Review of Energybulbs
1 star: Bad

They left my delivery in the dustbin

They left my delivery in the dustbin - perhaps they thought it was rubbish? I will not use this company again.

Reply from Energybulbs
Good Morning,

Thank you for leaving us a review.

I am very sorry that Royal Mail left your delivery in the dustbin. That is not an acceptable way to have your item delivered and it is not the service we expect from Royal Mail when we pay them to deliver our goods. I hope the items were still undamaged in the parcel, but let us know if they weren't.

Unfortunately, it is not our courier that we use so there is limited control over how they are delivered and Royal Mail could have delivered a parcel from any company in that way, so I hope you will consider using us again as we could not avoid this particular issue.

Kind regards,

Leo
Operations Manager