Whitson Prestige Reviews 11

Just to say a huge thank you for all of your help and support with purchasing my Tesla. The service was second to none from start to finish and the car is absolutely superb. Rory was a total professional, completely putting me at ease with the whole process.

The picking up of the car was great. Such a beautiful location and a really lovely experience.

The drive back was great and loving the new car already!

All the very best!

Rory was great from start to finish, from initial contact through to final paperwork was very smooth.
Car was great and would highly recommend using Whitson Prestige when looking to buy a vehicle.

My Daughter recently passed her driving test so we were looking for her first car. We found the perfect used car in AutoTrader with Whitson Prestige. Only issue is we live in Hampshire so would need delivery. We were a little nervous to purchase a car online without seeing it in person, but we really, really needn't have been!

I contacted Rory who immediately put us at ease. He sent a video to us showing the car all round & inside, he then arranged for the car to be given a new mot and a service. The car was delivered to us 6 days later on the Sunday! absolutely amazing!!!

The guy who delivered the car was so lovely & took the time to show us around it including under the bonnet. It was honeslty like a brand new car inside, it had been cleaned thoroughly. After signing the paperwork & being given documents the deal was done! So easy!

My Daughter has spent the last few days tootling around in her new car & driving to & from her place of work. She absolutely loves it! It drives well, nice sharp brakes, no issues at all.

If anyone is considering buying a car from Whitson Pretige, particularly online for delivery, then please rest assured, Rory will help you & it's totally stress free! Thank you Rory & Milo for all your help. We may well be back again in future when my Daughter looks for her next car!

I am extremely dissatisfied with the service provided by Whitson Prestige, where I purchased my Golf R in October 2023. Initial issues were addressed, but the overall experience has been marked by unresponsiveness and poor problem handling. Despite numerous attempts to resolve issues under their warranty, it has been seven months, and I am still waiting.

The repair required work inside the steering wheel, which caused the horn to stop working. I promptly reported this and an ongoing oil issue, but nothing has been done. I've made at least 10 follow-up attempts via texts and calls, all acknowledged but disregarded.

Twice, I managed to book the car in for service. Once, I was told 10 minutes before arrival that there was no suitable courtesy car available, despite leaving work early and being told there was a car. Another time, I was offered a courtesy van, which I declined due to my commute requirements. I was promised callbacks following each event which I never received. I even had the oil leak diagnosed by my local Audi dealership but Whitstone did nothing.

I made multiple phone calls, often ignored or inadequately addressed, with false promises and a general lack of care once they had my money after paying in cash. Now, my car faces an impending MOT failure and an oil leak due to unresolved issues.

I urge potential customers to consider my experience. I cannot stress how disappointed I have been over the last 7 months of service with Whitson. The lack of communication, unresponsiveness, and failure to honor the warranty have been frustrating and totally unacceptable. Please look elsewhere for reliable service.

Fantastic service from start to finish.
When I noticed a small issue 3 months later Rory and the team sorted it straight away no problem. I wouldn’t hesitate to recommend them.

The company seemed decent at first, friendly and informative so I decided to place a deposit on a porsche cayenne turbo, I was told this deposit was fully refundable if I changed my mind.
Fast forward a few days and changed my mind regarding the purchase. I contacted them and asked to refund the deposit, I was then promised this would be done with in a few days, I left 1 week, no refund so I contact them again, still no refund. All together I contacted them 4 or 5 times and still no deposit refund. I've had to contact my bank and report this which is totally unacceptable!
My advice to any would be buyers is to avoid this company and definitely DO NOT place a deposit on a car as they do not honour their promises.

I recently purchased a Telsa Model 3 from Whitson Prestige, completely over the internet/phone (I live in London). The team were brilliant over the phone (and far more helpful than other dealerships I was comparing against). The vehicle itself was delivered to me in a contained car trailer, which was far more than I was expecting. The car had been detailed to perfection by the team and was in amazing condition. Please purchase your next car from Whitson Prestige without hesitation.

Thanks so much to Rory and his team for making this happen, owning my dream car my jaguar f type svr , Rory found me a great finance that suited my budget, very knowledgeable and polite, he even delivered the car in person and picked my car up, and gave me a good part exchange price , would definitely buy from him again, thanks again.

Rory was extremely helpful, the communication was very clear and he was always available to answer any call or query.

The location itself was beautiful, all the stocked cars were top of the range and I’m extremely happy with the Golf R I purchased.

I will definitely go back to Whitson Prestige when I’m looking for my next car! Cannot fault them at all.

So i purchased a 911 over the phone without seeing the vehicle, brave or stupid?

The dealings with Rory & Jon were superb, from agreeing the price to them delivering my new car in a trailer nearly as big as my house :-)

However, the true mark of any business is how they deal with things when they go wrong!!

After a couple of days, I found a number of issues with the car, from a misfire to a failing battery (the car had always been garaged prior to me getting it, and it was the weekend we had snow when i got it).

This is when Whitson stepped u, getting the car back asap, giving me an update on everything that was happening, and replacing the parts from Porsche.

A wash and test and I was able to get the car back quickly.

Very happy and wouldn't hesitate to recommend them.

If your looking for an honest, down to earth, high end vehicle dealership, then this is the place for you!

My first experience with Whitson Prestige but will not be my last.
Excellent 1on1 communications. The stocked vehicles are all top of the line and in pristine condition.
Rory was very helpful and a pleasure to deal with.
Whitson Prestige is a luxury dealership on another level.

Thanks again for everything. You have a customer for life and I will spread the word around.

Mark.
2016 Golf R Stage 2 @ 410HP