I had the .X1-unix infiltration, could not remove--they FINALLY did it! Fantastic.

I had the .X1-unix infiltration. The hacker created a login within Wordpress, then created several non-pulblic sub directories to feed up mallware ads (all under the .x1-unix sub directory), then added himself to Google to send traffic. I removed the files via WordFence, including the premium--but the directories kept coming back (within an hour--it was automated). Since I already paid $100 for the WordFence premium I gave them the first shot at helping to fix the site. They have NO phone and NO address and didn't reply to three emails I sent over a few days--I had a few basic questions before I just gave someone all my login credentials. They NEVER replied to anything--not a good sign. One just wanted to know if they would credit the $100 premium (since they gave it to you when you used their service--mine was only 1 day prior. In addition, their $179 price would have "multipliers" - mine went from 1.4 one day to 1.6 another making it over $286. Plus $100 if they didn't give me credit for the premium version. I never knew--they STILL haven't replied (1 week later).

So, I checked multiple options and finally saw One Hour Site Fix. Their pricing was fine at $179 for the annual service which included fixing the site. Plus, they put the site on a CDN as part of their firewall which also increases the speed (stores clones of your files on multiple servers around the world and feeds up the content from the closest/fastest)).

The biggest thing that sold me was a chat window with a live person. I asked a lot of questions, everything sounded great and I purchased the plan. I immediately got a response saying when they would start and I got notifications along the way. This one was stubborn and it returned when they thought it was clean--so they kept at it to track down the backdoor. It took longer than an hour, but I certainly feel I got my money's worth (this was a tough cookie--I'm fairly techy and spent over 20 hours in the evenings refusing to give up with multiple tools (Wordfence and others) and dozens of articles).

It has been a few days.since it was cleaned and FINALLY it has not returned--I see no evidence. They have sent a few emails since to confirm, plus a very personal email telling me everything they found and their approach. It was as good a service as everyone else bragged about. I HIGHLY recommend them (and will be recommending their fix it and preventative service to my clients (Apple, HP, Intel, Adobe, Citrix, etc. and a lot of smaller companies that use my WordPress portal). Some have expressed concern over WordPress security--but their system should resolve those concerns. I'll list them in my portal documentation.