You Spot Property Reviews 503

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 112 reviews, reviewers overwhelmingly had a great experience with this company. Many customers appreciate the company's mission to bring empty properties back into use, viewing it as a positive contribution to the community. People find the process of reporting properties straightforward and easy, often receiving a thank-you voucher promptly after their submission qualifies. The incentive of a £20 voucher, and the potential for a percentage of the sale price if the property is purchased, is a significant draw for many. However, some customers also noted that not all reported properties meet the company's criteria, and a few expressed concerns about the company's methods for acquiring properties. Additionally, one reviewer mentioned a negative interaction with an owner when inquiring about properties in Italy.

What people talk about most

Location

Customers consistently note ambiguous experiences with location, often enjoying the process of spotting empty... See more

Discount

Customers had positive experiences with discounts, consistently reporting satisfaction with the voucher... See more

Product

People report positive experiences with the product, highlighting that the offer is exactly as stated and... See more

Website

Reviewers highlight ambiguous aspects of the website, with many finding it easy to use for reporting empty... See more

Price

Users describe ambiguous interactions with price, with many finding the initial £20 or £40 payments for... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Saw a TV advert asking viewers to report empty or derelict properties. Sent them details of a neighbouring house which has been empty for 10+ years. Thought no more of it but received an email to sa... See more

Rated 5 out of 5 stars

Saw an article about a woman who reported an empty property which was eventually sold. She got £20 Amazon voucher, then received a percentage of the sale price. I reported a property that I knew has b... See more

Rated 5 out of 5 stars

I was delighted to come across You Spot Property as i've been sorry to see an empty house locally. I've just received a voucher for £20 as a thank-you. Some houses being abandoned is a real shame. Yo... See more

Rated 5 out of 5 stars

We're big fans of You Spot Property. We've dobbed in a couple of empty properties and received our M&S vouchers; most welcome. We are, of course, hoping that one of the properties will be acquired and... See more


Company details


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

503 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 4 out of 5 stars

I’ve submitted about 10 properties to…

I’ve submitted about 10 properties to youspotproperty. They have accepted and paid out vouchers for 5 so far. This is a genuine company that buys up empty houses. It is definitely worth submitting properties that look vacant or derelict to them.

1 May 2025
Unprompted review
Rated 5 out of 5 stars

I admit that I was sceptical

I admit that I was sceptical, but, after spotting a property that I thought was a viable proposition, gave it a go. I've just got my £20 voucher. This company seems reliable and have kept their promise. Well done.

3 April 2025
Unprompted review
Rated 5 out of 5 stars

Heard about this company from a…

Heard about this company from a friend who emailed me your website I thought it might be a bit of a con to be honest however I thought I would give it a try. Found a house I knew was empty sent in the details with some photos and a couple of weeks later got my £20 m&s vouchers happy days 👍

5 April 2025
Unprompted review
Rated 5 out of 5 stars

Heard about this company from a news…

Heard about this company from a news article there have been several empty homes where I live sent in the details and I have received several vouchers from You spot property.
Great to spend the voucher in M and S
Very pleased with my vouchers and the company

4 April 2025
Unprompted review
Rated 5 out of 5 stars

The day came when I found a property so…

The day came when I found a property so I uploaded and reported take only a few moments to do. Managed to get a congratulations email with voucher was really happy to receive the notification. Thank you so very much

3 April 2025
Unprompted review
Rated 5 out of 5 stars

I got a nice little surprise today

I got a nice little surprise today, in the form of a £20 Amazon voucher, I was made up as I had forgotten all about it, the best way and just let them do their thing, so thank you and fingers crossed.

11 December 2024
Unprompted review
Rated 5 out of 5 stars

SIMPLE PROCESS

My email was acknowledged. A few weeks later I received another email stating that the information sent was successful. A few weeks later £20 voucher received. Very happy.

3 April 2025
Unprompted review
Rated 5 out of 5 stars

Just received my 20 pound…

Just received my 20 pound voucher...brilliant Submitted a property and it was acknowledged. Confirmation that it was suitable came shortly afterwards afew weeks later I got my reward. I certainly recommend this company who have done everything they said they would . Bravo!!!!

2 April 2025
Unprompted review
Rated 5 out of 5 stars

Received voucher as promised

Submitted property details that might meet 'You Spot Property' criteria. Informed a few weeks later that it did. Couple of weeks later, as promised, received a M&S gift voucher. Excellent service.

2 April 2025
Unprompted review
Rated 5 out of 5 stars

I saw You Spot Property on morning tv &…

I saw You Spot Property on morning tv & thought it was a brilliant idea. Let’s get all the empty properties lived in & stop building on green belt land. I told them about one that’s been empty for approximately 10 years or more in a beautiful residential area close to a fabulous infant school. I got a £20 voucher for M&S today. Winner 🏆. Keep up the good work. Let’s get empty houses lived in!!

2 April 2025
Unprompted review
Rated 4 out of 5 stars

Amazon voucher received!

I spotted an empty property and submitted the details. I was very sceptical and therefore very pleasantly surprised to hear that the property meets their criteria and receive my Amazon voucher

2 April 2025
Unprompted review
Rated 5 out of 5 stars

Spot on,is all I can say

Spot on,is all I can say, submitted a property about November last year, prompt response in a confirmation email, told a few weeks back property met the criteria, received£20 amazon gift code today, will definitely keep my eyes open for more property. Who knows??

2 April 2025
Unprompted review
Rated 5 out of 5 stars

What a great idea this company is

What a great idea this company is. I heard about it late last year from an internet article. Thought i would give it a go and submitted the details of a potential property. Have just received my first gift voucher today. Looking forward to seeking out other property prospects for them. Give it a go as there's nothing to lose.

2 April 2025
Unprompted review
Rated 5 out of 5 stars

I spotted a empty house while going on my holidays

I saw a empty property while going back and fore my caravan it's been empty for at least 7 years to my knowledge but by the state of it ,it's been empty for lot longer .I took some photos and gave them the address and emailed them all the details ,I forgot all about it and a few weeks went by and they emailed me and said that the property meets their criteria ,and they have sent me a £20 voucher for Marks and Spencers as they promised ,so fingers crossed they will go one to buy the property as it's got so much potential it's in a beautiful location, thank you for sending out the voucher would highly recommend and I will keep spotting for more properties.

14 January 2025
Unprompted review
Rated 5 out of 5 stars

So easy

So easy, I advised of an empty property and as soon as the YouSpotProperty team had checked it met their criteria I received an email confirming I would receive my £20 voucher, which was duly sent within a week. Will be keeping my eyes open for any more empty properties.

2 April 2025
Unprompted review
Rated 5 out of 5 stars

I contacted You Spot Property after reading a news article and spotting a potential property

I contacted You Spot Property after reading a newspaper article. I provided all the details and submitted as requested. Some months went by during which I answered some questions. A couple of weeks later I received a very nice email letting me know the property I submitted had met the T&C and I was awarded an Amazon voucher. Thank you. I will keep spotting!

2 April 2025
Unprompted review
Rated 4 out of 5 stars

An easy system to use

An easy system to use, but takes quite a long time for them to get back to you. I got my spotting fee today 👍😁 Thank you. Here's hoping the property is sold to you guys so I can get a % if it goes through.

2 April 2025
Unprompted review
You Spot Property logo

Reply from You Spot Property

Hi Anne. Thanks for your review, the process is normally quick but we had a few setbacks with a huge influx of reported properties and some new team members undergoing training hence the delay, hopefully next time we can exceed your expectations

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