Great selection of products, helpful customer service, and prices are pretty decent. I've ordered from different vendors in the past where fresh produce arrived wilted or just unusable, but... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Great customer service. Package was well packed, however not handled with care by the delivery company resulting in cracked bottles. Contacted customer service and replacement send out the next mor... See more
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I purchased the wrong product and thought I’d left it too late to cancel. They couldn’t have been more helpful and responsive. No quibbles, no questions, no persuading me to buy something else instead... See more
Company replied
If I could score them higher I would. Goods arrived on time ( actually quicker than expected) they were exactly what I ordered, very well wrapped and used an excellent courier. In perfect condition. W... See more
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Company details
Written by the company
Tradewinds Oriental Shop is a family run business specialising in providing the finest food and drinks, furniture, and kitchenware from Asia. Established in 1984, we first commenced trading at our local market in Scunthorpe selling a small selection of basic Chinese cooking ingredients and a variety of Oriental Arts and Crafts. After 2 years there was sufficient demand to open a small shop on Mary Street, Scunthorpe. Demand soon dictated a move to larger premises and in 1991 we moved to our current premises on Cole Street, Scunthorpe. Tradewinds Oriental Shop has continued to grow and in 2008 we launched our online website offering consumers within the UK and Europe the opportunity to purchase our products at the click of a button. Demand for Asian food and drink has continued to grow in popularity over the years which have led to the expansion of our current shop and warehouse premises in recent years. We now stock over 5000 products from across Asia. Our inventory will continue to grow with new lines becoming available both online and in our shop on a weekly basis. We remain passionate and great effort goes into sourcing and finding the best authentic ingredients and providing these to all our customers within the UK and around the World.
Contact info
25-29 Cole Street, DN15 6QY, Scunthorpe, United Kingdom
- www.tradewindsorientalshop.co.uk
4.7
Excellent
1k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 66% of negative reviews
Typically replies within 1 month
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Excellent costumer service and next day…
Excellent costumer service and next day delivery
9 October 2026
Unprompted review
I have just received my second purchase…
I have just received my second purchase of noodles from this company, and it won’t be the last !!
5 October 2026
Unprompted review
Great product and efficient quick delivery
Great product and efficient quick delivery . Have been trying to purchase this product from other previous suppliers but no stock so good on Tradewinds to hold it.
24 September 2026
Review from a happy customer, would recommend seller
Items were delivered on time, in excellent condition and are as described. Price is very reasonable and the quality of the goods is excellent. Would highly rate and recommend seller. Thank you
24 September 2026
Products in stock
Products in stock, good communication, super fast delivery, items all there, thank you ,will use again.
24 September 2026
Amazing so far so good frozen produce…
Amazing so far so good frozen produce still in perfect condition everything packaged perfectly and products seem great quality
29 September 2026
Unprompted review
fragmented noodels
Large order of noodels, they arrived smashed and destroyed despite I wrote a message asking for the shop to mark as fragile and protected. No protection, no care, and the delivery is very expensive for being treated as a sack of potatos. I do not recommend them at all, everytime is the same, they do not know anything about customer service. All these reviews must be fake. I bought from them during Covid and it was exactly the same disaster. The reviews must be fake honestly, do not trsut them unless you are buying rice. Anything which can broke, IT WILL BREAK.
19 September 2026
Unprompted review
A customer of Tradewinds…
I have been a customer of Tradewinds for many years. I love the kikkoman Soy Sauce and buy it in the 1.5 litre container each time.
Tradewinds have a comprehensive range of oriental foods at reasonable prices.
I highly recommend this food outlet.
15 September 2026
Unprompted review
Reply from Tradewinds Oriental Shop
Thank you for your 5* review and loyal custom, we really appreciate it. We are delighted that you have enjoyed many positive shopping experiences with us and that you would be happy to recommend us to others.
Really fast dispatch and came perfectly…
Really fast dispatch and came perfectly packaged, all the jars were securely packed so arrived in perfect condition. Will be ordering again soon, thank you
11 September 2026
Unprompted review
Reply from Tradewinds Oriental Shop
Thank you for your 5* review. We are delighted you have enjoyed shopping with us and that you were pleased with the care taken when processing and packing fragile items.
Excellent
Excellent range, excellent prices, rapid delivery. Consistently excellent across my several orders.
9 September 2026
Unprompted review
Reply from Tradewinds Oriental Shop
Thank you for your 5* review and loyal custom, we really appreciate it. We are delighted you have enjoyed shopping with us.
Reply from Tradewinds Oriental Shop
Thank you for your 5* review. We are delighted you have enjoyed your shopping experience with us.
Reply from Tradewinds Oriental Shop
Thank you for your 5* review. We are very pleased to hear you have enjoyed your shopping experience with Tradewinds.
★★★★★
★★★★★
Absolutely amazing service from Tradewinds Oriental Shop! The team are so kind, helpful and clearly very hardworking. I placed my order online yesterday and couldn’t believe it arrived the very next day — incredibly fast delivery! 📦✨
Everything was beautifully and carefully packed, and all the products arrived in perfect condition. The prices are amazing too, with such a huge choice of healthy, interesting and hard-to-find products. There is honestly so much to choose from that I already want to place another order! Fantastic value, excellent service and a wonderful selection. I’m extremely happy with my experience and would highly recommend Tradewinds Oriental Shop. I will definitely be ordering again! ❤️👏
29 August 2026
Unprompted review
Reply from Tradewinds Oriental Shop
Thank you for your 5* review and very kind words. We are delighted you have thoroughly enjoyed your shopping experience with us, and that you are impressed with the team, product range, pricing and delivery of your order. We look forward to serving you again.
Fast delivery and item was delivered…
Fast delivery and item was delivered intact. Definitely be buying more from the company.
25 August 2026
Unprompted review
Reply from Tradewinds Oriental Shop
Thank you for your 5* review. We are delighted you have enjoyed shopping with us and that you were happy with the care taken when processing and packing your order.
Great company
Great company, spot-on service, good prices. Wish there were more like this in the UK.
25 August 2026
Unprompted review
Reply from Tradewinds Oriental Shop
Thank you for your 5* review and very kind words. We are delighted you have enjoyed such a great shopping experience with us. We hope to serve you again.
They deliver to Bristol for someone…
They deliver to Bristol for someone with similar name while our address is in Bath. Their mailbox is not monitored and response was slow.
Ridiculous company. Stay out and stay out their courier DPD
25 August 2026
Unprompted review
Reply from Tradewinds Oriental Shop
Thank you for your review. We’re sorry to hear that you were unhappy with your experience.
We have checked the DPD tracking information for your order and can confirm that the parcel was delivered to the delivery address provided in Bath. The tracking does not show the parcel as having been delivered to Bristol.
We appreciate that there may have been some confusion regarding the delivery, and we’re sorry if our response was slower than expected. However, we wanted to clarify the delivery details for anyone reading this review.
If there is still an issue with the parcel received at the Bath address, please contact us and we will be happy to investigate further.
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