Hi Frank,

We thank you for taking the time in providing this feedback. Fixing a computer is just one thing that we aim for, but the most important part and something that we ensure of is the customer experience.

Please do not hesitate to contact us anytime.

Chat: https://tinyurl.com/y7udnog2
Phone: 1-408-877-0051
Email: support@reimageplus.com / forwardtosupport@reimageplus.com

Please stay safe and enjoy your day ahead!