We phoned up and we're told too come down straight away. We were given the costing so their were no hidden surprises. Given good directions. Lovely lady dealt with us on the phone. Vet was lovely put... See more
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See what reviewers are saying
Amazing service. My dog ate a corn on the cob and all the staff were fantastic. We were dealt with quickly, compassionately and professionally. I'm so grateful for the speedy and efficient service you... See more
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Immediate professional response to concern re dog . Appointment straight away with follow up text and directions to vets. Dog taken straight through for treatment . Staff were very kind and reassuri... See more
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Excellent!!! From our very first call to them with regard to our chihuahua - we received really calm, reassuring advice at a very stressful time. The Receptionist was so friendly, kind and professi... See more
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Company details
- #2 of 2 best companies in Emergency veterinarian service
- #15 of 17 best companies in Veterinarian
About Vets Now - Manningtree
Written by the company
Find An Emergency Vet
Pet Care Advice
Customer Hub
About Vets Now
Pet emergencies can happen at any time – including when your regular vet is closed.
That’s why our nationwide network of out-of-hours pet emergency clinics are open through the night, at weekends and on bank holidays, so we’re ready and waiting to provide expert pet emergency care when your regular vet is having some time off.
Our pet emergency clinics are the pet equivalent of A&E and our purpose is to give you and your pet the care and support you deserve, at the time you need it most, whether it’s four in the morning or in the middle of Sunday lunch.
Vets Now provides this trusted service to more than 1000 veterinary practices across the UK — from over 60 dedicated out-of-hours clinics and two 24/7 pet emergency hospitals. In total, we treat around 200,000 small animals every year — our highly-skilled team works hard throughout the night, weekends and Bank Holidays. So whether you’re in Aberdeen, Belfast or Portsmouth we’re there for you and your pet when you need us most.
We’ve also pioneered other ways to help pets, pet owners and the veterinary profession, such as our comprehensive referrals service and providing our staff with industry-leading training and development opportunities. We also support the pet blood transfusion charity, Pet Blood Bank UK. Meanwhile, our two hospitals — in Glasgow and Manchester — are home to some of the UK’s leading specialists in the field of emergency and critical care and provide care 24 hours a day, seven days a week.
Contact info
Factory Lane, CO11 1QL, Cattawade, England, United Kingdom
- 01206 621549
4.4
Excellent
177 reviews
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Reply from Vets Now - Manningtree
Hi Sam, we appreciate your kind words about our staff. We're glad you had a positive experience, wishing you and your pet all the best.
OWe phoned up and we're told too come…
We phoned up and we're told too come down straight away. We were given the costing so their were no hidden surprises. Given good directions. Lovely lady dealt with us on the phone. Vet was lovely put us at ease and did a thorough examination of our Dog. Explained everything too us gave medication and some to take home. Lady was really good sorting out payment and insurance procedure. Would 100% recommend people to use Vets Now if they are in trouble. Thank you all.
15 May 2026
Reply from Vets Now - Manningtree
Thank you for the lovely feedback, Adrian. We’re so pleased we could help you and your dog.
Amazing service
Amazing service. My dog ate a corn on the cob and all the staff were fantastic. We were dealt with quickly, compassionately and professionally. I'm so grateful for the speedy and efficient service you provided. All the staff were amazing.
11 May 2026
Reply from Vets Now - Manningtree
Anna, we're so glad to hear that our team at Vets Now Manningtree provided quick, compassionate, and professional care with your dog's recent emergency. We truly appreciate your kind words and are grateful for your feedback.
All very good until the vet told me…
All very good until the vet told me that half of my dogs brain was not working, I was referred to Stansted Veterinary Clinic, where the vet did a series of tests and said brain was fine , so maybe in future Vets Now should not give that sort of information and leave it to the experts
27 April 2026
Reply from Vets Now - Manningtree
Hi Alison, we appreciate you letting us know. We’d like to look into this for you - please DM or email complaints@vets-now.com and include your pet's name, surname and address.
Excellent service
Excellent service! The team is really caring and that’s really appreciated.
25 April 2026
Unprompted review
Reply from Vets Now - Manningtree
Hi there, thanks so much for your positive feedback. We really appreciate it. It’s a pleasure to have helped you and your pet. Have a great day.
Had great service sorted my dog really…
Had great service sorted my dog really quickly had emergency appointment early hours xx
22 April 2026
Unprompted review
Reply from Vets Now - Manningtree
Hi Hayley, thanks so much for your positive feedback. We really appreciate it. It’s a pleasure to have helped you and your pet. Have a great day.
Thank you so much for all the care u…
Thank you so much for all the care u gave to som he is now back to his normal self chasing with his sister and brother he has nearly healed completely he has a little scar but he is still gorgeous and sweet and loving thank you all for what you done for him and looking after him so well x
8 April 2026
Reply from Vets Now - Manningtree
Hi there, thanks so much for your positive feedback. We really appreciate it. It’s a pleasure to have helped you and your pet. Have a great day.
Helpful
Helpful, friendly staff. We were seen quickly by a nurse and then the vet. Both of these were competent and the vet was clear about the best way to deal with the issue at hand.
5 April 2026
Reply from Vets Now - Manningtree
Hi Liz, thanks so much for your positive feedback. We’re glad you were happy with the service provided by our team. Have a lovely day!
Reply from Vets Now - Manningtree
Hi Dave, we're happy to hear that you found our staff informative at Vets Now Manningtree and the service was also quick. Thank you for your positive feedback; we appreciate it.
The staff are very kind amd caring
The staff are very kind and caring. They all love their jobs and love taking care of our little ones. I felt a lot of empathy from the staff. They were also great with communication when my pup was in critical overnight.
21 March 2026
Unprompted review
Reply from Vets Now - Manningtree
HI Carmen, we appreciate your kind words. We're so glad to hear that you felt the team at Vets Now Manningtree showed empathy and provided great communication while caring for your pet overnight.
Very helpful and caring staff
9 February 2026
Reply from Vets Now - Manningtree
Good morning Ray, we appreciate your kind words and are so glad our staff at Vets Now Manningtree were helpful and caring! Thanks for the feedback.
Very quick and efficient
The vet was very quick to diagnose & assisted my cat who was having difficulty breathing, everyone friendly & helpful.
10 March 2026
Reply from Vets Now - Manningtree
Hi Julie, thank you so much for sharing your experience.Your kind words encourage our team - thanks for shining a light on their work.
Very kind and gentle service
Very kind and gentle service. Was greatly reassured. Thank you.
3 March 2026
Reply from Vets Now - Manningtree
We appreciate your kind words and are so glad that you felt reassured. Thank you for your feedback
Excellent service from the emergency…
Excellent service from the emergency vet, Friendly staff and very understanding. Would recommend to anyone. Well done.
3 March 2026
Reply from Vets Now - Manningtree
Good afternoon Mr Anthony, we're happy to hear that our staff were friendly and understanding and that you had an excellent experience at our Vets Now Manningtree practice. Thank you for your review and have a good day
Staff were really friendly and…
Staff were really friendly and reassuring. Made it very easy yo pay via the insurance company. Grest advice and my dog is now feeling much better
21 February 2026
Reply from Vets Now - Manningtree
Hi Melissa, thank you for your positive feedback. It was a pleasure to help you and your dog, and we're glad they are feeling much better! Have a great day.
Very friendly staff
Very friendly staff. Very professional.
Listened to the problems our pet had and took their time to sort out and give treatment. Happy customer and happy dog.
8 February 2026
Unprompted review
Reply from Vets Now - Manningtree
Hi Andy, thanks so much for your positive feedback. We really appreciate it. It’s a pleasure to have helped you and your pet. Have a great day.
Reply from Vets Now - Manningtree
We're so happy you were pleased with the service you received. Thank you for your positive feedback
No wait
No wait, knowledgeable vet who was kind to my dog. It’s just so very expensive!
20 January 2026
Reply from Vets Now - Manningtree
Hi Kim, thanks for your feedback regarding the good care provided by Vets Now Manningtree and also the cost of your pet’s care at Vets Now. We appreciate that taking an unplanned trip to an emergency care provider can be frustrating. It’s much more expensive to run an emergency clinic than a regular daytime veterinary practice and our prices do reflect this. For a thorough breakdown and explanation of our pricing policy, feel free to visit: https://www.vets-now.com/2018/01/emergency-vet-costs-prices-fees/
Very completely missed the problem
Very completely missed the problem, as did my usual vet when I visited them the following day. Unbelievable
18 January 2026
Reply from Vets Now - Manningtree
Hi Gillian, we’re sorry you’re not happy with the service you received at Vets Now. What you have described sounds very unusual and we would really like to look into this further. If you’d like to discuss any aspect of your visit further, please don’t hesitate to contact enquiriesteam@vets-now.com, indicating which clinic you attended, your pet’s name and the first line of your home address.
Shadow
Immediate response to my phone call and when we arrived my dog was examined immediately and diagnosed. He is now recovering at home. I could not be more grateful.
9 January 2026
Reply from Vets Now - Manningtree
We are so glad your dog received immediate care and is now recovering comfortably at home. Thank you for sharing your experience; we appreciate your feedback.
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