profile image of Caroline Trahé

Caroline Trahé

Spain
5 stars: Excellent
Review of iQ SEO
1 star: Bad

No good experiencee with IQ SEO

Our experience with this self-appointed SEO-“specialist” was unfortunately very negative.
“Of course" you have to pay up front to get even an analysis done…
We never got a proper analysis and evident basics like duplicate titles and blocked pages were overseen.
After having paid £ 1,500.- we did not even get a check-list of work to be executed on our website.
As we did not see any concrete results, we did not want to proceed with the next payment of £ 1,500.- .
Mr. Drinkwater pretended that he had already spent 5 days of work on our website, which of course is impossible to verify.
In the mean time Mr. Drinkwater went on holiday. That is everybody’s good right, but as a professional you do not do this when you are in the middle of an operation and your client remains without any support or help.
As we did not receive any concrete information about executed work, we did not proceed to the next money transfer. Consequently Mr. Drinkwater refused to continue the process.
So we have spent £ 1,500,- for fried air …
If you think about it, most people only get paid when they produce results. Most SEO-“specialists”, like Mr. Drinkwater, expect to be paid on good faith and do not feel responsible for any results.
They all hide behind the fact, that it is very difficult or even impossible to guarantee concrete SEO-results, that the ever changing evolution of Google requires continuous work, etc.
Nevertheless, they should be able to produce a worksheet with items that can be checked for execution.
Some good advice: do not adventure in a collaboration with any SEO specialist without such a checklist and only accept to pay for an analysis if this is deductible from the fee for executing the work on your website. You would not accept to pay your car workshop for examining your car before you let it repair either, would you?

Reply from iQ SEO
What seems to have been missed off from this is that this company decided they wanted to pay in installments, which I wasn't too keen on, but agreed. After completing the first part of the work, they kept wanting more and more work to be completed without making the next stage payment, which I didn't agree to. They also were given 2 spreadsheets with the work completed but because they didn't want to pay any more, work was ceased by myself. As for the checklist of work, they provided *ME* with this (a SEMrush report) and asked me to fix these specific issues.

They said they had been through a lot of SEO companies over the last few years - I can see why!

And as for concrete results, they wanted problems fixing on their website - nothing more was requested of me. No discussion about positions, growth, on-going work, etc.