Hello Iqbal.

Thank you for taking the time to leave this review. We are sorry to hear that it has taken so long for your refunded transaction to appear back on your SumUp Card balance.

We are always striving to streamline our card processes to make sure that these cases are resolved more quickly. Unfortunately, the timeline for these refunds can be dependent on external factors that are not entirely within our control, such as receiving the clearing notification from the bank who have issued the refund. Please do not hesitate to contact our support team if you have any further questions.

Kind regards,
Your SumUp Team.