Joseph
Never, ever ORDER from Amazon.ES (spain)* take my word for it!
Can't even begin to describe how bad my experience was.. from broken packages to insanely unhelpful spanish customer service (likely from another country anyway) but I mean , wow, had to pay for tracked and insured return postage to spain (even though it was there fault sending me a completely wrong item).. nightmare to deal with.
If you see an item on amazon spain cheaper, trust me it's not worth the savings, your time and stress. To be fair I am thinking this is more of a spanish problem than an Amazon one, but why dont they offer return using the same amazon courier van and people used to deliver the package! I had to fill out customs documents and do 101 things to make sure i wouldnt get scammed either way
This site is literally unusable
This site is literally unusable. They deleted all my messages and with a user who I was just about to exchange contact details with, now I can't access them at all. Very unusual , but clearly a tactic like ebay did with gumtree, buy out their competitor, make the competitor so rubbish that no one uses it and hence their main product (match.com) get's all of the traffic. Clever , but not so nice try. They won't be getting any of my hard earned money.
very bad store
so many things wrong with this store, how are they still operating at a profit?
overpriced products, terrible customer service and very rude. that is my experience of them.
Shame..
Unfortunately this business is a bust. It was bumpy from the start, I haven't had one order that didn't have some kind of problem, be it stock, or delivery, or accuracy etc..
Not to mention the time delays.
I am not sure why they are bothering to have a website and such when they either don't deliver or don't stock those items.
It's the last time I will be purchasing from them.
So much for supporting small/local businesses.
Joke of a company
I have purchased with them in the past and then I stopped and now I recall why..
Slow delivery, rude, and unwilling to resolve a problem that falls under their duty as a retailer.
I won't be ordering from them again. Besides they are barely competitive re: price. And their range consists of mostly cheap Chinese made rubbish.
Please accept my apologies that you have been unhappy with the service provided , as this is not something that we like to hear from our customers . So we can investigate the issues you have stated , please can you email the order details to webadmin@cpc.co.uk and we will respond directly ?
Terrible service all around.
Good products (sometimes) though now rarely, and they pretend to be of high quality like waitrose or Ocado, but actually most of their products are cheap , unhealthy and overpriced.
further to this their ONLINE shopping experience is a Joke. they have no systems to contact someone quickly or efficiently if and when an item is damaged/not as described/missing, etc.
And EVEN when you jump through their ridiculous contact hoops they only give you VOUCHERS back!!? which , in the cases I have exprienced personally. Is against the law. You have a right to a refund to your original payment method (if you requested that) if an item is broken / missing / or not as described. Scandalous.
In contrast Asda has a very efficient and quick refunds system and also their mimum order is only £25.00 (cheaper than all the others) and with the same costs as delivery as Sainsburys! sometimes even less. Further to that, sainsburys charges £7.00 delivery for orders under £40.00 That;s just silly. Morrisons have £40 min, but you get a lot for your money and also delivery is usually £1.00. Tesco are okay, sometimes. And Ocado are brilliant, although expensive .
Terrible service
Good products (sometimes) though now rarely, and they pretend to be of high quality like waitrose or Ocado, but actually most of their products are cheap , unhealthy and overpriced.
further to this their ONLINE shopping experience is a Joke. they have no systems to contact someone quickly or efficiently if and when an item is damaged/not as described/missing, etc.
And EVEN when you jump through their ridiculous contact hoops they only give you VOUCHERS back!!? which , in the cases I have exprienced personally. Is against the law. You have a right to a refund to your original payment method (if you requested that) if an item is broken / missing / or not as described. Scandalous.
In contrast Asda has a very efficient and quick refunds system and also their mimum order is only £25.00 (cheaper than all the others) and with the same costs as delivery as Sainsburys! sometimes even less. Further to that, sainsburys charges £7.00 delivery for orders under £40.00 That;s just silly. Morrisons have £40 min, but you get a lot for your money and also delivery is usually £1.00. Tesco are okay, sometimes. And Ocado are brilliant, although expensive .
Terrible service overall
Where do I begin, I suppose I will start by saying if I had more time I could write a novel about how bad they are, e.g. how my local superstore is incredibly incompetent on many levels, but I will mostly focus on Grocery shopping (Online)
So , aside from having an almost impossible-to-navigate contact system for communicating to the Grocery-(team) about damaged produce / expired products, and general problems etc , they often show up late and their pricing is rubbish. Add to this expensive delivery costs compared to other company's and delays in replying; You'd have to be mad to continue shopping with them. It's certainly the last time for me.
Lastly they do NOT show an accurate price, for example I have been charged £2.00 over what I actually authorised to pay and this is a regular occurrence and random * and has no relation to grocery bags or substitutions which I do not select* so essentially they steal from you*
Asda for example have a min order of almost half that of tesco with often £1 delivery slots, rarely exceeding £2.00 . Their range is good too.
Ocado has a unique range and offers now and again.
Sainsburys can be cheaper for higher quality foods
and morrisons overall I find is better than tesco for price, though I prefer travelling locally as it is close by.
I hope their monopoly soon ends and they stay in China so other grocers can replace them
Very Poor service overall..
So many issues with the company and the service/products ordered, so i'll be brief..
*products description not accurate
*product quality not accurate and not satisfactory on receipt.
*customer service refused to acknowledge the errors or correct problems
*items sent of poor quality and cheaper elsewhere
*delivery is v.expensive considering they use royal mail and not a courier
*delivery is slow
Ultimately I would not purchase from this company again. I did so as I was in a rush for the items. I do not consider them to be a professional company or one I can trust.
Not very good experience
I am pressed for time so I will be brief with bullet points
* Poor product quality
* Slow delivery times
* Faked empathy and interest in my problem with the products not being described
* No resolution of problem and ignoring me after the first message (if you assumed I am one of those customers who consistently nags) which I am not.
Amazingly I expressed strong interest in their company and products and queried several times about the possibility of ordering in bulk and thus would be a valuable customer. I also suspect their product ingredients are not accurate based off of my many years in the culinary industry.
In summary, since they have knowingly and rudely ignored my communication with them and chose not to respond to a problem that a customer of theirs has had with a product I can't recommend this company.
great, no nonsense!
much better than HERMES, still can't believe hermes is even in business given their service to me for both delivering and sending parcels. i've always like collect+
honestly, a top company. delivery speed is good too.
Fees too expensive and fixed sell and buy orders?!
when calculating sell fees the supposedly 0.00% fee is nonsense because they have their OWN rate! who does that!? not to mention the fees and rates charged when you buy. Furthermore, the storage fees are still expensive, but get this, I've been with them for years and they were multiples more expensive, they told me they only went down in fees to remain competitive. So if they had a monopoly they would extort customers is what they are saying, essentially.
Honestly, just stick to EFT's save your money, don't be a chump like me.
Oh, and the Goldmoney.com FIXED buy& sell orders .. Seriously? I would go as far as to say it's a Con. some times they takes DAYS to issue the order and once through obviously the prices could have changed considerably by then!
They say SPECIFICALLY in their latest terms that sell order are 10am for silver and 12pm for gold, for example, however after I place buy or sell orders, it appears to be RANDOM! i.e. the information box now shows the order being processed the next day! i.e. it should have been 10am but now its whenever they feel like it, some time the DAY after the 10am has passed (and yes, I placed the order the day before the 10am to begin with)
Either I'm an idiot, or their system and terms are ridiculous and skewed int drastically in the favor of Goldmoney
and of course they don't allocate physically in real time, they wait until you reach a certain amount and then do it, or hold virtually a spot with current allocated metal int heir volts so don't placate me.
Thank you very much for your feedback and for taking the time to raise your concerns. It is our declared objective to make our pricing more comparable to our competitors without sacrificing the quality and level of service you expect from us.
Please allow me to clarify that as outlined on our FAQ page – Buying and Selling Metal: depending on the size of an order and market volatility, we reserve the right to update the price limits to enable us to accurately process the movement of physical metal within our vaults while maintaining a 1:1 ratio of metal listed in our vault to our database. Clients are, without fail, notified at the time they place their order whether their order is based on the Goldmoney Buy or Sell Price or on the Goldmoney Fixed Buy or Sell Price and have the option to either proceed with confirming the order, or cancelling in they prefer to wait for a new price.
Furthermore, I can assure you that Goldmoney’s mission is to provide the best way to buy physical gold, silver, platinum and palladium online and to ensure secure storage for these precious metals in multiple specialised vaults in Canada, Hong Kong, Singapore, Switzerland and the UK. Buying allocated physical bullion, as facilitated by Goldmoney, guarantees you hold and own the metal in your name. This is in contrast to precious metal Exchange Traded Funds (ETFs), which are backed by stocks of unallocated bullion. While ETFs are efficient trading mechanisms, they do not equate to owning a precious metal, but rather to owning an equity, which tracks the price of the metals. This essentially allows investors to hedge the price of the precious metal and they are, therefore, able to make quick gains (or losses) when the price of the metal jumps.
I hope the above information has provided assurance that we are continuously working to enhance our clients experiences as a growing company and we will be sure to take your feedback on board to continue to improve our services. Please feel free to contact your personal Goldmoney Relationship Manager to discuss further.
Joke of a company..
they deceive with promises of 'high speed' and unlimited downloads etc..
instead, with my 130mb broadband speed, I get 1mb downloads and a daily download cap for quite an expensive fee !
seriously? that's fraud. they are lucky they are a russian based company.
I will be more careful in the future.. that said, they hosted specific files that I needed so otherwise I wouldn't have gone with them.
oh, and yeah they don't tell you that its a subscription, but you can change this setting so that it won't renew*
would have been funny if they did, a nice call to my bank and they would have had a nice day. Heck, I could still call my bank and say they didn't offer the service and get my money back, but not worth my time.
should be investigated..
Quite simply, they should be investigated by the gambling commission for fraud and false advertisement *
the free bets I was offered were as clear as day and even a code being used for it. There was no doubt that I received the offer but then told that I didn't meet the requirements. Absolute nonsense, the offer was as clear as day, and having a backround in law and reading all of their terms, they clearly stated after new sign up any wager of this minimum amount on any sportsbook bet would give me the free bets in pounds.
So after being told "of course sir, your free bets will be available within 24 hours" and then eventually, that I didn't qualify for the free bets, I can say with certainty that they scammed me.
Good luck to Ladbrokes and other thieves like them when, inevitably legislation is enacted to make a level playing field, and god forbid they have to actually earn their profits and success and have good customer service. One can only hope all of the arrogant staff, executives etc become penniless like the punters they steal from, with no prospect of market share without being honest.
literal scam
new customer supposed to get 30 free bet after depositing 10 pounds. so then they don't allow me to place bets and then they don#t allow me to withdraw my money so essentially they have just stolen from me !
STAY AWAY .. wish I read the reviews first before loosing 1- pounds hard earned money. when I contacted them, after saying they would help me, they ended up closing my account completely.. I then just gave up, not worth 2 days of calling some premium phone line speaking to unhelpful customer service.
they should be investigated by the gambling commision.
a Joke of a company.
I am sorry to hear you have been having issues with your account today. I can assume this may have been our security procedure to verify your account.
When registering, our security team have resources to confirm the information you have entered. However, sometimes these resources will not have the relevant data and they will require your assistance to confirm your identity. At this point, the account would be temperately blocked and an email sent to you asking for documentation, as stated in the terms of the site. Funds you have deposited would remain safe on the account for you until verified by the customer responding to the email.
However, if you wish not to verify yourself, you can inform us of this and we will send the funds back to the deposit method you used. If you have any doubts or concerns over this, feel free to email us at support@betfred.com from your registered email address with the subject "Trustpilot Review" and we can respond to you regarding your account.
To ease your worries of call charges, let me assure you that our contact number, 0800 028 7747, is a free phone number for both landline and mobile. 0800 and 0808 numbers have been free to mobiles since July of last year.
Kind Regards
Team Betfred
not legitamate company
apparantly this is a popular site (obviously it is at the top of google search links) however I can only surmise it is being used by government authorities to see anonymous emails, because it hasn't sent any to multiple test emails as well as the intended email addresses.
Furthermore, it has passed the scam-adviser test and appears 100% safe
but again, it doesn't send the emails so what the hell is going on?
terrible - I accidentally ordered from them (again) !
they CHANGED their company and website name from EXTREMEGB to OUTDOORGB (check their website and profile on trustpilot by typing in extremegb.com into the trustu pilot search box) and you can see for yourself how many NEGATIVES and the low score that they have.
I can only surmise that the high score for the new website is due to paid reviews.
Once again, delivery took ages. They literally only posted my item 8 days after and that was after prompting * and so with a miminum extra wait for 3 days for economy delivery (though likely longer) that's a total of 11 days for something that fits through the postbox..
I'm sorry but I've ordered items from China which have come sooner than that.
Not making the mistake of ordering with them again.
in the FUTURE I will be ordering from my standard out door retailer and that is AboveandBeyond.co.uk ** they used to offer free delivery but not any more, but it's not a bug deal as it's only £2.00 and they usually have discount codes.
In fact, after checking my item was cheaper. So overall I paid more and waiting 3x longer for my item then I needed to *.
Ridiculous.
good company.
fair pricing, free delivery over 30, though it should be 20, and no problems. perhaps delivery not that fast but otherwise free returns so a fair deal.
I believe its fake
all of the links on their site link to the same dodgy / cheap and scam sites out there for people wanting replica watches..
the comments seem fake and some of the sites linked set off my malware blocker numerous times.
Very Poor service, misleading quality, many faulty bulbs and issues
We bought several bulbs, in fact Hundreds of pounds worth of bulbs to fit our our home.
I would say approximately 25% failed so far. and some failing after 2 months, 4 months, 6 months, etc.. Obviously this is not good. Their replacement service is terrible. Requiring me to do get returns authorisation etc. they should just provide a pre-paid label or collect faulty bulbs if there are so many.
I believe they are cheap bulbs from china, which is very annoying since we paid a premium for these as we thought they were quality as an electrician told us the company was good.
So far the only good thing about the company was the next day delivery.
Overall, in 2015/16 I would not use this company Again .
Expensive bulbs, poor quality and service is mediocre at best.