Review of LOVESPACE
AVOID!!!!
If I could give zero stars I would. Between a lost box, a box that contained a mix of my stuff and another unknown person’s stuff, charges for returning the other persons stuff, the list goes on. It’s hard to see how they could be any more incompetent.
Reply from LOVESPACE
Hi Jonty,
Thank you for your feedback!
We know we really messed up on this occasion and we're so sorry. We understand that with everything going on in the world you want the packing of your room to run smoothly and this wasn't the case.
We have ensured that you won't be charged again for the item which doesn't belong to you and you will be refunded for any incorrect charges. One of the team will follow up with you personally to discuss this matter further.
Once again, we're so sorry we let you down. The level of service you received is definitely not to the standard we expect any of our customers to experience which is extremely disappointing for us.
Best wishes,
The LOVESPACE Team
Thank you for your feedback!
We know we really messed up on this occasion and we're so sorry. We understand that with everything going on in the world you want the packing of your room to run smoothly and this wasn't the case.
We have ensured that you won't be charged again for the item which doesn't belong to you and you will be refunded for any incorrect charges. One of the team will follow up with you personally to discuss this matter further.
Once again, we're so sorry we let you down. The level of service you received is definitely not to the standard we expect any of our customers to experience which is extremely disappointing for us.
Best wishes,
The LOVESPACE Team