Dear Long,

Thank you very much for sharing your feedback. We are very sorry that the experience you had was not at the level you expected.

We’ve launched the Games feature on Toluna.com as an engaging and entertaining activity for our influencers, to offer them variety and allow them to relax and enjoy a game in between surveys.
We’ve never withheld any due payments from our influencers and we’re always striving to offer the best experience possible. Please note that, as it is mentioned in our game section, all Wheel of Fortune winnings are credited to our members' accounts within a couple of weeks.

I would like to look into this situation personally and find a solution as soon as possible. Would you mind sharing your username with me, so I check where the delay is coming from and why this was not sorted earlier?
You can also choose to send me an email at https://ie.toluna.com/contactus with the following as subject: Trustpilot review - follow-up.

Awaiting your response,
Katy