While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 221 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the user-friendliness of the platform and the excellent quality of the final video product. Many people found the website intuitive and easy to navigate, making the process of creating personalized videos simple and enjoyable. The service is frequently highlighted for its efficiency and the ability to produce memorable tributes for various occasions. Reviewers also commend the outstanding customer service, noting the prompt, helpful, and patient support received through chat. While most users had a seamless experience, some people encountered minor issues with audio options or found the free templates and music somewhat limited. A few customers also reported difficulties with the login interface and slower responses from customer service in specific instances.

What people talk about most

User experience

Reviewers mention positive feedback about user experience, highlighting the platform's ease of use and... See more

Product

Consumers find the product to be positive, often describing it as an amazing and perfect gift. Many reviewers... See more

Website

Clients share positive opinions on the website, consistently praising its ease of use and intuitive... See more

Service

Reviewers highlight positive aspects of service. Customers consistently praise the seamless and easy-to-use... See more

Customer service

People report positive experiences with customer service. Customers consistently praise the helpfulness and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I loved how seamless this service was to use, and the final product was perfect!! A local teacher was receiving a major award and not many could attend the event where she was receiving her honor. I w... See more

Company replied

Rated 5 out of 5 stars

Used VidDay’s White Glove service to create a 31-minute birthday video for my wife’s 60th, and it exceeded every expectation. The team wove together over 30 minutes of memories, photos, and a custo... See more

Company replied

Rated 5 out of 5 stars

Vidday is a great tool to develop memorable and special tributes for your love ones for any occasion. The program is user friendly which makes the process of inviting people, managing the video uploa... See more

Company replied

Rated 5 out of 5 stars

Vidday was such a beautiful surprise. The whole process was really easy and the final video came out way better than I expected. Everyone who sent a clip found it simple to upload, even people who ar... See more

Company replied


Company details

  1. Greetings Card Shop
  2. Gift shop
  3. Video editing service
  4. Video production service
  5. Web collaboration platform

Written by the company

VidDay is a group video maker for birthdays and special occasions that helps people create meaningful surprise video gifts together. With VidDay, you can easily invite friends and family by link to record and upload video messages from any device, anywhere in the world. No app is required for guests. Once messages are collected, VidDay combines everything into one shareable video gift that can be watched online, downloaded, or gifted digitally. VidDay is commonly used to create birthday videos with friends, group birthday videos, and surprise video gifts for birthdays, as well as celebration videos for anniversaries, retirements, weddings, graduations, farewells, memorials, and corporate recognition. Customers choose VidDay when they want to bring people together across distances and create something more personal and emotional than a card, text message, or standard gift. The platform is free to start with no credit card required. Organizers can invite unlimited guests and preview their video as many times as they like before deciding to share. You only pay when you’re happy with the result and ready to deliver the video, with pricing starting at $5. VidDay offers easy personalization tools, including themes, captions, photos, your own music, GIFs, and AI upscaling to help improve video and photo quality. The guided editor is designed to be simple and intuitive, even for first-time organizers managing large groups. For those who want something tangible, VidDay also offers optional keepsakes such as USB video gifts and Video Books, allowing recipients to replay their video gift anytime without relying on a phone or computer. VidDay is trusted by millions of users worldwide and is rated 4.9/5 on Google and 4.8/5 on Trustpilot (as of January 2026). The company provides real human live chat support to help organizers at every step, from inviting contributors to final delivery. VidDay was built to make it easy to turn video messages into a surprise video gift for birthdays and any celebration, big or small. How the VidDay Process Works VidDay uses a simple three-step Invite → Upload → Combine workflow that removes the stress of coordination: 1. Start & Invite: Create your event page in seconds and share a private submission link via text, email, or social media. 2. Collect Media: Friends and family click the link to upload video messages, photos, and audio clips directly from their phone or computer. 3. Create & Share: Use the guided editor to arrange clips, add a personalized soundtrack, apply a theme, and share or gift the finished video. Key Features That Make VidDay Different No App Required for Guests: Invitees upload from any browser on any device. No downloads, logins, or accounts needed. Free to Start – No Credit Card Needed: Start your project, invite unlimited guests, and preview your video for free. Pay only when you’re ready to share. Smart Invites & Auto-Reminders: Track submissions and send automated reminders so no one forgets to participate. AI-Powered Photo Enhancement: Built-in AI upscaling improves clarity for older or low-resolution photos so they look great alongside video messages on any screen. Pay-When-Happy Pricing: Only pay when you’re satisfied with the final video. Pricing starts at $5, with optional annual plans for unlimited videos. Personalization & Creative Tools Every VidDay video is unique. Choose from a wide range of themes or customize fonts, colors, and layouts. Add captions, GIFs, photos, and your own music, or include digital gift wrap for a surprise reveal. Custom song options are also available for an extra-personal touch. Premium Physical Keepsakes In addition to digital delivery, VidDay offers physical keepsakes for lasting impact: Video Books – A physical book that automatically plays the video when opened, no Wi-Fi required Personalized USBs – A beautifully packaged way to preserve and gift memories Group Gifting & Giving Back VidDay also supports optional group gifting features, including crowdfunding toward a gift card or planting verified trees in the recipient’s honor.


Contact info

4.8

Excellent

TrustScore 5 out of 5

791 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Vidday was amazing!!!

Vidday was amazing! I would 100% use them again. They made everything simple and the whole process was very intuitive. The chat line was awesome to get a real life response almost instantly. The final product exceeded my expectations and the final video was a monumental homerun!

24 January 2026
Unprompted review
Vidday logo

Reply from Vidday

Hey Steve, we love that! We really pride ourselves on that instant human support, so we’re happy you felt the love there.

Thanks for choosing VidDay! ⚾️🎊

Rated 5 out of 5 stars

I am a return customer

I am a return customer. The website is so easy to use. You can include video clips along with photos. I highly recommend!

15 January 2026
Unprompted review
Vidday logo

Reply from Vidday

A return customer is the best kind of feedback we can get! Thanks for sticking with us, Jr. We’re ready whenever you’re ready for your next project. 🌟😊

Rated 4 out of 5 stars

Rehearsal Dinner video

I used this to make a video for my son’s Rehearsal dinner for his wedding. I loved the idea, and it was super easy to do. The video turned out great. The only reason I have it 4 stars is because I wish there were more options with music and editing.

23 January 2026
Unprompted review
Vidday logo

Reply from Vidday

Thanks for the feedback, Julie!

We really appreciate the honesty regarding the editing and music options - that’s exactly how we improve. We’re so glad your son’s rehearsal dinner video gift montage was a success! 🥂✨

Rated 5 out of 5 stars

VidDay is Amazing

VidDay did an amazing job helping me create a video for my daughter’s 50th birthday party. The support was outstanding, and clear with instructions. The finished video was great!!! I will recommend VidDay to others.
Thank you so much!
Lauren

24 January 2026
Unprompted review
Vidday logo

Reply from Vidday

It was a pleasure helping you out, Lauren!

We’re so happy you found the instructions clear and that your daughter’s 50th birthday video turned out great. Thanks wholeheartedly for the recommendation! 🎈

Rated 5 out of 5 stars

This is the 3rd time I have used this…

This is the 3rd time I have used this platform. It is easy and so much fun for the recipients! Everyone enjoyed sending messages and the couple enjoyed recieving the messages! Highly reccommend and well worth the price!

17 January 2026
Unprompted review
Vidday logo

Reply from Vidday

Three times over, and still having fun! That’s music to our ears. Thank you for trusting us with your special occasions over and over again, Michelle! 🌟🎉

Rated 5 out of 5 stars

Incredibly easy way to produce a…

Incredibly easy way to produce a stunning video montage, used Vidday for a surprise birthday gift

7 January 2026
Unprompted review
Vidday logo

Reply from Vidday

Thank you, Kellee! We’re very happy to hear Vidday helped you create a surprise birthday gift video that turned out so beautifully. “Incredibly easy” and “stunning” are words we love to hear.

Thanks so much for choosing Vidday and for sharing your experience with us!

Rated 4 out of 5 stars

Audio option can confuse people

The site worked well, but several people were confused by the audio option. I got a few audio submissions instead of video submissions, which I did not want. It would be nice if you could overlay photos on the audio submissions, to make them seem more consistent with the video theme, but I could not find a way to do that. Otherwise, I’m happy with the result. It’s a bit pricey, but having one place where everyone could submit their message made things easier.

13 January 2026
Unprompted review
Vidday logo

Reply from Vidday

Hi Kathlyn, thanks for such thoughtful and balanced feedback!

We’re glad to hear the overall experience worked well and that having one central place for submissions made things easier. We also really appreciate you pointing out the confusion around the audio option and your suggestion about pairing photos with audio - I'm happy to share that note with our product team.

Thanks again for taking the time to explain your experience, and we’re happy to hear you were pleased with the final result.

Rated 5 out of 5 stars

Perfect for a 50th birthday gift!

I made a video for my husband's 50th birthday, and it turned out better than I expected! I was able to include so many friends and family members from all over the world. He was so touched to receive so many heartfelt messages. Vidday made it very easy to add photos and video messages together with my own music selections. I highly recommend!

12 January 2026
Unprompted review
Vidday logo

Reply from Vidday

Hi Amy, thank you for the kind words! 💚

We’re so happy to hear your husband’s 50th birthday video exceeded expectations and brought together loved ones from around the world. That's really rewarding for us. We appreciate the recommendation and are glad Vidday was part of such an important moment!

Rated 5 out of 5 stars

Vidday is a great tool to create and capture memories!

Vidday is a great tool to develop memorable and special tributes for your love ones for any occasion. The program is user friendly which makes the process of inviting people, managing the video uploads, sending out reminders etc...easy and streamline. My family, created a video tribute for our mom's 85th birthday and she loved it! Thank you, Vidday for this wonderful software to capture and create memories for years to come!

11 January 2026
Unprompted review
Vidday logo

Reply from Vidday

Thank you so much, RoJohn!

An 85th birthday is a very special milestone, and we’re proud that Vidday could help your family celebrate your mom in such a special way. Thanks for trusting us to help capture those memories.

Rated 5 out of 5 stars

Vidday is great

Vidday is great. It is super easy to set up and send out invites and once all submissions are in, they piece all your videos together! I’ve used them twice now and it’s amazing! I will continue using them for all my special videos in the future!

9 January 2026
Unprompted review
Vidday logo

Reply from Vidday

Thank you, Jennifer :)

We love hearing that you’ve used Vidday more than once and that it continues to deliver for you. Taking the heavy lifting off your plate is exactly what we hope for. We truly appreciate your loyalty and can’t wait to be part of your future celebrations!

Rated 5 out of 5 stars

I love the video it was simple amazing…

I love the video it was simple amazing 10/10.

10 January 2026
Unprompted review
Vidday logo

Reply from Vidday

Thank you so much, Vickey! We’re so happy to hear you loved the video and that it was a 10/10 experience for you. It means a lot that you took the time to share your excitement. Thanks for being part of Vidday! 💛

Rated 4 out of 5 stars

Super easy and affordable way to make a…

Super easy and affordable way to make a tribute video. I have no experience with video creation or editing and I was able to do this no problem. I used the chat twice and they were very responsive and helpful in answering my questions. The recipient loved the final product! And it was easy for participants to submit their contributions. My only negative is that the free templates and music are kind of boring.

9 January 2026
Unprompted review
Vidday logo

Reply from Vidday

Hi Christine, thank you for such a thoughtful review!

We love hearing that the process felt easy, and we’re especially glad our chat team could support you along the way.We really appreciate your honest feedback about the templates and music as well - that kind of insight helps us keep improving. Thanks for choosing Vidday!

Rated 5 out of 5 stars

Unforgettable gift

I had never put a video greeting together of this kind with multiple clips and photos. I was nervous about doing it and am so glad I went with Vidday. The whole process from start to finish was simple and my nervousness turned into a fun experience. I used their chat service a few times to answer my editing questions and they were very prompt and helpful. I did this for my husband's 50th birthday - he received 36 greetings in an unforgettable presentation with easy access for everyone to it. Highly recommend Vidday.

5 January 2026
Unprompted review
Vidday logo

Reply from Vidday

Thank you, Peggy!

Your story truly made us smile. We’re so happy that what started as nervousness turned into a fun and memorable experience for such a big milestone :)

A 50th birthday filled with 36 greetings is something really special, and we’re honoured Vidday could be part of it. We appreciate your recommendation more than you know!

Rated 5 out of 5 stars

5 stars all the way!

FIVE stars all the way! I cannot say enough good things about this site and how the helped my husbands 60th birthday to be so special! His birthday is 3 days before Christmas and getting everyone together for a party with people spanning New York, Las Vegas, here in a South FL, and beyond is just impossible!

In a world of sub-par service … they are on it! Every time I needed it the chat was so helpful. In addition I purchased the songwriting option. I was prepared that it would be a possible waste… BUT it was SPECTACULAR!

I described him and showed them the intro page. I made copies and sent them out in our Christmas Cards on December 1st. They let you ask if you want something changed in the song. Not necessary for me anyway. And they offer a free service for get-well messages. What an incredible way to get everyone together on an occasion and share love and laughter. Our video was long with 73 submissions, so I’m doing a second one with just photos. We had so many great skits and people that went out of their way to get groups of friends together. We even had and elf and Santa skit submitted!

I found another great service online called “crown awards” and we made 15 engraved trophy’s for the very best skits as a thank you. Friends made skits, poems, songs, told personal stories and really made his day so special. You get notified with every submission so I made sure to thank each person as the came in and editing was so easy. I also allowed the gift donation, some people did and it sent to him seamlessly. I really believe everyone had so much fun doing this. He wasn’t able to get through the whole thing at once, as he got choked up a couple times by such heartfelt messages and love pouring out. You never know how you might have impacted someone’s life until you give them screen time and a blank slate to message in! Also you can have people send the message to you and load them easily for the non tech savvy!

I also purchased the Vidday edit service, because it got so big, but what I did do was super easy! Im telling everyone I know.

I purchased the photo video book and the usb, and haven’t received but I’m am 💯 confident it’ll be perfect. And everyone who participated also now has a great new idea to do for others! Do NOT HESITATE!!! Thank you VIDDAY!

29 December 2025
Unprompted review
Vidday logo

Reply from Vidday

Wow! Thank you, Carrie!! What an incredible, heartfelt review. It’s amazing to know you brought so many people together from all over the country (and even Santa and elves!) to celebrate your husband in such a meaningful way. We’re so glad our team, features, and services could support you through such a big and beautiful project.

Thank you for trusting us with such a special moment, and for spreading the word! 💙

Rated 5 out of 5 stars

Phenomenal

The entire process of creating the event was seamless, customer service was excellent.

3 January 2026
Unprompted review
Vidday logo

Reply from Vidday

Thank you, Joy!

We’re so happy to hear everything felt seamless from start to finish and that our customer service made a positive impression. We truly appreciate you taking the time to share your experience!

Rated 5 out of 5 stars

SO EASY

SO EASY! I created the video page very quickly, uploading is super easy and even friends who aren't tech-savvy had no problem using the platform to upload their images and videos. It's also so affordable!

1 January 2026
Unprompted review
Vidday logo

Reply from Vidday

Thanks so much, Mary! It's awesome to know that the process was quick, easy, and accessible for everyone, especially for friends who aren’t a tech-savvy. Making something meaningful without stress is exactly what we aim for. Thanks for your support!

Rated 5 out of 5 stars

I absolutely loved receiving a Vidday…

I absolutely loved receiving a Vidday video for my birthday. It was honestly one of the most priceless gifts I have ever received hearing heartfelt words of love from my nearest and dearest all in one place was incredibly special.

Because it meant so much to me, I decided to pass the gift on and create a Vidday video for my sister’s 50th birthday. It went down an absolute storm and brought so much joy.

I cannot recommend Vidday enough for creating meaningful, unforgettable moments.

6 November 2025
Unprompted review
Vidday logo

Reply from Vidday

Thank you, Weets! This means so much to us. Hearing how meaningful it was for you to receive a Vidday, and then pass that experience on to your sister, is incredibly special. Creating moments that bring joy, love, and connection is why we do what we do.

We’re TRULY grateful for your recommendation!

Rated 5 out of 5 stars

We received a vidday invite for a…birthday

We received a vidday invite for a family member a few months back and thought it would be a perfect gift for my brothers 60th birthday. The video far exceeded expectations! The process was so simple and even Our tech-challenged family had no issues! Best gift for someone who has had an impact on so many people we couldn’t possibly have afforded to have them all in one room for a celebration. Would highly recommend vidday to anyone looking for the special gift for a special someone in your life!

1 January 2026
Unprompted review
Vidday logo

Reply from Vidday

Hi Nancy, thank you for sharing this!

We’re so glad the video exceeded expectations and that even your most tech-challenged family members could participate with ease. :)

Bringing everyone together for such an important milestone, even when gathering in person isn’t possible, is exactly what Vidday was made for. We really appreciate your kind words!

Rated 3 out of 5 stars

Vid clip

Site was a little challenging to use. Not very user friendly for a first timer.

28 December 2025
Unprompted review
Vidday logo

Reply from Vidday

Thank you for your honest feedback, Arielle. We’re sorry to hear the site felt challenging to use as a first-time user - that’s certainly not the experience we want anyone to have.

The good news is that your input is valuable and helps us identify where we can improve clarity and ease for new creators. We appreciate you taking the time to share your thoughts, and we hope to see you again!

Rated 4 out of 5 stars

Making the video was so easy and it…

Making the video was so easy and it turned out great! The recipient loved it and it was really meaningful. It was easy for him to get it and it was presented with a gift bow and everything. I did not like that it was $60 and I had no idea until I was ready for them to finalize the video and at that point it was way too late to change my mind.

27 December 2025
Unprompted review
Vidday logo

Reply from Vidday

Hi Lisa, thank you for your review and for sharing both the positives and the frustration.

We’re really glad the video itself turned out meaningful and was well received. Our pricing is available on our pricing page and on your checkout page (since it changes as you work and add more media) but we also understand how upsetting unexpected pricing can feel, especially late in the process, and we appreciate you being candid about that experience.

Your feedback helps us work toward clearer communication, and we’re grateful you chose Vidday for such an important gift!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look