The way they advertise is misleading
The way they advertise is misleading. It has been banned successfully in other EU countries due to the violation of the consumer protection laws. They advertise with discounts upto 70%. The trick is to discount something less valuable and make people click or got to the (online) store. The real discount on valuable items is far less impressive. Second violation of consumer law (also big court cases decided in favor of consumers in other EU countries) is that they advertise with something attractive, like a cheap tablet,10" and then have no stock or just a few. When you go to the store, they tell you they haven't received any. You cannot back-order. You have been lured to the store, hoping you would buy something else.
We would first of all like to apologize for the inconvenience caused by the descrit situation, so we always try to find and communicate the most advantageous promotions. The stock we have is limited and therefore there may be breaks during the campaigns.
Following the same, we must inform that you can formalize your complaint to info@staples.pt.
In the certainty that at no time do we intend to defraud your purchase expectations, we reiterate our apology and availability for any clarification or matter that you deem necessary.
With our best regards,