Georgi Dimitrov
Disgusting anti-human company
You all know what this shop is. It's a Russian Roulette.
The truth of the matter is, you have a very high chance of getting scammed for a random amount of money (depending on what you are trying to buy). This site, like other markets like this, is comprised of different vendors protected by the site.
This means that even if you buy something, and you get scammed with a duplicate or non-working digital serial number/key, they will protect the seller more than they would protect you.
I got scammed with a duplicate key, thankfully it was only 6 euros. The name of the vendor that sold me a duplicate key is: GetitCheap.pro. Here is an ID of the merchant: merchant/1381925/ ,you can paste this number after the domain to see what he sells.
As you can see, he has 97% positive reviews, but that doesn't stop them to abuse these reviews and still sell duplicate serial numbers.
I knew that nothing would come out of contacting Kinguin, so I just shrugged off these 6 euros, warned people by leaving a rating, and moved on.. but nooo..
Kinguin Support contacted me WITHOUT me contacting them, and started to tell me how they can help me, but they need me to provide Full Screen screenshots of my desktop.
Basically, I told them that asking for a screenshot of my whole desktop, Steam Library, Steam Account and Steam Dialog is violating my privacy. Yet, they were saying how they want to help me. So I sent them the screenshot required but without the private information there.
Guess what? The response back was for me to basically frig off. They want you to take pictures of your whole desktop, to violate your privacy, and then do you know what they will do with that information?
They will send it to the vendor that scammed you in the first place, OPENING YOU UP, RENDERING YOU SEVERELY PRONE to more scams. The vendor can see some personal information on these screenshots, and if he is a scammer in the first place what stops him from trying to steal your account?
Yeah.. no..
TL;DR
Kinguin.net customer support contacted me after I was scammed to ask me for severely personal information, which then they wanted to give to the scammer, giving him more power.
Kinguin is protecting it's scammer Vendors, and when you buy from there you are just gambling for either losing your money or getting a game. You can't do anything about it afterwards! BE AWARE!
Just buy any game on legit stores and support good developers. You do not need to give money to these disgusting, cancerous, anti-human scammers!
EDIT: This makes me wonder how they handle personal data that you actually provided in your account. I recommend anyone having any sensitive information on there to delete it. There are much better shops than this one!!!
Despicable anti-human organization
Despicable anti-human organization
Let me explicitly say first, that I never ever registered at Twoo or their services. I never ever even visited their site or their service, yet I am getting BOMBARDED with E-mails from them that have my personal information.
These people are despicable. They are anti-humans who just abuse hundreds of people daily. I tried contacting the chain of companies I was able to find out related to this disgusting service, but my messages never get through. They have fake E-mail Accounts representing companies in their "Contact" information. That should say a lot about this service.
Please, people, do yourself and the world a huge favor and never ever give up to disgusting excuses for human beings like the people at Twoo.
They are using a clever ways to circumvent any laws and mine your privacy. For example, they will come up with excuses that other users might use their site to send you E-mails, but that is ridiculous. That excuse does not explain why I am bombarded by mails from Twoo.
I never EVER registered, never EVER signed up or wrote my name anywhere near these monsters.
Despicable anti-human organization
Let me explicitly say first, that I never ever registered at Twoo or their services. I never ever even visited their site or their service, yet I am getting BOMBARDED with E-mails from them that have my personal information.
These people are despicable. They are anti-humans who just abuse hundreds of people daily. I tried contacting the chain of companies I was able to find out related to this disgusting service, but my messages never get through. They have fake E-mail Accounts representing companies in their "Contact" information. That should say a lot about this service.
Please, people, do yourself and the world a huge favor and never ever give up to disgusting excuses for human beings like the people at Twoo.
They are using a clever ways to circumvent any laws and mine your privacy. For example, they will come up with excuses that other users might use their site to send you E-mails, but that is ridiculous. That excuse does not explain why I am bombarded by mails from Twoo.
I never EVER registered, never EVER signed up or wrote my name anywhere near these monsters.
Scammers.
This company is going to take your money and not provide any customer support or the actual item you have purchased. They just take your money and do not send anything whatsoever. Stay away.
Had a problem with a product, help was given.
Hello,
My name is George, and I purchased a drone from Gearbest.
The drone is a JJRC H31 "Waterproof RC Quadcopter".
This product is advertised as waterproof.
After receiving the drone, I did not expect to see it not at all protected from water. The connectors to the battery were out and the plastic door that holds them lets water pour right in.
Guess what?
The moment I splashed it in water as advertised, it started dying.
After a bumpy communication with Gearbest I was given a refund to my card and finally an understanding.
Sellers should STOP advertising things that cannot be delievered!
Bad Billing System, Bad Custom Service
I have tried to purchase a Controller on their website for 180 GBP.
The next day I receive an E-mail saying that I need to pay through a Bank Transfer.
I immediately asked them to close my account and delete my credit card information.
After that, I noticed that my credit card was charged after all.
I tried calling them on the phone prior to that request, and the sales department tried to transfer me to the I.T. Department. Waited minutes on the phone and then closed it.
They have deleted my account at least, from what they were saying, but my credit card was still charged and now I have to contact their terrible, slow, unsatisfying customer service again!
Do not purchase from this website if you do not want surprises and lost money.