good sight, lying about manufacture dates. The communication, clear and efficient. I felt informed all the way through
The glasses have been received within two weeks just in time for my holiday.

I only wish that I had come to them first.

I will be buying my next pair from them - that's a definite!

If you have high perscription, please look no futher.

1 November 2023
Unprompted review
Rated 5 out of 5 stars

I came across thin lenses after a long…

I came across thin lenses after a long search online for my new glasses. I have a complex prescription so was looking was looking for as thin a lens as possible.

Anyway after some communication with Ash at thin lenses I was totally at ease with the process. A very informative and professional gentleman with great advice and knowledge. My glasses arrived and I can honestly say It’s remarkable how thin the lenses are which additional makes the glasses very light and very wearable.

So a big thanks to Ash for a great service and product which I’ve no doubt I will use again.

10 July 2023
Unprompted review
Rated 5 out of 5 stars

Excellent service and great glasses

I needed a new pair of glasses, and instead of going with what the high street opticians offered, I thought I would try an online service.
After reading the reviews, I decided to go with Thin Lenses, and it was the right choice.
The customer service was excellent, and the glasses great, just what I wanted. As well as being comfortable to wear, they look great too.
I am delighted.

3 May 2023
Unprompted review
Rated 5 out of 5 stars

Fantastic customer service

Fantastic customer service, and really happy with my re-glazed glasses. I have a very high prescription and really pleased with how the glasses look. Far better quality than a pair I bought from a High Street optician.Will definitely use them again.
Many thanks Ash and Team

5 May 2023
Unprompted review
Rated 5 out of 5 stars

Brilliant service & top product

I have used ThinLenses.co.uk for a few years now, Ash who runs it is brilliant. He is very attentive, straight forward and the service has been brilliant. Just made me varifocal sun glasses and reading glasses, both are really good. I fully endorse them and hope that anyone buying from them has the same ppsitive experience as I have had. Good luck Ash & Thin Lenses, thanks very muc.

5 May 2023
Unprompted review
Rated 5 out of 5 stars

Highly recommend

Great customer service and the glasses came out looking thin and perfect even though I have a high prescription. I highly recommend and will continue getting my glasses done here

14 April 2023
Unprompted review
Rated 5 out of 5 stars

Second purchase

This is the second time I have used ThinLenses to buy my spectacles from. I had my eyes tested at an optometrist, and received a prescription, which I then used to specify what glasses I needed. I bought the very thinnest type, and am very pleased. They just weigh 25g including frame, and despite me having a high prescription (6.25) in one eye the glasses are barely larger than the thin metal frame. Very pleased indeed.

15 February 2023
Unprompted review
Rated 5 out of 5 stars

EXCELLANT PRICE & SERVICE

So easy to order online, and my glasses were returned within a week, and so much cheaper than going to a high street optometrist. I will definitely use ThinLenses again

15 February 2023
Unprompted review
Rated 5 out of 5 stars

This lens specialist is second to none…

This lens specialist is second to none I have been wearing glasses for 25 years all from local opticians but with age the vision gets more complicated and to get high prescription lenses super thin is very difficult. Step up THINLENSES UK. I contacted ash and with his superior patience and response to calls /emails he made me extremely comfortable with my purchase
for my second time once for transition lenses and once for 1.9 index glass lenses. As this is for your vision /health that could be very risky at times online. He got my best highest quality glasses ever. HIGHLY RECOMMENDED

24 June 2022
Unprompted review
Rated 5 out of 5 stars

Want the Best? Get the Best.

Have been dealing with Thinlenses for a few years with great success. I have a strong prescription and this time round I wanted rimless. Was it possible? Would they look like bottle tops. Answer. Ash as always gave me good direction and pointed me in a direction. The Result. Fantastic. These double aspheric lenses look like normal glass. What a success. Don't deal with others. Deal with the best for lenses. Don't listen to me. You try for yourself. This is not fake reviewing. It's old fashioned truth.👌👍

27 October 2022
Unprompted review
Rated 5 out of 5 stars

An outsatnding experience right from the start

I thought I would try Thinlenses after reading the reviews and having used a well-known high street brand up until now. I am so glad to have made the move as the company have been outstanding in all regards right from the start of the process all the way to receiving the best pair of varifocals I have ever had at a significantly cheaper cost. I thoroughly recommend Thinlenses and will be using them in the future!

24 September 2022
Unprompted review
Rated 5 out of 5 stars

ThinLenses service was terrific

ThinLenses service was terrific. The email correspondence when I had questions was incredibly responsive and helpful. And the company made my lenses in 2 days! Very glad to have an easy source for high-index lenses that I am not able to get in the USA.

24 August 2022
Unprompted review
Rated 5 out of 5 stars

Great Customer Service

This is a really amazing service particularly if you have a tricky prescription where the regular high street opticians just can't seem to get it right. I found Thin Lenses to be incredibly helpful, quick and well priced and I'm really pleased with the results. I will definitely use them in future and I strongly recommend you to do the same.

3 July 2022
Unprompted review
Rated 5 out of 5 stars

Outstanding service, exceptional customer care

I have a high prescription and in 30 years no high street optician has ever given me glasses I felt comfortable wearing, then I found the utopia, step forward ThinLenses.

I contacted ThinLenses feeling a little apprehensive because of my high prescription but that completely disappeared during my first phone conversation, their help, experience and advice throughout the entire process was outstanding, I was completely at ease.

I will never buy glasses from anyone else, I can’t recommend ThinLenses highly enough

1 May 2022
Unprompted review
Rated 5 out of 5 stars

great service

Friendly and professional service at every step of the process. I am very pleased indeed with the lenses fitted to my favourite frame.

30 April 2022
Unprompted review
Rated 5 out of 5 stars

I tried a cheaper high street brand. ThinLenses fixed their mistakes.

I've used ThinLenses consistently since my prescription became too complex for the online service I had used for years. I have a strong prescription, and now need varifocals. I have had five or six pairs of glasses and sunglasses lensed at ThinLenses now, and Ash and his team have gone above and beyond expectations every time, helping find solutions to get the prescription I need in a variety of vintage frames.

Recently, I tried using a cheaper service offered by a major high street retailer for a pair of sunglasses that weren't for everyday use. The lenses they returned to me were incorrect and unwearable, and despite swearing they'd made them to my prescription, they were unusable. I sent them to Ash, who confirmed that the mainstream brand had made errors and cut corners. He was able, as usual, to send me a perfect set of lenses made to the same prescription.

Lesson learned, you get what you pay for. Particularly if you have complex requirements, ThinLenses are incredible. Quick turnaround, personal service, perfect product, every time.

22 April 2022
Unprompted review
Rated 5 out of 5 stars

Excellent

Excellent, first-rate service. From my initial inquiry all the way through to delivery I received prompt information and advice from Ash.
Ordering glasses online for the first time and with a non-straightforward prescription, I wasn't totally sure what to expect. I can safely say that I will be using their services again in the future.

12 April 2022
Unprompted review

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