5 stars: Excellent

Saved My Site!!

At 12:12am, I received a call from my web developers informing me that my eCommerce website was down. I immediately called my hosting company and learned that my entire web directory had beed deleted from my server. We recovered from a backup, only for the site to be deleted again the next day. I was in a desperate situation and thinking that we would have to rebuild the entire server infrastructure again. My hosting company suggested that I contact onehoursitefix.com. I visited onehoursitefix.com's website and chatted a representative at 3:00am to explain my desperate situation. I received a response almost instantly. The representatives were extremely helpful and very detailed with their status updates related to the status of our website. They were able to find the malicious code on our server that kept deleting our website directory, delete the script, and ensure that safe measures were in place to prevent this from happening again. This could have been a catastrophic situation, but onehoursitefix.com intervened and resolved our issues. I would highly recommend this company to anyone who encounters any major website problems like we did!