Double check Best Before date after buying online.
Ordered a pack of black ones. Used just 1 of them and its great. Unfortunately few months later (like 6) when I need it again I discovered that the other Sugrus are hard/dry and useless. Good product but best before needs to be check just after buying them from on line resellers. I wish to use it again but I do not want to risk. Any way is very good and use full product.
EDIT
I don't even know what to say now. I scored a product with 3* because a relatively short shelf life(13 months). After that I was contacted by Sugru Customer Service Team (Jordan) who explained me how to extend Sugru shelf life up to 2 or 3 years(fridge). He offered me super deal as well. Next day I had email from Katie that my parcel is on the way. 1st clas Royal Mail. I'm speechless. Never seen that kind of customer service. 10/5*. The product I bought was ok and it was only MY fault that it expired before I use it but they still did everything and beyond to make every customer happy. BIG RESPECT for whole Sugru team.
Michal
Thanks for taking the time to share your feedback with us.
I'm very sorry to hear that you were disappointed with the shelf-life, I understand this would have been very disappointing to discover when you went to use it again!
Sugru has a shelf-life of 13 months from the date its made. We do our best to ship it to our customers as quickly as possible, and we always let our re-sellers know about Sugru's shelf-life, but we don't have control over their stock rotation. If you like keeping things for a rainy day, store your Sugru in the fridge (or freezer), and you'll extend the time left to use it by up to 3 times! I'd like to get this sorted for you - could you please drop us an email to hello@sugru.com? Thank you!
I'll look forward to hearing from you.
All the best,
Jordan
Sugru Customer Support