Technical Support from Real People

Chances are if you sign up for these services things have gone awry. It is a relief to have access to actual people who can walk you through the processes and can do so quickly. I was able to communicate via messages on their website and in email. Response time was immediate and I was apprised at each step in the process what was happening and what to expect next. This company has nailed the "under commit and over deliver" principle - they did everything they said they would do and they did it on time. This wasn't just a technical solution, it was a solution performed as a service and I was made to feel like a valued customer at all times. I'm confident that my site is protected and I would recommend this service to anyone.