Hello Reginald,

Thank you for bringing this matter to our attention. We understand and respect your doubts about our software.

Reimage is an online tool that can repair the computer's operating system issues with a few clicks by replacing defective OS files with fresh ones from our vast repository system. It does not, however, install by itself, and would need a user to download and run the installer.

If you need more information, you may visit our website at www.reimageplus.com.

Thank you and have a nice day.