Review of Toluna
1 star: Bad

Survey center always shows no surveys in Toluna....!

Hi
For the past one year or more, i am not able to take a single survey with Toluna. I have mailed them so many times as even my survey center always shows the message "No surveys available for you at this time, please check again later".
I HAVE MAILED THEM MANY TIMES, but they simply reply every time to clear cache and cookies which i have done many times, but all efforts are in vain. i HAVE BEEN SEARCHING online for many solutions as why toluna's survey page is landing like that. But no use because i could see complaints like me from many but not solution.
There is no proper action taken by toluna as there seems to be problem at their end, may be a bug in software or something.
Atleast till now if it can rectify it is very useful for us all we are missing many surveys and brand invitations from big companies.
Thanks
PS: REQUEST TOLUNA TO CORRECT THIS PROBLEM AS I AM WRITING ON BEHALF OF MANY SUFFERERS LIKE ME WHO ARE REPORTING IN SITE AS WELL AS ONLINE ABOUT THIS ISSUE.

Reply from Toluna
Hi Navya,

Thank you for taking the time to submit your review.
We are really sorry to hear that you have encountered difficulties in accessing our surveys.
We would like to reassure you that our surveys are working properly and all active members should be able to participate as long as they are accessing the surveys from the country where they registered.
I sincerely apologize if you haven’t been provided with a solution yet and I would like to have a closer look at your account's situation and personally assist you if you would give me your username or submit a ticket at https://in.toluna./com/contactus with the subject "Trustpilot - follow-up".

Best wishes,
Katy