With an increasingly sore arthritic hip, I have been dependent on ibuprofen 3-4 times a week which has been really upsetting my stomach. A week after using Arthrogel and I am no longer taking ibuprofe... See more
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Company details
About Tower Health
Written by the company
Since 1999, Tower Health has helped over 200,000 customers feel more comfortable, more confident, and more in control of their health - with simple, effective alternatives that actually work.
Why people stick with Tower Health:
✓ Same day dispatch when you order before 2pm
✓ Trusted by NHS professionals for over 10 years
✓ 100-day money back guarantee on selected products
✓ Speak to a real UK-based advisor any time
100 day no quibble money-back guarantee
We want you to have the confidence to try new products, and so our trustworthy, easy-to-use, money-back guarantee gives you 100 days to fully experience the benefits.
Contact info
Unit 24 High Hazles Road, Manvers Business Park, NG12 3GZ, Nottingham, United Kingdom
- 0800 774 70 90
- cs@tower-health.co.uk
- www.tower-health.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 month
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I hadn't heard of Tower health until my…
I hadn't heard of Tower health until my aunt told me I brought the arthrogel and yesterday I ordered more it's helping thank you .
good easy to find my items i orderd…
good easy to find my items i orderd before
Website is clear and it was easy to…
Website is clear and it was easy to find what I wanted and easy to order it. Looking forward to trying it out now
I have ordered this for an elderly…
I have ordered this for an elderly neighbour as she can't use Internet, it's her 3rd order she swears this cream, ordering process is so easy and products are of good quality
I recieved my cream yesterday I've used…
I recieved my cream yesterday I've used it 4 times I've noticed a slight difference but hopefully between the cream and pain killers at least take the edge of this pain in my left leg caused by blood clots 5 years ago my life destroyed has the pain is horrendous will send another review in a few weeks on how I'm coping with the cream well worth the money
I suffer with Osteoarthritis
I suffer with Osteoarthritis, I've tried so many lotions n potions, but nothing helped at all. I tried Arthrogel and it's amazing. Im able to carry on working, without the constant pain. I massage the refreshing gel (which is non greasy) into my knees in the morning and off i go. Been using this since early 2025
Arthro Gel
I have just purchased a 2nd tube of arthro gel.
I have been using it for around 6 weeks now and found it helps with knee, shoulder and neck pain that I suffer with.
I would recommend it
Pestered by sales people
Received my order of ArthroGel this morning and by early afternoon received phone call from company asking questions like what made me bye it - really, I haven't even had chance to open the tube!!! Even if product makes a difference, will think twice about buying, if I'm going to be pestered by sales people - and withheld their number!

Reply from Tower Health
Easy to buy from
Easy to buy from. The arthogel is very good . I highly recommend it.
I like the gel it seems to have helped…
I like the gel it seems to have helped me with hip pain , the patches seemed to make no difference and I struggle to keep them stuck to my skin . I have order more gel and will see how things go over next few months .
Good products and good delivery service…
Good products and good delivery service my wife uses ArthroGel and says it really works for her aches 👍🏻👍🏻
Arthrogel definetely works,when I have…
Arthrogel definetely works,when I have pain it really soothes and eases the pain.
Great company great service great…
Great company great service great products I’ve bought the cream which is marvellous and the patches which really work well great customer service will continue using them. Highly recommend I’ve had arthritis in my knee the last four years done everything nothing has worked only this. Highly recommend
Great speedy service and a fantastic product!
My order for Arthrogel arrived very quickly and well packaged. The product is amazingly effective at reducing my joint and muscle pain - so much so that I have been able to reduce my painkillers and even managed a few days without taking any! When I noticed that my welcome gift had not been included with my delivery, I emailed them and they sent a replacement out immediately- great customer service!
Warranty
I have had cause to claim for a replacement breadmaker on extended warranty from Tower. Both Juliya and Joseph who dealt with this matter did so quickly and efficiently and I'm now looking forward to receiving my new appliance.
Excellent customer service.
So Far so good.
I am now on to my second tube of the three that I purchased initially. So far my experience has been excellent. It actually seems to work. I have to admit I was surprised. I had been using Voltarol max strength on my hip for quite a while and also taking Ibuprofen. I developed a DVY in my leg due to another medication side effect and once on anti coagulants, I was told to stop the voltarol and ibuprofen. So I needed an alternative. I read about Arthrogel and was doubtful but decided to give it a try. So glad I did and so far so good.
It is also cheaper than Voltarol !
Fab service great product highly…
Fab service great product highly recommend I have ordered several times and had excellent service
I've bought from tower health before
I've bought from tower health before and been pleased with the things I've bought
Quick and efficient delivery
Items I order come very quickly and are of good quality
Great product
Great product, which works well for my lower back pain and also for my knees.
Using this gel has meant that I have been able to drastically cut down the amount of co-codamol and Ibuprofen I had previously been taking for the pain.
It's also easily absorbed and it has a pleasant peppermint smell.
The only downsides are the cost and the annoying and pushy follow up phone call I received before my order had even been delivered trying to persuade me to buy other products.
I have now blocked the number.
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